Magazines are more focused with less disruption: Rajiv Dubey, GM, Dabur India
If content is king then magazines are fine dining, high-quality content is always in demand, no matter what happens said Dubey at the 11th Indian Magazine Congress
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At the 11th Indian Magazine Congress in New Delhi, Rajiv Dubey, General Manager, Dabur India delivered a keynote address on, how magazines can be a great product in the digital media, in a space where everyone is busy breaking news stories. Dubey emphasized on the exponential growth of social media which is there for all of us to see and how today’s youth is more engaged on digital media and WhatsApp is one of the examples.
He said that the face of the media industry has completely changed where today, everyone, is in a race to break the news.Focusing on the importance of content he asserted, “In the print world, the struggle is not for the content, the struggle is for the medium in which it is presented on. The content is very powerful, but the medium in which it is presented and sold is changing and one has to be very careful about it."
“Content give us thought, it enhances the knowledge, it takes time to read but it makes our understanding deeper and the brands which works beautifully in this kind of environment are the brands which stays longer," he continued. He also opened up on how there has been always a question on does the millennial prefer reading the newspaper and especially magazine? "The positive thing which has come out is, millennial do read magazines. It offers more focused content and less disruption and derives sincere involvement through which readers get impacted," he contended.
“The kind of dilemma we feel for one of our brand Dabur Chyawanprash is similar to what print industry might be facing and I believe the problem is relevance. The generation before me knew chyawanprash is a good product for health, but when we ask kids of today’s to eat, they don’t easily accept," said Dubey.
Elaborating on the importance of good content, he said, "If content is king then magazines are fine dining, high-quality content is always in demand, no matter what happens. If one can create a good- quality content in a long-way then, only one thing is left, how you monetize it?"
Dubey explained that the most far-reaching point for any product is to build relevance. "You have to engage with audience in whichever way to build communities for magazines," he said. Citing an example he said that magazines are not available on Amazon and as creators we should look at this factor where online facilities are also available to stay relevant in the long term. "If we don’t get new consumer then, how the future of the magazine will grow? We have to update and innovate ourselves to be relevant in the real time," he pointed out.
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What really is a magazine?
Guest Column: Anant Nath, Executive Publisher at Delhi Press, shares what remains so unique about the magazine form in the digital age
By Anant Nath | Mar 15, 2023 6:00 PM | 6 min read
Magazine publishing is in an existential crisis!
At least that’s what the world would have us publishers believe.
After all, we are now operating in a world where magazines are trying to find relevance between content produced by hordes of influencers and subject matter experts for the digital world, what used to be the exclusive domain of magazines, whose editors were supposed to be the ultimate arbiters of tastes and opinion in their field of interest.
That’s no longer the case for sure.
In the words of David Abrahamson, professor emeritus of journalism at Northwestern University’s Medill school of journalism, “the volatility of the technological environment presents a huge challenge for both the producer and consumer because it distorts, even violates, the implicit magazine-reader social contract.”
The erstwhile reader is now a creator. So what happens to the magazine now?
And equally important, when almost all magazines are laying emphasis on expanding their digital avatar, co-existing with the those countless other digital creators, what really is a magazine anymore?
Wasn’t a magazine supposed to be simply a bound volume of pages, with articles, stories, photographs and illustrations, produced and delivered with a certain degree of periodicity?
Now in the digital age, what remains so unique about the magazine form?
While these may seem deeply ominous and existential questions, the answer to them is fairly obvious and straightforward.
For magazine is not something to be perceived in a strictly physical sense, or for that matter simply on the basis of its expert content. That would be at best a superficial understanding of the medium.
A magazine is much more than that.
Victor Navasky, long-time editor of the Nation and the much revered Professor at Columbia Journalism School, once wrote that magazines are “an art form, not just a delivery method.”
For someone who has been raised and lived in the world of magazines, this sounds like a truism. Magazines are an ‘art form’ that inform, inspire, and enriches their readers lives, they are a produced by people who readers trust, they are often a manifestation of a certain passion- of creators and readers alike, they are designed for an experience, and often consumed, shared and talked about between readers, who all think of themselves as linked together through some subliminal bond.
In the words of media scholars Tim Holmes and Jane Bentley, “one important aspect of magazines can be seen - they provide a locus around which communities can be constructed”.
Holmes, along with another scholar Liz Nice, in their book Magazine Journalism (2012), separate the physical form of magazine from its cultural purpose.
They explain that magazines, by their intrinsic nature:
- always target a precisely defined group of readers;
- base their content on the expressed and perceived needs, desires, hopes and fears of that defined group;
- develop a bond of trust with their readerships;
- foster community-like interactions between themselves and their readers, and among readers;
- respond quickly and flexibly to changes in readership and changes in the wider society as a whole.
Even the slightest bit of reflection on our own experiences with our favourite magazines, will prove all the above points axiomatic. And more so in case of specialist magazines, with a well defined niche. Readers of magazines often develop a sense of attachment to brands when they perceive them as reinforcing their identity. And attachment to a magazine brand often leads to “imagined communities”, whereby readers think of themselves as belonging to a collective group of readers, all of whom share a similar passion and interest.
The great theorist of nationalism, Benedict Anderson articulated the concept of “nation as an imagined community”, a socially constructed entity, created collectively by those individuals who perceive themselves to be part of a particular group. Although Anderson used the concept to explain nationalism, it also can be applied to the communities that develop around magazines, not least because the readers of any given magazine are unlikely to know personally or encounter physically the majority of their fellow readers.
From a few thousands to tens of millions, from microscopically niche to expansively broad based audiences, magazines build and engage with thousands of communities and social groups. This sensitivity to attitudes and interests results in greater trust and credibility and respect for magazines.
So what does this mean for the future of magazines?
In the digital age, marred by information overload and cluttered digital spaces, the need for highly engaged and involved communities is becoming ever more important, as users feel the urge to break away from the clutter of social media lead content deluge, and find solace and comfort in spaces that align with their interests and with like-minded peers.
Magazine brands are uniquely poised to nurture such engaged communities:
If anything, the digital world lends even more deeply towards magazines’ ability to nurture deeply engaged communities:
- Digital space can allow magazines brands greater leverage to create content that encourages sharing within these ‘imagined communities’.
- The magazine space in the digital world, can be the one that cuts through the clutter, and allow readers that comfort of being amongst like-minded peers.
- A shift from editor to curator. Magazines can make readers their stars by making them contributors. Community itself can become a mode of distribution through sharing.
- Most importantly, magazines need to keep their focus on being useful. Create content that serves the needs of the community wherever they are and whatever they are doing.
- And finally, these communities can now transcend geographical barriers, and can truly be global.
The true essence of magazine in the digital world, can best be summed up in a line written by
Professor Samir Husni of the University of Mississippi, popularly known as Mr. Magazine, who wrote as far back in 2010, “Magazines are not just content providers, they are experience makers”.
Needless to say, it is up to the publishers and the magazine editorial teams to traverse this journey, from print only to a hybrid between print, digital, and various other “experiences”, all with a focus of nurturing deeply involved reader communities.
So, in a country of 1.3 billion people, and potentially millions of communities, what will it take for magazine brands to truly harness the information and entertainment needs of those diverse communities, across print and digital formats and through events and other formats of community building, and making rich experiences for their readers.
From greater understanding of reader identities, their behavioural attitudes, their information needs, to content curation and keeping pace with technology and digital eco-system advances, the Indian Magazine Congress 2023 will delve with this quest of magazine publishers to truly leverage the great strength of magazine brands to nurture a million communities in this diverse country.
Nath will speak at Indian Magazine Congress on March 24.
Disclaimer: The views expressed here are solely those of the author and do not in any way represent the views of exchange4media.com
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Such was Ved Pratap Vaidik
Guest Column: Umakant Lakhera, president of the Press Club of India, remembers the senior journalist
By Umakant Lakhera | Mar 14, 2023 5:14 PM | 2 min read
Ved Pratap Vaidik was one of the most prominent names in Hindi journalism for nearly six decades. Being an editor in Delhi, he had good relationships with prominent leaders in the country's politics.
Due to his simple nature, he mixed with people very easily. He was friendly with many leaders of the country and abroad, especially South Asia, Pakistan, Afghanistan, Nepal and the sub-continent. However, despite being a supporter of BJP and Sangh ideologies, his neglect in the new-old BJP has been surprising to many.
He was the leader of the Indian language movement. For a long time, he was actively associated with the campaign to advance all languages of the country.
My first meeting with Ved Pratap ji happened in 1988 during many programmes in Delhi. Later, the series of meetings continued in his office in PTI-Bhasha and later in South Ex. Wherever we met, he used to meet with great affection. He would never make us feel that he was such a senior journalist.
When he was invited as a speaker at the Press Club of India after the Taliban took over power in Kabul last year, he readily agreed.
Even at this point of age, writing something new every day was a part of his daily routine. A special quality of his writing was to give information to the common readers on the most difficult subject in simple language, so that everyone could easily understand complex issues.
Disclaimer: The views expressed here are solely those of the author and do not in any way represent the views of exchange4media.com
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Magazines remain media’s darlings!
Guest Column: Minette Ferreira, General Manager-Lifestyle and Community News, Media24, South Africa, shares how magazines have reinvented themselves in the digital age, more so during Covid
By Minette Ferreira | Mar 14, 2023 3:47 PM | 6 min read
Yes, we can talk about declining print revenues, shrinking readerships and the bruises Covid left on magazines worldwide. It certainly changed how we do business at Media24, South Africa’s biggest publisher. However, navigating these initial dire realities are now our inspirator. After digging a little deeper, we found opportunities that keep our innovative teams busy and excited and our communities engaged.
Niche to meet you!
During the Covid lockdowns, we saw a huge spike in consumption of niche content (most of it in print) like puzzles, gardening, knitting and cooking among South African audiences.
We know online consumers are looking to be informed of current events and entertained by escapist content. This is quite an odd mix for traditional media brands – how do we tick all the boxes for our users on one platform without compromising credibility or entertainment value?
Exactly that drove our niche focus – especially in the lifestyle space. All our 14 magazine titles are now publishing brand extensions that focus on special interests within the core markets that fill the gaps the digital world can’t necessarily capture locally. And where practical, we have the content available online. We publish more than 100 special interest magazines yearly – serving a multitude of special interest communities.
For example, our leading English female title Fair Lady publishes stand-alone diet magazines that focus on current trends – be it banting or fasting. The one brand extension that really hit the spot recently, is a menopause-focused publication titled HOT. We will also be hosting reader conferences this year on the topic.
Dear reader, show us the money (and your data)
The biggest challenge for traditional media is obviously the change in our business model - advertising revenue from traditional sources has shifted. In answer to this, we re-focussed on our core premise: Content. Delivering compelling, relevant, always-fresh quality content on world class delivery platforms.
Firstly, we increased print products’ cover prices quite significantly over the past few years. Our editors had a hard time with this one – they believed paying so much more would shrink our audiences significantly. Yes, the print audience numbers declined, but the trade-off on revenue has been an essential win.
Secondly, we invested heavily in the digital subscription model. PDF copies as well as sharing our brand content on Media24’s top digital news platforms, have ensured our communities have a digital home. And it is not for free.
It’s no secret: If a user sees value in unique content, they will come and they will pay.
The resistance to paying for digital content was initially miscalculated by digital publishers across the globe. Our focus on delivering trustworthy content delivered seamlessly to audiences is showing positive signs. We have seen successes that include Media24’s Afrikaans news paywall platform, Netwerk24, which launched in 2014 and has now almost reached 100 000 subscribers. The success of Netwerk24 has been hugely dependent on our ability to provide compelling, original, and premium content for a very specific audience. We have branched out by providing different content types, including audiobooks, games, short form soapies, and relevant video content. Essentially it is content that is unique, exclusive, and compelling.
Creating centres of content excellence
To ensure we could maintain and even improve the quality of content of our magazines, we introduced a new model in 2020 and outsourced the editorial functions of six of our magazines.
Despite the model being an effective cost management strategy, Covid highlighted the need of our editorial teams to operate more freely. In each case, existing editors established their own media company and created a partnership with Media24. Now Media24 focuses on the business of the business: Advertising sales, distribution, and marketing. And the creatives can focus on what they love – corporate hassles and red tape are no longer part of their lives. They run their own businesses, put together their own teams and most importantly, have more capacity than before to innovate and create content that speaks to their communities. Each of these publications are thriving – creatively and financially.
The more, the merrier!
The transition for our brands from paper to online has been an ongoing process of trial and error over the past two decades. More recently we decided to ringfence a few of our traditional print brand’s online presence under a new brand.
SNL24.com (an acronym for soccer, news and lifestyle) launched in September 2022 and is a curated platform providing a home for five titles that have a resonance in the middle black South African market. It includes two soccer titles, a news tabloid, a lifestyle and female title.
The new platform SNL24 appeals to soccer fans and those in search of engaging news and entertaining lifestyle content. Aimed at the middle and upper-middle markets, SNL24 boasts a potential target audience of 3.7 million and, when combined with an established print audience of 2.1 million, offers a comprehensive, integrated, and multi-platform communication opportunity for advertisers. The brands represented on the platform all have significant audience credibility and loyalty and complement each other as a collective, together improving their individual abilities to retain eyeballs.
What SNL24 has taught us is that scale improves our ability to migrate audiences to a digital platform and it takes time to build new brands. The platform uses AI to identify brand lovers and keeps them busy with their preferred content – and will then introduce more content from the other brands based on their reading preferences. Despite its recent launch the unique browser stats are really encouraging. And with a low-priced subscription model, we hope to not only build scale but grow additional revenue in the long run via paying consumers.
(And a side-note – destroying the silos between newspapers and magazines and refocusing content on communities and interest groups, has been much easier than I ever dreamed.)
It’s certainly not bad news for magazines. The world is waiting for our darlings.
Ferreira will speak at Indian Magazine Congress on March 24.
Disclaimer: The views expressed here are solely those of the author and do not in any way represent the views of exchange4media.com
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Is AI really going to change our world?
James Hewes – President & CEO, FIPP, shares his experience of putting ChatGPT to test
By exchange4media Staff | Mar 13, 2023 11:43 AM | 3 min read
A few weeks ago, I decided to do some preparation for our annual FIPP World Media Congress, which takes place in Portugal in June, by writing my opening remarks. Normally, I would stand up and say a few words about the state of the industry and FIPP’s achievements over the past year.
Given all of the noise and attention around the raft of new AI writing tools that have seemingly emerged from nowhere all at once, I thought I would put ChatGPT to the test, and give it the task of writing my speech for me.
Having prompted it, there followed a short period of deep thought, then a sudden rapid regurgitation of text. The speech, amounting to some 350 words was, at first glance quite well-written, containing phrases like “change is the only constant”, “we believe in the power of publishing” and “let us seize this opportunity to be bold”. I sat back thinking “task completed” and felt quite proud of myself.
But then I started to re-read what the computer had written, and doubt crept into my mind. Were there too many clichés? Could these words actually apply to any event, not just a publishing conference? And, most of all, did it really sound like me? In the end, I’ve decided not to use it, realising that the text was somehow less than the sum of its parts. With a clean piece of paper, I’ve written it again, only this time it sounds more like me.
Amidst all the hype about AI-driven journalism, and the idea that it is going to come and steal our jobs, perhaps here is a dose of realism. AI is undoubtedly a very clever tool and, for many routine jobs, even routine journalism, it will perhaps prove to be a significant time-saver. But we must never delude ourselves into thinking that it is human, or that it is able to think and produce like a human.
It is only ever the sum of its parts, in this case whatever limited information about FIPP, our industry and the event that it was able to scrape from the internet. (Incidentally, much of its learning is enabled by content that we ourselves have produced, without any compensation to us for taking these fruits of our labours to build a new product, but that’s another story…)
Only humans are able to provide that intuitive leap of the imagination, to forge the seemingly invisible connection or to come up with a wonderful, original turn of phrase that lingers in the mind. We must remain confident in our ability to out-smart the computers and, as in my case, pick up our metaphorical paper and pen and get back to the business of doing the thing only we can do – making compelling content.
James Hewes – President & CEO, FIPP, will be speaking at the Indian Magazine Congress. IMC is all set for a comeback as the flagship event of the Association of Indian Magazines. It is slated to be organised on March 24th, at the Oberoi, New Delhi.
The conference agenda is live at https://aim.org.in/imc12/
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Building Engaged Communities: How magazines stay relevant in changing media landscape
Guest Column: B Srinivasan, President of AIM and MD of Ananda Vikatan, writes on the strength and significance of magazines
By B Srinivasan | Mar 13, 2023 11:22 AM | 5 min read
Ever since I took on the responsibility of the President of AIM at the peak of the pandemic in Sep 2020, it has been my dream to showcase the strength and significance of magazines in the media landscape.
Having spent over three decades of my life in the pursuit of keeping myself relevant, I am patently biased towards the magazine media industry, but here goes!
The magazine is a unique medium that has always driven perspective and enabled its communities to draw insights, rather than simply reporting and provoking audiences like most other media. We thrive in digging deep, and then digging wide in our coverage of happenings around us. We groom thinking and discerning communities and that has traditionally attracted our utility as an ideal brand building platform for compelling brand stories.
Yet, in India, magazines are a small fraction of the print media industry- in single digits percentage- while our counterparts in the west, are almost equal the size of newspaper sector! What were the building blocks that enabled this mega size in West, and ones that we have seemingly missed in India. What could we learn from our international peers?
My intrigue was enhanced by the approach of the west when digital became centre stage to our future. They had adapted and adopted best practices by experimenting and chiselling their way through consistently creating engaging communities.
Whilst the typical magazine brands of yesteryear was successful when it was ‘broad-based’, of ‘general interest’ and meant ‘something for everyone in the family’, the magazine brands that succeed now are ones that cater to specific interests of a communities, are utilitarian to their readers and subscribers, represent value not just for money, but more important, for the only irreplaceable component of our daily lives – time!
I had to unlearn and relearn everything I thought I knew about my industry.
All this came to me from my partaking in international seminars like AIM’s Indian Magazine Congress, FIPP’s World Magazine Congress, FIPP-DZW Digital Innovators’ Summit, and so many more. Learnings in these events came not just from the deeply insightful presentations that these world class speakers showcased, but from heated debates and interactions I had on the side-lines of these events.
In a world where readers have also become our competition (influencers), fake news has overtaken relevance over fact checking, ChatGPT has almost crossed the Rubicon of human reportage with machine language (AI/ML), when big tech and governments in vibrant democracies decide what is content ripe for take-down, it is ever so important that we discuss our concerns around policy, technology, distribution, client needs, and most importantly, what our communities expect of us.
That is what we have been fostering under the hood for 6 months now. We are proud to present AIM’s 12th Indian Magazine Congress – Building Engaged Communities
The road has been anything but straight and narrow. For starters, we all took giant leaps of faith!
Faith that we could actually pull off such an international event when the market was still bearish, faith that we would make up the costs and contribute to AIM’s corpus when we then had no sponsors in sight, faith in our moonlighting skills - agonising over the agenda, curating the best of speakers, getting sponsors to commit, fixing the venue and ensuring that policymakers, clients, agencies, tech partners, international speakers and delegates.
One look at the agenda (aim.org.in/imc12) and any publisher will realise that we are addressing magazines in the post pandemic new reality.
The magazine industry took a crippling hit during the pandemic.
- Distributors were crushed under the weight of holding fort their last mile to the customer, while the country was convulsing under unpredictable, successive lockdowns.
- Advertisers lost hope that people would ever return to buy goods and services ‘the good old way’ – while online was clearly becoming a ‘tiger by the tail’ – more and more opaque, expensive, unrelenting.
- Readers, viewers, surfers – communities were creating their own content like never before, opinion makers being hailed as truth tellers, and big media being relegated to ungracious truants.
- Our own people were losing morale with the grapevine of losses and job/ salary cuts.
Yet, I can say that in these past 3 years, in this new normal – we have come out stronger, more efficient, more willing to adapt and adopt, constantly growing our revenue streams, listening to our communities, creating engaging content around what matters most, having the guts to go behind a paywall, empathising with advertiser needs and creating marketing opportunities that suit client need and community fulfilment rather than force fitting what we have on offer – in short, we survive by transformation to stay relevant.
The scenario is painfully the same world over, and the answers we have come up with are unique, yet similar.
Please join us for AIM’s 12th Indian Magazine Congress, to be held at The Oberoi on Friday, 24th March, 2023 and learn how publishers are pulling up their socks, shedding their weight and transforming to stay relevant with only one commitment – to Building Engaged Communities.
Disclaimer: The views expressed here are solely those of the author and do not in any way represent the views of exchange4media.com
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Unlocking potential of nano communities by diversifying business models
Guest Column: Jean-Paul Reparon, Agrimedia, Netherlands, shares key fundamentals that can help publishers not only survive but thrive in this dynamic environment
By Jean Paul Reparon | Mar 13, 2023 11:08 AM | 4 min read
The media landscape is constantly evolving, and publishers are facing increasingly complex challenges. However, there are some key fundamentals that can help publishers not only survive but thrive in this dynamic environment. As a small B2B publisher in the Dutch agricultural landscape, we have found success by focussing on the following fundamentals that are likely to be effective for other publishers as well.
360֯ Ecosystem: Creating a comprehensive experience for readers is crucial. This includes providing content through various channels, like events, magazines, newsletters, and more. By creating an ecosystem that caters to the diverse needs of their audience, publishers can keep their readers engaged and loyal.
Right time, right content, right channel: Identifying the right channels to reach readers is equally important. With so many channels available today, publishers must identify which channels their readers prefer and optimize content for those channels.
Content worth a subscription: To ensure that content is worth a subscription, publishers must focus on creating high-quality, valuable content that readers are willing to pay for. This can be achieved by investing in editorial talent, conducting thorough research, and ensuring that content is fact-checked and verified.
Expanding audiences: Identifying, reaching, engaging, and expanding the target audience is another crucial aspect of success for publishers. This can be accomplished through various marketing strategies, including paid advertising, social media, and SEO.
Collecting first-party data: Building a database with information about each user is essential for publishers. By collecting data about their audience, publishers can understand their interests and develop relevant products. This data can also be used to create targeted campaigns and personalized content.
Keep advertisers aligned: Developing commercial propositions that match the publisher's mission statement, add value for readers and advertisers, and meet market demand is important. By creating commercial propositions that align with their brand and mission, publishers can build a loyal following of readers and advertisers.
Customer service: Optimizing customer service is critical for publishers. Providing personal contact, good accessibility, real-time access to content, accessible content on multiple devices, and easy-to-use platforms are essential for publishers to compete with other companies that set the standard for excellent customer service.
These fundamentals have helped AgriMedia to succeed in the challenging media landscape. By employing editors who know our target group very well and providing relevant daily content that resonates with our readers, we have been able to build a strong reputation and a loyal base of subscribers.
We have also expanded our target audience through targeted campaigns. Collecting data about our audience allows us to create personalized content and newsletters that increase engagement and build loyalty.
We also decided to open our website for commercial content while maintaining respect for our readers. We have clearly indicated which content has been created by our editorial team and which content has been created by our partners. Our primary business model is based on subscriptions, making independent journalism a valuable asset.
By opening our website for commercial content, we had to keep in mind that we must guide our partners to create relevant and high-quality content to maintain the standard of our own product. Collaborating with partners provides us with an opportunity to ensure that the quality of their content aligns with our standards. This not only benefits our readers but also enhances the reputation and credibility of our brand. Besides this, it’s also generating extra revenue stream.
In conclusion, being a successful publisher today requires a focus on several fundamentals. By creating a comprehensive experience for readers, focussing on added value for readers and advertisers, producing high-quality content, expanding the target audience, collecting data, aligning with advertisers, and diversifying business models, publishers can thrive in today's challenging media landscape.
Jean Paul Reparon, Managing Director of Dutch B2B Publisher AgriMedia BV (www.agrimedia.nl), will be speaking at the Indian Magazine Congress about these fundamentals and how AgriMedia is “striking gold with nurturing nano communities” (of a few thousand each). IMC is all set for a comeback as the flagship event of the Association of Indian Magazines. It is slated to be organised on March 24th at the Oberoi, New Delhi.
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New challenges in ad sales
Guest Column: Jim Elliott writes on why one sales approach doesn’t work for all publications
By Jim Elliott | Mar 13, 2023 11:08 AM | 3 min read
In 2023, more than 7,500 magazines are listed in the American advertising industry’s reference source, SRDS — 2,839 consumer magazines and 3,814 business publications. Magazines produced by associations may fall into either category. The Elliott Company sells advertising and sponsorships for publishers in all three of these categories. We are reminded daily that no one sales approach can work for all of them.
Today, in the US, and I suspect around the world, selling advertising and sponsorship has become much more complicated than ever before, requiring more skills and more knowledge than just a few years ago. The proliferation of advertising vehicles can be overwhelming to advertising sales teams unless they are constantly learning and evolving.
Competitors are no longer limited to similar media and categories. Magazine publishers must compete for dollars not only with other magazines but also with other mediums; newsletters, podcasts, video, social media, other digital products, and in-person events such as exhibitions, conferences, and summits.
There are many ways to reach a buyer of goods and services today, and astute salespeople learn as much as they can about all of them. Many publishers have broadened their offerings to include additional opportunities. Of course, sellers need to understand how to compete against elements introduced by other media brands. Sellers must know how all the opportunities created by publishers they represent can work together to maximize value to advertisers and sponsors.
There are so many ways to reach buyers — and so many different sellers representing them — that potential advertisers can be overwhelmed and distracted. Sellers must ask questions and listen so that they fully understand exactly the marketer’s goals and the best vehicles to help them reach those goals.
One of the most effective approaches our sales teams offer is brand studio work. Advertising is tailored to fit the content in which it appears. Some publishers allow their editorial staff to work with advertisers; others have different writers. The key is for the marketing product developed in the brand studio to mesh with the editorial.
Selling advertising has gotten more complicated, and it promises to become even more so. Artificial intelligence tools like ChatGPT, just now becoming popular, will allow mass customization of outreach. A recent white paper by the data company MediaRadar points out that artificial intelligence will dramatically multiply the number of advertisers a sales team can contact. The benefit is that AI will reduce the time required by ad sellers to do their preparation for marketers and agencies. The downside is that every competitor will have access to similar tools and the volume of “relevant” messages aimed at each marketer and agency will grow exponentially.
Successful sales organizations will need to find answers to challenges like artificial intelligence, just as they are finding solutions to the problem of proliferation of advertising and sponsorship opportunities. Publishers will need to hire salespeople with the curiosity and motivation to stay abreast of constant innovation and the skill sets that enable them to sell in the changing environment.
As Rishad Tobaccowala, Senior Advisor to Publicis Groupe says, “the future will not fit the containers of the past”. Nothing could be truer in the world of advertising sales.
Jim Elliott, President, James G Elliott & Co., will be speaking at the Indian Magazine Congress. IMC is all set for a comeback as the flagship event of the Association of Indian Magazines. It is slated to be organised on March 24th at the Oberoi, New Delhi.
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