customer-experience
Customer experience?blur=25

The report has surveyed over 13,000 marketing, advertising, ecommerce, creative and IT professionals working for brands & agencies in markets across Asia Pacific, Europe and North America

exchange4media Staff Mar 19, 2020 1:16 PM

Prathyusha Agarwal?blur=25

Agarwal will continue to report to Punit Misra, CEO, Domestic Broadcast Business, ZEEL

exchange4media Staff Feb 28, 2020 1:57 PM

Gary Teo?blur=25

Gary Teo, Managing Director, Experiences & Technology, Asia, VMLY&R, spoke of how brands should adopt the dynamic nature of Customer Experience in a culture of convergence

Misbaah Mansuri Feb 10, 2020 8:33 AM

Publicis Sapient?blur=25

Karin Giefer has been named Senior Vice President of Experience and Quinnton Harris has been appointed as Group Creative Director, Experience

exchange4media Staff Jan 15, 2020 2:01 PM

Keerthi Kiran DocsApp?blur=25

Prior to joining DocsApp, Keerthi Kiran was associated with Ola Fleet Technologies as Head of Business Operations

exchange4media Staff Dec 23, 2019 4:43 PM

Bhaskar Choudhuri Lenovo?blur=25

Bhaskar Choudhuri, CMO, Lenovo APAC, spoke on the topic 'Consumer Journey – A Labyrinth' at exchange4media Conclave-South 2019

exchange4media Staff Nov 23, 2019 1:01 PM

e4m South Conclave?blur=25

The exchange4media Conclave – South will be held today, November 22, 2019, at the Taj MG Road, Bangalore

exchange4media Staff Nov 22, 2019 9:41 AM

Clevertize campaign?blur=25

This innovative campaign conceptualized by Clevertize, a digital marketing agency will showcase the acceleration of both cars, the Tigor JTP and Tiago JTP from 0-100kmph in less than 10 seconds

exchange4media Staff Oct 23, 2019 6:03 PM

Cathay Pacific?blur=25

Cathay Pacific will be offering four-times more entertainment choices to enhance customer experience on fly.

exchange4media Staff Oct 22, 2019 3:27 PM

SonulVerdia?blur=25

Verdia was earlier leading Ipsos’ Mystery Shopping Services as an Executive Director

exchange4media Staff Aug 13, 2019 6:14 PM

Avaya Koopid?blur=25

Koopid’s technologies can now be integrated into Avaya's contact center solutions for seamless transitions from AI-driven customer self-service to live human assistance on chat or voice

exchange4media Staff Jul 16, 2019 4:09 PM

Kantar?blur=25

Kantar team shares insights on CX+ India Retail Banking Report 2019 released on Thursday

Noel Dsouza Jul 12, 2019 8:20 AM

Location Data?blur=25

Industry experts explain how location data can be leveraged by brands to enhance creativity

Noel Dsouza May 13, 2019 8:13 AM

PItch CMO 2018 Bangalore?blur=25

The Pitch CMO Summit was held in Bangalore on 4th July, 2018, where the best minds in the business discussed the theme- ‘I shop, therefore I am’

exchange4media Staff Jul 6, 2018 8:52 AM

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Gozoop is entrusted with the task to establish a scalable platform agnostic Customer Experience Team (CET) for Acko that will serve as the custodian of conversations happening around the brand in the online space

exchange4media Staff Jun 28, 2018 5:53 PM