Guest Column: Digital video to rule the roost in India in 2017: Gaurav Gandhi, Viacom18

Gaurav Gandhi, COO, Viacom18 Digital Ventures, looks back at the highlights of 2016 in the digital video spectrum and what to expect in 2017

e4m by Gaurav Gandhi
Published: Dec 28, 2016 8:28 AM  | 6 min read
Guest Column: Digital video to rule the roost in India in 2017: Gaurav Gandhi, Viacom18

Gaurav Gandhi, COO, Viacom18 Digital Ventures, looks back at the highlights of 2016 in the digital video spectrum and what to expect in 2017.

2016 was an explosive year for online video in India – both in terms of number of players arriving in this space as well as the user base and their time spent on digital video. India would easily be the fastest growing major market on digital video consumption today – especially given the growth in the last three months.

As we got into 2016, we had YouTube as the market leader and a hangover of 2015 when Hotstar announced itself as the online video destination for all big sporting action. 2016 started with a bang with the Netflix launch. Zee launched its on-demand service OZee in the early part of the year. Then came VOOT – and upped the game with Indian Digital Originals and Premium Kids content along with all the TV shows from the Viacom 18 family. Jio’s video services (JIOTV and JIO cinema) were unveiled with its much-awaited launch in September. And of-course the year ended with Amazon launching its Prime Video in the country.

The second big change this year was the rationalisation of data prices. Led by Jio’s disruptive pricing, majority of the telcos radically reduced data prices giving a huge momentum to online video consumption across markets. Furthermore, this development will enhance video consumption watch-times per session (and on an overall basis), as users increasingly start watching longer format content over cheaper data.

The year also saw some really good initiatives in the digital original content (largely in the web-series space). TVF and Voot and a few others tried to push the envelope here and had some good successes in 2016.

The kids space saw some action as well – first with VOOT launching its dedicated protected (through parental control settings) space for kids – VOOT Kids- with 100 top kids characters and You Tube Kids launching in later half of the year. Amazon Prime Video that launched this month too promises to have some decent kids’ content.

If you think 2016 was exciting, tighten your seatbelts for 2017.

Here are six things that you will see in the OTT Video space in India:

1) Even more launches: Players like Balaji ALT (with its original content line-up) are slated to launch in early 2017. Market sources say that a large southern market focused broadcaster is preparing for its OTT service launch in 2017 as well. Besides that we will surely see revamped video services from the big telcos (to compete with JIO) and even see some TV Everywhere (authenticated) services from the traditional video platforms (including a revamped service from a DTH platform that already operates such a service). I also foresee a couple of pure OTT aggregators even exiting this space – realising it’s hard (and really expensive) to do this unless you are either a content company or a technology company.

2) Online video goes deeper and more regional: Driven by even more affordable (maybe even subsidised/value bundled) data services as well as big focus on local languages (in both content and UI) will drive the online video market deeper into the country. I expect online video penetration to easily cross 200 million by end of 2017

3) Large Ad-supported OTT platforms gain advertising revenue momentum: Today each of the three large A-VOD platforms - YouTube, Hotstar and Voot - already deliver billions of minutes of watch time every month. Of this HOTSTAR and VOOT deliver this on the back of premium content with very sticky and loyal viewers (users spending 40-50 minutes per day) – giving advertisers an opportunity to do sponsorship, content integrations as well as regular ad-placements at scale. And You-Tube of-course delivers the largest audience base, even though the content is not always that premium. As the overall time spent on these services grows further, they are likely to move up the chain to be integral part of media plans from just being add-ons currently. This will further get a boost as common measurement for digital video services rolls out

4) Even more focus on original content: With at least four well-funded players having made their intent clear about their focus on original content for digital, this year will see the bar go higher on the number, scale and bets in this space. The television programming will go even more ‘center-of-plate’ driven by BARC’s pursuit of measuring the 185 million TV homes and as a result the quest for ratings in the times when rural audience weightage is roughly 50 per cent to total ratings, will lead to the top 20-30 million Indians turning to the digital platforms to seek the stories that they can connect with and relate to. This is quite a big opportunity here for some breakthrough content and we can expect more mainstream large content creators getting into this space this year.

5) Subscription services will start to get some traction: There are a variety of factors that will help the Subscription services to get some traction in 2017. The biggest one being the coming of age of digital payment ecosystems (helped immensely by the recent demonetisation). Continued focus to create original Indian content for the digital audiences, get the international series day and date (without cuts) and film premieres just after theatrical will all help build a case for audiences to pay. As OTT services reach the living room (and go beyond phones) and hi-speed broadband at fixed monthly price points become a reality, a discerning set of viewers will start paying for premium, original, ‘un-cut’ and ad-free content. Of course this market is likely to be small at start, but will start to grow rapidly.

6) A sharply segmented demographic focus: This will happen at two levels – the first being the increase in the diasporic footprint and second being the emergence of rural consumers.  30 million overseas Indians (including NRIs & PIOs) have always been a lucrative market for entertainment. It was first the movies and then the Indian TV stations. Over the years, the highly priced cable packs, limited choice of content and absence of legitimate on-demand options for Indian content gave pirates the opportunity to tap into this market. We already see the platforms around the world trying to address this, but this year is likely to see the big four Indian broadcasters who run their OTT platforms in India (and control majority of the premium Indian IP) to create innovative strategies to directly reach this large audience base that has a propensity to pay for content. Furthermore, while the Government’s Digital India initiative aims to deploy the National Optical Fibre Network (NOFN) providing broadband connectivity to cover 250,000 gram panchayats, and telcos and technology companies focus on closing the last mile gap, it is content creators like us who will have to dial up our offering (both product experience and content) for this segmented market.

All of the above are likely to make 2017 a ‘coming-of-age’ year for online video in India.

(The author is COO, Viacom18 Digital Ventures)

Disclaimer: The views expressed here are solely those of the author and do not in any way represent the views of exchange4media.com

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I welcome anyone using 'Humans of...' concept: Brandon Stanton, HoNY

Stanton was responding to a query by The Washington Post about the lawsuit filed by Humans of Bombay against the People of India

By e4m Staff | Sep 26, 2023 1:05 PM   |   2 min read

brandon stanton

The lawsuit filed against Humans of Bombay (HoB) against the People of India (PoI) has opened a new can of worms for the former with even big international publications covering the news. In his recent salvo against the Mumbai-based photoblog, Humans of New York founder Brandon Stanton has released his statement regarding the monetisation of his platform.
The comment was in response to a query by the Washington Post regarding the HoB lawsuit.

Stanton claimed that in the last 13 years, HoNY was operational, he never received a penny for a single story he has put out. He also emphasised that his income mainly came from proceeds from his book sales, speeches he has given and Patreon.

Here's the full text of his comment.

Stanton's statement comes at a time when HoB is being criticised for monetising the content on the photoblog.

HoB was in the news for filing a lawsuit against People of India (PoI) for copyright infringement. According to the plaintiff, PoI copied HoB's storytelling format, which showcases human interest stories centred on photographs of ordinary people. The plea also mentioned that PoI lifted films from HoB's Instagram account without seeking permission first.

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Marketing Data Platforms: The new powerful tool to track customer preferences

MDPs bring together data from owned, earned and paid channels, allowing brands to forge a unified & comprehensive view of their marketing landscape

By Shantanu David | Sep 26, 2023 8:45 AM   |   4 min read

MDPs

CDPs, CRMs, CPMs, CTRs. No one can accuse martech stacks with lacking acronyms for various tools and metrics, and that was just some of the Cs. Today, we are delving into yet another acronymous technology which, though doesn’t begin with C, but is being viewed as indispensable in helping marketers track and attract the all-important Customer.    

“Marketing Data Platforms (MDPs) are emerging as powerful tools that complement Customer Data Platforms (CDPs), Customer Relationship Management (CRM) systems, and other data tools in the marketing ecosystem. MDPs help organizations centralize and leverage their data for more targeted, effective, and data-driven marketing strategies,” reveals Gopa Menon, Head of Digital – Mindshare South Asia.

Abhimanyu Vyas, Business Head of Havas’s MarTech arm, PivotConsult, says that Marketing Data Platforms serve as a central hub for brands to seamlessly consolidate data from various sources, including advertising, analytics, and transactional sources.

“They bring together data from owned, earned, and paid channels, allowing brands to forge a unified, comprehensive view of their marketing landscape. This consolidated data serves as a valuable resource for generating marketing insights, refining campaign strategies and product offerings, making informed pricing decisions, enhancing user experiences, and constructing finely tuned audience segments,” he says.

Marketing Data Platforms complement existing tools like Customer Data Platforms (CDPs) and Customer Relationship Management systems (CRMs), facilitating agile measurement and analysis of activations conducted through these systems. Clients are also using advanced cases like Marketing Mix Modelling, Anomaly detection and Uplift Modelling.

Menon agrees that there are multiple use cases for MDPs, ranging from 360-degree customer view; segmentation and targeting; personalization; marketing automation; attribution and analytics; content management; cross-channel integration; compliance and data governance; predictive analytics; and customer retention and loyalty.

Indeed, as Bharatesh Salian, Sr. Vice President – Marketing Science and CX, FCB/SIX India, points out, “In today’s evolving and commoditised world, customer experience becomes a deal maker or breaker for more than 80% of the purchase decisions. Hence it becomes very important to map the behavioural data of prospect consumers to identify the right moment of truth when brands can engage and drive the right stimuli to take the action as part of an orchestrated consumer journey.”

“While CDPs or CRM provide the single golden record of the consumer along with their purchase patterns and preferences, the MDPs provide the insights into the behaviour of the users to click on the purchase now button. The ability of the marketing platforms to create data sets and classifications based on propensity to purchase by building on the lookalike audiences also helps tremendously in optimising spends,” adds Salian.

That being said, Paras Mehta, Business Head, Matterkind India, which operates under the IPG Brand says that while Marketing Data Platforms are emerging as valuable complements to existing tools such as CDPs and CRMs, “Their full potential is yet to be fully harnessed. The key challenge lies in the need for a substantial volume of consented data, which is currently a work in progress, mainly due to the presence of multiple walled gardens and limited access to personally identifiable information (PII) datasets.”

“In my perspective, an ideal use case for these platforms would involve three critical steps: firstly, at the advertiser level, establishing a Universal ID that encompasses all actual and potential consumers; secondly, leveraging this Universal ID to orchestrate and control communication and frequency across all marketing channels; and thirdly, utilizing the insights derived from these platforms to further optimize media and communications strategies,” says Mehta.

Menon concludes, “In today’s data-driven world, Marketing Data Platforms enhance the capabilities of CDPs, CRMs, and other data tools by providing a centralized hub for data management, analytics, and marketing automation. They empower marketers to create more personalized, data-driven, and effective marketing strategies, ultimately leading to improved customer experiences and business outcomes.”

 

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NCLAT: Google case appeal to be heard from November 28

The search giant has been fined Rs 936 crore for taking unfair advantage of its dominant position in the app store ecosystem

By e4m Staff | Sep 25, 2023 6:07 PM   |   1 min read

google

In the latest development on what has become a long and consequential standoff, the National Company Law Appellate Tribunal (NCLAT) today announced that it will start hearing Google's appeal against an order by the Competition Commission of India (CCI) that had imposed a Rs 936 crore penalty from November 28. The CCI has imposed the fine on the internet ubiquity for taking unfair advantage of its dominant position in the app store ecosystem.

In October of last year, CCI had charged Google with restricting app developers from using any type of third-party billing or payment processing services to purchase apps for in-app billing on Google Play Store, the globally available app platform developed and maintained by the company. 

In January of 2023, NCLAT denied immediate relief to Google against CCI’s order. Google also filed an appeal at the Supreme Court against the NCLAT order, though it ultimately withdrew the case.

NCLAT has now said that the litigating apsp should file responses to Google’s appeal in four weeks.

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e4m WhatsApp Channel launched

Follow our channel for the latest updates in the world of media, advertising and marketing and experience news like never before!

By e4m Staff | Sep 25, 2023 3:57 PM   |   1 min read

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In today's fast-paced world, staying informed about the latest trends is of paramount importance. With that in mind, the exchange4media Group has unveiled its WhatsApp Channel - a gateway to real-time updates and insights, curated to keep you informed about industry trends in real-time.

You can now receive all the updates from the advertising, marketing, and media industry, breaking news, insightful articles and in-depth features on key trending topics directly on your WhatsApp, ensuring you're never out of the loop.

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By subscribing to e4m’s WhatsApp Channel, you gain exclusive access to the most up-to-date information across a wide range of topics and experience news in its most dynamic form.

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Zone Media partners with VDO.AI to expand in India & SEA

The collaboration will allow Zone Media to gain exclusive access to VDO.AI’s innovative advertising tools

By e4m Staff | Sep 25, 2023 11:17 AM   |   2 min read

Zone Media

Zone Media has entered a partnership with ad-tech tool VDO.AI. This collaboration will enable Zone Media to provide clients in India and Southeast Asia with video advertising solutions that drive highly effective results.

As an official partner of VDO.AI, Zone Media will gain exclusive access to their platform and innovative advertising tools. This partnership will further strengthen Zone Media's ability to deliver exceptional digital marketing campaigns and drive significant business growth for their clients. By combining VDO.AI's cutting-edge technology with Zone Media's extensive expertise in the digital marketing landscape, the partnership aims to revolutionize the way brands connect with their audiences through video advertising.
Arjit Sachdeva, Co-founder, VDO.AI, shared their perspective on this partnership: " We are thrilled to announce our partnership with Zone Media, With Zone Media's regional insights and VDO.AI's capabilities, we look forward to helping brands in India and Southeast Asia achieve their marketing goals through highly targeted and engaging video campaigns. Together, we aim to set new standards in the digital advertising landscape and provide brands with the tools they need to succeed."

"We are excited about joining hands with VDO.AI" said Sumit Gupta, CEO of Zone Media. "This collaboration allows us to provide our clients with industry-leading video advertising solutions that are tailored to their specific needs. VDO.AI's advanced creative solutions, coupled with our strategic digital marketing expertise, will enable us to deliver outstanding results and drive exceptional brand experiences for our clients in India and Southeast Asia."

Mrityunjay Kumar, President, Zone Media, said with Zone Media's deep understanding of the local market and VDO.AI's robust video advertising capabilities, brands in India and Southeast Asia can now benefit from highly targeted and engaging video campaigns that deliver maximum impact. The partnership promises to unlock new possibilities for businesses seeking to enhance their digital presence and accelerate growth.

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PhonePe launches Indus AppStore, challenges Google’s monopoly

The store promises zero platform fees and no commission on in-app purchases as opposed to Google, which levies 15-30%

By e4m Staff | Sep 25, 2023 9:07 AM   |   2 min read

indus appstore

In a bid to challenge Google's monopoly, PhonePe has launched “Indus AppStore” promising zero platform fees and no commission on in-app purchases. 

“Developers can commence the process of registering and uploading their applications with immediate effect,” the company officials announced in Bengaluru on Saturday.

They also said the app listings on the platform will be free for the first year, following which a "nominal" annual fee will be charged.

The Walmart-backed fintech firm PhonePe projects its app store as the first such 'made-in-India' platform. PhonePe acquired IndusOS in 2021 and has since been working on the app store. 

The Indus app store will offer support for third-party payment providers, compatibility with 12 Indian languages, and a streamlined login system centred around phone numbers.

It is noteworthy that Google charges a 15-30% commission on in-app purchases. 

Speaking of the launch, Akash Dongre, CPO & Co-Founder, Indus Appstore said, “India is poised to have over 1 billion smartphone users by 2026 offering us a massive opportunity to build a new-age, localized Android app store. Despite being such a large consumer market, app developers have always been forced to work with only one app store - Google Playstore - for distributing their apps. Indus Appstore hopes to provide app developers a credible alternative to the Google Playstore - one that is more localized and offers better app discovery and consumer engagement. We are excited to open up the Indus Appstore Developer Platform today, and invite all developers to list their app on the Made-in-India app store.”

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After Netflix, Prime Video enters ad race

Ads will first be introduced on Prime Video content in the US, UK, Germany and Canada, in early 2024

By e4m Staff | Sep 22, 2023 5:26 PM   |   1 min read

Prime video
Amazon has announced that it will introduce ads in its Prime Video streaming service in 2024. The ads, the e-commerce giant said, "will allow it to continue investing in compelling content.” 
 
According to a press release from Amazon, the ads will first be introduced on Prime Video content in the US, UK, Germany, and Canada, with France, Italy, Spain, Mexico, and Australia to follow later that year.”
The date for the introduction of the ads is not specified, with the release just stating it to be in “early 2024”. 
In the release, Amazon has said it doesn’t have plans to change the current price of its Prime memberships in 2024, and Prime members will be notified of the change several weeks before the ad injections begin, along with details to sign up for the ad-free option.
"To continue investing in compelling content and keep increasing that investment over a long period of time, starting in 2024, Prime Video shows and movies will include limited advertisements in the UK," Amazon said.
 
Amazon’s decision to introduce ads follows similar steps taken by by rivals including Disney+ and Netflix.
 
 

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