chatbot
The government is fast-tracking new legislation as Ofcom investigates concerns over AI-generated sexual content on digital platforms
e4m Staff Jan 13, 2026 9:08 AM
The company quietly signals a 2026 rollout as agencies await clarity on formats, pricing and integration
Electronics and IT Minister Ashwini Vaishnaw has repeatedly emphasised that India’s AI strategy aims to democratise access and expand employment opportunities.
Brij Pahwa Nov 17, 2025 1:38 PM
This Diwali, as connection and nostalgia take center stage, chatbots are helping brands deliver both personalised greetings and seamless sales with a human touch
Anuja Jain Oct 16, 2025 8:24 AM
Meta faces cultural, creative, and technical tests as it builds conversational AI for foreign markets
Anuja Jain Sep 18, 2025 8:41 AM
AI will be a value multiplier and not a job destroyer, say industry heads; need for diverse thinkers & fresh perspective as advertising is becoming less about the message and more about meaning
Chehneet Kaur May 27, 2025 8:44 AM
The survey highlights 20% of customers experience long waits without updates which leads to uncertainty
e4m Staff Feb 26, 2025 2:01 PM
Experts decode what Meta AI chatbot means for the digital advertising ecosystem in India
Shantanu David Apr 18, 2024 8:40 AM
Industry experts are unanimous in their view that brands are increasingly recognizing the potential of AI as it offers more agile and cost-effective marketing solutions
Nilanjana Basu Jun 30, 2023 9:13 AM
The Search Generative Experience is expected to cause a significant drop in traffic coming to news websites, thus creating a further dent to their ad revenue, share industry observers
Kanchan Srivastava May 15, 2023 8:24 AM
Take a personal and conversational approach while talking to users, say experts who warn brands against treating WhatsApp as a broadcast tool
Tanzila Shaikh Feb 28, 2023 9:31 AM
With AI, advertisers can create unique experiences for each customer based on their behaviour, preferences and demographic information, say experts
Shantanu David Feb 14, 2023 9:16 AM
Experts believe that Bard will create some unique opportunities for brands to reach their audiences in a manner more natural than before
Shantanu David Feb 8, 2023 7:43 AM
Experts share insights on how social media trends will alter brand marketing strategies in the upcoming year
Tanya Dwivedi Dec 27, 2022 2:38 PM
The Co-founder & CEO of Gupshup, spoke to e4m on how the Silicon Valley-based Unicorn was helping businesses engage with consumers, the emergence of B2C communication & new growth drivers
Kanchan Srivastava Jul 29, 2022 8:12 AM
As businesses seek to personalize the way they engage with their customers, AI-powered third party-chatbots are helping them to reach out to consumers directly through WhatsApp, Insta Messenger
Kanchan Srivastava Dec 23, 2021 9:00 AM
At the e4m-Infobip webinar, Max Bupa Health Insurance’s Ashish Gupta and Infobip’s Milind Kadam discussed how consumers are adopting digital solutions in the BFSI sector
exchange4media Staff Jan 29, 2021 8:47 AM
Experts opine on communication supporting the trailblazers in the tech-startup ecosystem with disruption in technology changing the narrative of storytelling in the digitized post-COVID scenario
Nafisa Shaheen May 7, 2020 3:57 PM
In a combined effort between the Ministry of Health, MyGov & Facebook, the chatbot will help raise awareness, provide authentic information and share precautionary measures
exchange4media Staff Mar 27, 2020 4:15 PM