customer-experience

The session witnessed brand experts spelling out how the retail and e-commerce ecosystem will look like in 2021
exchange4media Staff Jan 22, 2021 9:06 AM

The network brings together more than 1,200 people from 20 of Havas Creative global agency groups and local agencies
exchange4media Staff Oct 14, 2020 2:28 PM

The collaboration will help intensify the online user journey for customers looking to access their credit information in India
exchange4media Staff Jun 12, 2020 2:51 PM

In e4m’s MarTech Zone webinar, industry leaders spell out how MarTech will change in the new normal post-COVID-19
exchange4media Staff May 13, 2020 8:26 AM

The report has surveyed over 13,000 marketing, advertising, ecommerce, creative and IT professionals working for brands & agencies in markets across Asia Pacific, Europe and North America
exchange4media Staff Mar 19, 2020 1:16 PM

Agarwal will continue to report to Punit Misra, CEO, Domestic Broadcast Business, ZEEL
exchange4media Staff Feb 28, 2020 1:57 PM

Gary Teo, Managing Director, Experiences & Technology, Asia, VMLY&R, spoke of how brands should adopt the dynamic nature of Customer Experience in a culture of convergence
Misbaah Mansuri Feb 10, 2020 8:33 AM

Karin Giefer has been named Senior Vice President of Experience and Quinnton Harris has been appointed as Group Creative Director, Experience
exchange4media Staff Jan 15, 2020 2:01 PM

Prior to joining DocsApp, Keerthi Kiran was associated with Ola Fleet Technologies as Head of Business Operations
exchange4media Staff Dec 23, 2019 4:43 PM

Bhaskar Choudhuri, CMO, Lenovo APAC, spoke on the topic 'Consumer Journey – A Labyrinth' at exchange4media Conclave-South 2019
exchange4media Staff Nov 23, 2019 1:01 PM

The exchange4media Conclave – South will be held today, November 22, 2019, at the Taj MG Road, Bangalore
exchange4media Staff Nov 22, 2019 9:41 AM

This innovative campaign conceptualized by Clevertize, a digital marketing agency will showcase the acceleration of both cars, the Tigor JTP and Tiago JTP from 0-100kmph in less than 10 seconds
exchange4media Staff Oct 23, 2019 6:03 PM

Cathay Pacific will be offering four-times more entertainment choices to enhance customer experience on fly.
exchange4media Staff Oct 22, 2019 3:27 PM

Verdia was earlier leading Ipsos’ Mystery Shopping Services as an Executive Director
exchange4media Staff Aug 13, 2019 6:14 PM

Koopid’s technologies can now be integrated into Avaya's contact center solutions for seamless transitions from AI-driven customer self-service to live human assistance on chat or voice
exchange4media Staff Jul 16, 2019 4:09 PM
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Kantar team shares insights on CX+ India Retail Banking Report 2019 released on Thursday
Noel Dsouza Jul 12, 2019 8:20 AM

Industry experts explain how location data can be leveraged by brands to enhance creativity
Noel Dsouza May 13, 2019 8:13 AM

The Pitch CMO Summit was held in Bangalore on 4th July, 2018, where the best minds in the business discussed the theme- ‘I shop, therefore I am’
exchange4media Staff Jul 6, 2018 8:52 AM

Gozoop is entrusted with the task to establish a scalable platform agnostic Customer Experience Team (CET) for Acko that will serve as the custodian of conversations happening around the brand in the online space
exchange4media Staff Jun 28, 2018 5:53 PM