e4m Webinar: Time to create new OOH touchpoints, say industry heads
On the panel - Anjali Krishnan, Anisha Agarwal, Atul Shrivastava, Haresh Nayak, Jayesh Yagnik, Rishabh Mehta; Moderator - Naziya Alvi Rahman

The COVID-19 nationwide lockdown has greatly affected the OOH industry but apart from the hurdles brought in by the safety guidelines, the lack of help from civic bodies and the need to sustain spots by paying rental fees have been equally big impediments.
Now, with the nation embracing Unlock 1.0 and the relaxations that come with it, the OOH industry is looking forward to bounce back stronger than ever. To get industry experts to share insights on what the future holds for the sector, exchange4media hosted a webinar on the topic: Outdoor Advertising: Going into Reboot Mode.
On the panel were Anjali Krishnan, Head of Media, Mondelez India; Anisha Agarwal, Country Media Leader, IKEA India; Atul Shrivastava, Group CEO, Laqshya Media Group; Haresh Nayak, Group MD, Posterscope South Asia & President, Posterscope APAC; Jayesh Yagnik, CEO, MOMS Outdoor Media Solutions, and Rishabh Mehta, Founder & CEO, LOCAD Pte. Ltd. The webinar was moderated by Naziya Alvi Rahman, Editor, exchange4media Group.
Starting off the virtual discussion was Shrivastava who spoke about the recovery point. “We have definitely lost one full quarter. We could achieve only 20% of billings we normally do for Q1. But we are very hopeful about the remaining months. July onwards we can see occupancy being in the range of 35-40%. Then there is Diwali and the festival season which we are very confident will be the best one in the last 10 years since most clients have not spent their OOH budgets and the spends on various other mediums like events is not going to be much too. All these advantages will help outdoor. These budgets may not be 100% and maybe 20 or 50%, but nevertheless some amount will come into OOH.”
Nayak too said he could see OOH bouncing back soon. “Being a global leader in the OOH business we had access to information and were able to foresight. We spoke to our colleagues in China and a couple of other countries and anticipated the challenges ahead. We were able to plan for 60 days. The important learning is handling these three months of a gap and striving forward. For the first 35 days, we spent a lot of time training ourselves because the new normal is going to be there for four months. We looked into learning about voice modulation, how to present oneself on a video, and other such areas. There was a lot of focus on the back-end creating newer services for our clients - be it post-COVID office opening solutions or CSR work. We looked at green zones and reached out to clients. We have been working on these for the last 20 days. There will be challenges but how to overcome these is what we looked at.”
The transition to digital has been a positive outcome, said Mehta. “Stakeholders have realized the importance of going digital. Over the last 30-45 days, we have had some very encouraging and interesting talks with stakeholders and have rolled out our very interesting planning tool called ‘COVID APIs’. Now, stakeholders can visualize where the green areas are and the opportunities for them to pick up sites in those areas. Things are only going to go better and we are positive that over the next quarter or so the jump is going to be back to normal or even bigger.”
Speaking on which categories are going to be back on OOH, Yagnik stated, “FMCG is one category that has been doing quite well in terms of their sales in the past couple of months. The FMCG category of personal hygiene or hygiene (hand sanitizers, liquid soaps, disinfectant surface sprays) is also seeing growth. In these categories, there are brands that want to launch it in a big way, as per my conversations with clients. Personally, I think automobile is another sector which should do well, especially two-wheelers and entry segment small cars. This will lead to the need for advertising. Banking and insurance is also another category that should see a spike, according to me.”
Sharing her perspective from a brand side, Krishnan remarked, “Like us a lot of advertisers come to OOH when it is the festive season, starting off with Rakhi and subsequently moving on to Diwali. These are big opportunities for growth, especially in the gifting category, which is where we operate. I think it will not be the same as it used to be because there are still areas that are experiencing constraint environments. That should start picking up slowly. The festive season is an opportunity especially for brands like us because as ‘Cadbury’ we are the makers and markers of happiness. There is a lot of positivity around our brands and it is an excellent opportunity when people are coming out of a constraint environment to be there in OOH.”
Taking the discussion further, Agarwal shared her insights from a brand perspective, “When it comes to OOH it has been our best friend pre-COVID and we have seen it all around Hyderabad. We have seen it when we launched. OOH has held our hand to drive visitation to our stores and we can attribute a lot of visitation percentage to this media. For me it’s not rebooting but OOH 2.0. It is about reinventing and that is what will be an expectation as a brand. This medium will bounce back but it will be about how we do that, when do we talk to people and the new touchpoints. Innovation shouldn’t always be an add on, we have to move away from that and it should be part of the bucket. Only then can brands consider OOH as a part and parcel the way it has always been. OOH in the long term will be the emerging star.”
According to Mehta, there is a need to look at a much more integrated format and not just an OOH blue box. We need to look at various touchpoints where we can engage with the consumer.
Making an interesting observation, Yagnik said, “You have to go to the client with a solution for a problem that they are facing, rather than presenting services that you offer.”
Talking about how OOH can continue to be relevant, Krishnan said: “The bigger challenge in OOH is how to create new experiences. The rest will work out for itself. Business will come back to normal.”
Nayak also spoke about the various solutions that the OOH medium can leverage from. “In OOH, you can use shapefiles and integrate data. Hyper-local targeting and performance marketing are also available in the OOH space. We have lots of brands using data points, right from store location to data calculation.”
Concluding the discussion, Shrivastava remarked, “I have great faith in India's market. People will have needs and requirements. They will need to move out and their buying habits will come back. OOH has tremendous potential and a good future whether COVID or not.”
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Connect OOH executes campaign for Vadilal Ice Creams
The entire campaign covered more than 400+ sites across top 10 cities of the country
By exchange4media Staff | May 23, 2023 5:56 PM | 2 min read
Connect OOH along with Publicity Parlour has associated with Vadilal Ice Creams for an OOH campaign.
The decision to appoint them as outdoor partners was based on a deep understanding of the evolving outdoor industry, their ability to provide data-driven planning and the disruptive creative ideas in the ooh space, the company said.
"As we planned our latest marketing campaign, we recognized the importance of leveraging outdoor media to create a strong, cohesive message that would resonate with our target audience," said Aakanksha Gandhi, President- Branding of Vadilal Enterprises Ltd. "Vadilal Ice Creams' new approach to hoarding advertising breaks away from the ordinary by focusing on interesting models rather than the typical consumption shots. Our vibrant and fun creatives use bright, summery colors and feature models of all ages to appeal to everyone. In doing so, we not only showcase the variety of our products, but also highlight the universality of our brand. We have also ensured that our models were having fun on the set to capture their true joy and reflect it in our creatives. We believe this approach truly embodies the spirit of Vadilal Ice Creams - beloved by all."
Speaking on the association, Anjum Tanwar, Sr. Vice President and National Head - Connect OOH said, “We are elated to work with one of the most dynamic ice cream brands where we addressed the challenge of amplifying creativity and uniqueness, which is impactful and creates a new benchmark for the brand. Disruptive OOH innovation in the cities was talk of the towns and we saw the multicity campaign standing tall in front of us and are extremely delighted with the outcome. The partnership is expected to drive greater brand visibility and customer engagement for the brand”
Bhumika Shajwani, Managing Partner at Connect OOH said, “It was our priority to reach out to the right audience in the right place at the right time. We, along with our client Vadilal, went hyperlocal and we were able to match the desired results. The entire campaign was spread across multiple cities, and formats, covering more than 400+ sites, covering top 10 cites of the country.”
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Data partners and their methodologies elevate OOH measurement: Amanda Dorenberg
Speaking at e4m NEONS OOH Conference, Dorenberg, President of Canadian Out of Home Marketing and Measurement Bureau shared how key innovations and techniques in the country
By exchange4media Staff | May 20, 2023 1:20 PM | 2 min read
Amanda Dorenberg, President of COMMB (Canadian Out of Home Marketing and Measurement Bureau) on Friday shared how key innovations and techniques are taking place in OOH advertising in her country.
During her global keynote address on 'The Next Wave of Data-Driven DOOH,' Dorenberg, who virtually joined the 4th edition of e4m Neons OOH Conference, said COMMB has ingested a national dataset which includes 6.7 million road segments across Canada.
She said, COMMB’s new methodology incorporates a variety of sophisticated measures and data science technologies to provide greater insights into audience activity and to more precisely understand consumer behaviours of those exposed to OOH assets.
“One of the innovations we have taken in the Canadian space is we’ve ingested a national dataset. This is inclusive of 6.7 million road segments. Road segment is a portion of road in between various entry and exit points or intersections.
“These road segments contain very powerful information on an hourly basis. So, we ingest vehicular and pedestrian volume within each of these road segments on an hourly basis so we know at a particular time and day how many cars and pedestrians cross the digital OOH,” she said.
Sharing her insights, Dorenberg said the digital datasets are used to understand the volume of audiences that crosses the digital OOH, identify total vehicular movement and pedestrian volume of movement within an intersection. They also access average vehicular speed and custom distance visibility zones.
“We have also introduced audience profiling. This is an understanding of demographic lifestyle components. We offer this in top 45 markets across the country. We have 4000 hourly data points,” she said.
Talking about data partners, she said they are vital to carry out data collection and analysis.
“They provide software solutions to understand vehicular volume, insights on marketing population, insights on audience profiles and data of trips taken,” she said, adding that these partners and the methodologies elevate the OOH measurement.
“COMMB has been working to provide not only updated datasets and methodologies but also developing our proprietary tool, ROADMAP. This comprehensive production and planning system is set to launch in September 2023 with user acceptance testing beginning in June/July,” she said.
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‘OOH is at an inflection point, poised for superlative growth if we get it right'
At the e4m NEONS OOH Conference, industry leaders, Ajay Mehta and Rajeev Dhal shared insights on ‘Transforming OOH Landscape’
By exchange4media Staff | May 20, 2023 12:47 PM | 4 min read
The present-day out-of-home media offers advertisers and agencies immense opportunities with fresh technologies, novel formats, and enhanced imaginative strategies to extend the reach of their message. On the Day 2 of the 4th edition of exchange4media group’s NEONS OOH Conference 2023 held recently in Mumbai, OOH industry stakeholders came together to explore avenues for brands to harness the potential of outdoor advertisements and maximize the benefits derived from them. The event saw an insightful Fireside Chat on ‘Transforming OOH Landscape’ between Ajay Mehta, Founder & MD, Interactive Television & MD, Kinetic India and Rajeev Dhal, COO, AdOnMo, who chaired the session.
Dhal started the session by noting the transformations made in the OOH landcape in recent years and asking Mehta his thoughts on the change and what the future holds. Sharing his views on Digital Out-of-Home (DOOH), Mehta said that it’s an often misunderstood concept even within the OOH industry. “Most of the time if there’s a screen put up at any place, people assume that it’s digital OOH, but for me it’s not. All we are doing is changing a static image to a video or a gif- but that doesn’t really qualify.”
He continued, “For me, anything which is powered by adtech, where technology is an enabler to make it more contextual, make it more relevant – that is Digital OOH.” Going by that prism India is still at a very early stage in the DOOH journey, he stated.
Talking about why the OOH industry in the country has not seen major growth in so many decades despite being the oldest medium around, Mehta cites the lack of measurement around this segment of the media, and the lackadaisical attitude of the industry overall. “We did not move with the times into the digitised world,” he said.
Delving into the data side of the DOOH business, Dhal probes Mehta on how does he see the data story shaping up with regards to a “third party layer of validation”. “How do you see this happening across a larger expanse of OOH- data coming into play, data being utilised and data being trusted?” Stressing that the relevance of data or “location data” to Out-of-Home advertising cannot be overstated, Mehta said that OOH is nothing but “location-based advertising”. Getting third party verification is an essential – and not just from anyone, but from an extremely credible source, and that’s a given, he emphasised.
Elaborating on the potential of Digital OOH and data intervention, Mehta said it can make this “oldest medium” the newest. “We are at an inflection point, if we get it right we are poised for ten or even twenty years of superlative growth.” If we get it wrong, he however cautioned, we are going to be living in a flat industry with hardly any growth in an archaic way of functioning.
Citing the challenges in terms of growth of the industry with regard to ROI modelling & the lack of data which will bring to attribution, Dhal questioned about the way forward for the industry. Underlining that it is a responsibility as media owners & agencies to provide ROI to clients, Mehta said that if we don’t we would be doing a disservice not just to the client but to ourselves, and the industry will never grow. “When someone invests in our medium it is our responsibility to showcase what we deliver for them,” he asserted. For that to happen, it was important to upskill and upgrade and bring the entire ecosystem into the digital and data-driven world.
Both the industry leaders agreed that the industry needs to come together to identify parameters on which audience can be measured, adding that adoption will be a function of knowledge and acceptance of change around. The two leaders also touched upon the growing significance of A.I. across media and its potential application in OOH advertising.
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Once the big bucks arrive, OOH market will dramatically change: Noomi Mehta
At the e4m NEONS OOH Conference, Mehta, Chairman of the Board of Selvel One and Chairman, The Indian Outdoor Advertising Association, delivered a valedictory address about the future of OOH
By exchange4media Staff | May 20, 2023 8:52 AM | 3 min read
At the end of the two-day long NEONS OOH Conference by Exchange4media saw Noomi Mehta, Chairman of the Board of Selvel One and Chairman, The Indian Outdoor Advertising Association, delivered a valedictory address about the future of OOH, how agencies can support this creative way of advertising and way forward.
He mentioned that while media around the world is facing a lot of troubles both in viewership and losses, Out Of Home advertising is one such platform that is continuing to do well.
Mehta spoke about reasons why consolidation in the OOH media is not happening and how can that be taken care of. “So many handicaps have been mentioned in OOH. They talk of diffused ownership, too many small players. But this is natural. It's a local medium. It's been so in every country around the world. What makes it different is the consolidation progress. Why hasn't consolidation happened? It is because the big bucks haven't arrived as yet. When they do, the market will dramatically change and there will be consolidation.”
“We have the additional problem of generation. The generations have what we call the legacy element. A person who inherits a business automatically feels emotionally attached to it and that emotional attachment causes valuation expectations far in excess of reality. We talk of no credible third-party monitoring but this problem is easily solved. The only problem that is not solved is who's going to pay for it. If the client expects another freebie, it is not going to happen for a long time. Lack of third-party data and recognized viewership data has often been mentioned. The platform for measurement is ready. The app is ready. What is not ready is the agencies willingness to take to it. As soon as the agencies make up their mind that measurement is indeed wanted and they subscribe to it, we'll be on our road to well measured outdoor advertising assets,” he added.
He also explains how laws in the country can be a tricky business in terms of road permissions for OOH advertising, but the industry is making progress in the same.
Lastly, he explained how advertisers and agencies can work together to make the best use of OOH and digital together. “Digital OOH is one to many. But the advantage is it can have a layer by which the many can also talk to the one. So, you can get both mass and personalized medium in one single ad by using the combination of the smartphone and your digital ad. Make no mistake, digital outdoor is here to stay and so are we. Digital will grow and so will we. But it's not an us versus the agency situation. It is us and agencies. We are two sides of the same coin. We both dine at the same table. Together we can prepare a feast. We need the agencies to help prepare the measurement sauce, which spices up our media offering and makes OOH experience a delightful culinary journey. Otherwise, the table will remain bare and we will be left fighting for scraps.”
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'DOOH is the startup baby of our industry which will disrupt the overall scheme of things'
At the e4m NEONS OOH Conference, panellists shared insights on the topic 'Leveraging DOOH for Innovative & Impactful Media Formats'
By exchange4media Staff | May 19, 2023 4:39 PM | 3 min read
On Day 2 of the 4th edition e4m OOH Conference, experts deliberated on the topic 'Leveraging DOOH for Innovative & Impactful Media Formats'. The panel comprised Nabendu Bhattacharyya, founder and CEO, ideacafe; Alok Gupta, Director, Graphisads Ltd; Dheeraj Soni, National Sales Head - India, Lemma Technologies, and Yatnesh Pandey, VP-Marketing, GreenPly Industries Ltd and the session was chaired by Ashish Karnad, EVP – Media & Digital, Hansa Research.
Speaking on the difference between digital OOH and traditional OOH formats that are currently available in India, Soni said, “Before talking about what is different, we need to talk about what is similar between OOH and DOOH, and I think common is OOH and problematic DOOH are a complement to others available in a media mix. We have seen that the results are replicating multifold. Whenever a brand is activating OOH or DOOH, they have seen good results within that media mix. I think these are commonalities. In terms of what is different between the two is just that on OOH you can only show static images which, over a period of time, become
dead. On the other end, if it is a digital screen, you can keep on rotating that creative which can become engaging as well.
Gupta added, “I have been a part of the industry for the past 17 years ad when I started, we were a traditional OOH industry. I will be honest, when we talk about OOH as a synonym, 80 percent of everyday people will not know about OOH also; they still relate it with outdoor. But when we are taking this shift from outdoor to DOOH to PDOH, things have changed dramatically in the last three to four years. The good thing about DOOH is that there is no baggage to carry like OOH. We have some system of sales which were through agencies, through direct lines. The DOOH deals today are very disruptive in nature. They are actually behaving like start-ups. So,
to say, DOOH today is the start-up baby of our industry, which will disrupt the overall scheme of things. And in the next three to five years, the changes will be far dramatic and drastic in nature.”
Bhattacharyya pointed out, “I have to buy from both. I think DOOH has its advantages. There are brands that are built on DOOH and many OOH. The famous brand we see, is Apple. Apple, as a company, across the world, only use static media, not DOOH media. They are different, they wanted to be premium and they have done their class, aesthetic and beauty and creative – everything they brought together as an example across the world.”
Speaking from the demand side, Pandey spoke on how he sees DOOH and how it fits in his media plans. He said, “As an advertiser, we always are in between the supplier and the measurement. Before coming to why we choose DOOH or OOH medium, let me give some context. We are in the home improvement/ renovation category
where the consumer purchase cycle is long. So when you have to chase the consumer, you have to remain in this consideration for a longer time and then you have to create impact. And for creating impact, we use this OOH medium.”
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We need to check & moderate asset pricing for DOOH to grow further: Vinkoo Chakraborty
Chakraborty, President, Rapport Chrome, spoke about the reality of digital OOH in India at the e4m NEONS OOH Conference 2023
By exchange4media Staff | May 19, 2023 3:58 PM | 2 min read
Vinkoo Chakraborty, President, Rapport Chrome, deliberated on the topic, ‘The Reality of Digital OOH in India’ at the 4th edition of e4m NEONS OOH Conference 2023.
Commenting on stages of growth at digital out-of-home in India, Chakraborty said, “The years that we are going through are the second innings of digital OOH in India. The first innings was way back in 2008-2009 when it started. Over a period of years, it established itself, and 2015-2016 onwards, we have seen greater traction in terms of the volumes which have come up in different ambiances across different places.”
“We have seen increased space of roadside DOOH. There is huge traction in terms of roadside DOOH across the top 25 cities. Today, as of date, Ahmedabad tops the list wherein there are more than 100 DOOH sites. All these numbers, combined together, contribute to three percent of the total DOOH in India. The place-based networks like malls, multiplexes, gyms, restaurants, etc., are contributing to 67 percent of the total DOOH, and out of this total chunk, residential DOOH tops the list. Through residential DOOH, we are able to garner significant reach across metro and tier-1 markets,” she added.
Chakraborty further elucidated the challenges of DOOH that is seen in today’s time. “The first challenge pertains to infrastructure and high pricing, especially roadside DOOH. The second challenge refers to efficiency and effectiveness and the third challenge is a regulatory framework that plays an important role in out-of-home. We need to check and moderate the pricing of assets if we want DOOH, as a medium to grow further,” she remarked.
Concluding the session, Chakraborty conveyed, “We need to have more industry collaboration. When I say industry collaboration, advertisers, creative agencies, specialist agencies and media partners need to sit together. We need to share our learning in terms of what works and what doesn’t. There is a bigger industry collaboration required to have workshops, learnings, case studies, etc. There is tremendous scope to unlock higher creativity. A lot more is possible in terms of DOOH and what all can we do and can be integrated with technology.”
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Airport OOH advertising is an open envelope of opportunities: Shiv Kumar
Shiv Kumar, Chief Marketing & Passenger Experience Officer, Manohar International Airport, spoke at the e4m NEONS OOH Conference
By exchange4media Staff | May 19, 2023 3:54 PM | 2 min read
At e4m NEONS OOH Conference, Shiv Kumar, Chief Marketing & Passenger Experience Officer, Manohar International Airport, spoke about how airports are very impactful places for OOH advertising since most passengers have at least 45 mins to one hour of free time before boarding the flight.
Kumar began his address by speaking about the industry during the Covid times. He said, “In 2020, the industry was impacted in a tremendous manner for almost 2 months as the airlines were not functioning. It had a huge impact on the lives of people. With normalcy coming back, today, the Indian industry is able to handle one billion trips.”
He shared that India has 140 airports which include heliports and water drones and the number is expected to reach 220 by the end of 2025.
Kumar shared many case studies where it created an impact for the brand to advertise on airports as it becomes a part of the memory of the travelers and sometimes they tend to share it on their social media. He said, “We share travel experiences on social media. Airport advertising is always attended by the receptive audience, they are all waiting for the flight, you have time with each of them. This is the time you can influence their minds.”
In conclusion of his address, Kumar said, “The audience is already there, you need to grab their attention and interrupt their thought process and that's when the results are guaranteed.
Airport OOH advertising is an open envelope of opportunities, he said.
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