consumer-trust
Brand Packaging?blur=25

How does food packaging influence customer trust? Industry leaders explain how advanced packaging technology preserves freshness, ensures quality and strengthens brand loyalty.

Nicole Fernandes Oct 16, 2026 3:24 PM

The Importance of Empathy in Automated Customer Care?blur=25

Akanksha Sharma of CITTA explains how consumer trust, thoughtful product design, customer experience and personalised communication shape loyalty in baby care and skincare.

Nicole Fernandes Oct 12, 2026 12:39 PM

Brandcraft Conference 2026: Navigating the Future of Marketing?blur=25

The inaugural conference brings together the marketing fraternity from Motorola Mobility, Visa, Pernod Ricard, Renault India, Muthoot Finance, among others, to examine the future of brand building

e4m Staff Oct 6, 2026 5:00 PM

Can AI Content Compete with User-Generated Trust in Marketing??blur=25

The challenge today is whether AI-generated content can build the same trust, authenticity and relatability that audiences naturally associate with human creators

Shalinee Mishra Oct 6, 2026 9:33 AM

Is Retail Media Overcrowding the Digital Shopping Experience??blur=25

Retail media’s rapid growth is raising concerns over paid visibility, consumer trust and whether sponsored listings drive genuine incremental growth

Shantanu David Sep 29, 2026 8:42 AM

Rishi Chhabra on Trust as the Foundation of Agentic Commerce?blur=25

Speaking to Nawal Ahuja, at Pitch BFSI Summit, Chhabra said next phase of digital commerce will be built around a new layer of trust as consumers increasingly allow AI agents to act on their behalf

e4m Staff Sep 24, 2026 9:17 AM

Pitch BFSI Summit 2026 panel?blur=25

The panellists will share key insights on the topic ‘AI, Trust & Transparency: What Every BFSI Brand Leader Needs to Know’

e4m Desk Sep 22, 2026 1:32 PM

New E-Commerce Rules to Transform Online Advertising in India?blur=25

For brands and marketers, the new requirements could make the distinction between paid visibility, promotional claims and actual consumer value increasingly important

Shantanu David Sep 21, 2026 9:00 AM

Earning Consumer Attention in a Crowded Digital Landscape?blur=25

Guest Column: Shantomoy Ray, Founder and Director of K Factor Communications, examines why earning consumer attention, not simply capturing it, is the new rule of engagement

Shantomoy Ray Sep 18, 2026 9:01 AM

Are Consumers Losing Trust in Viral Products on Social Media??blur=25

With conversations around inflated expectations and products that may not justify their price tags, brand heads say what determines whether that consumer stays is the actual product experience

Sunidhi Vijay Sep 11, 2026 8:31 AM

Yesudas S Pillai?blur=25

Guest Column: Yesudas S Pillai, Entrepreneur, Investor, and a Curious observer, questions whether brands are losing sight of purpose in the pursuit of scale, and asks when purpose became negotiable

Yesudas S Pillai Sep 10, 2026 1:08 PM

AI Recommendations?blur=25

As ChatGPT ads go live in India, marketers are drawing a hard line between paid placement and earned AI recommendation, and racing to earn it

Aryendra Khan Sep 8, 2026 8:46 AM

Tukaram Mundhe?blur=25

The recent enforcement drive has resonated strongly with the public, connecting regulation with something deeply personal: the food we put into our bodies

Dr Annurag Batra Sep 3, 2026 12:53 PM

Pharma Shifts to FMCG Strategies for Consumer-Centric Growth?blur=25

With consumers expecting clarity, relatability and trust, healthcare companies are adopting FMCG-style branding, storytelling and communication to be discoverable

Sunidhi Vijay Aug 21, 2026 8:54 AM

Cricket x Tyre Brands?blur=25

Guest Column: Ganapathy Viswanathan, Independent Communication Consultant & Author, on how every major tyre brand has developed its own strategy and chosen its own route into cricket

Ganapathy Viswanathan Aug 20, 2026 7:35 AM

Celebrity vs Influencer: What really works better for brands??blur=25

Guest Column: Ganapathy Viswanathan, Communication Consultant & Author, says celebrities once offered instant recognition and media attention, but that equation has changed over the past decade

Ganapathy Viswanathan Aug 11, 2026 8:26 AM

CenturyPly Launches Total Cover, Says Warranty Won’t Hurt EBITDA?blur=25

CenturyPly says its new Total Cover warranty will boost sales, with projected claims of just 0.05–0.06% of turnover and minimal impact on EBITDA and margins.

e4m Staff Aug 3, 2026 4:21 PM

Amit Nanda?blur=25

Nanda joins bigbasket from Amazon India, where he served as Director, Selling Partner Services

e4m Staff Jun 16, 2026 5:47 PM

How influencer marketing is being rewritten?blur=25

Influencer marketing in India is shifting from reach-driven growth to a credibility test, as brands face tighter scrutiny, rising compliance issues and growing pressure on transparency

Shalinee Mishra Jun 9, 2026 8:59 AM

Pitch CMO Summit 2026?blur=25

Journeys are seamless for consumers, fragmented for brands. The gap lies in consistency, context, and what brands actually do with data

e4m Staff Jun 8, 2026 12:11 PM

Brands Must Be Interesting to Thrive in the Attention Economy?blur=25

With insurance, mattresses, appliances and finance brands embracing creator-led, entertainment-first marketing, experts say brand personality now drives visibility, engagement and cultural relevance

Sunidhi Vijay Jun 8, 2026 8:32 AM

The Rise of Dark Ads: How Covert Campaigns Are Changing Marketing?blur=25

Guest Column: M. Gautham Machaiah writes on how the Asian Paints controversy exposes the mechanics of anonymous digital smear campaigns designed to sabotage corporate rivals

M. Gautham Machaiah May 28, 2026 12:57 PM