Performance reviews and distinguishing the ‘Singer from the Song’
The ‘Media HR Summit 2010’, organised by the exchange4media Group in Delhi on July 30 saw discussions on wide-ranging HR related issues. The panel discussion on ‘Distinguishing the “singer from the song” while assessing and rewarding performance’, saw industry experts mulling over the key points in performance appraisals, especially in the media industry.

The ‘Media HR Summit 2010’, organised by the exchange4media Group in Delhi on July 30 saw discussions on wide-ranging HR related issues. The panel discussion on ‘Distinguishing the “singer from the song” while assessing and rewarding performance’, saw industry experts mulling over the key points in performance appraisals, especially in the media industry.
Ashutosh Khanna, Client Partner, KornFerry, moderated the discussion, while the panel members included Pankaj Raj, Managing Partner, Search Value; Sarabjeet Sachar, Founder and CEO, Aspiration; Dr Pramath Raj Sinha, Founder and Managing Director, 9.9 Mediaworx; and Satyakki Bhattacharjee, Head - HR, MCCS.
Ashutosh Khanna commenced the discussion by pointing out the importance of assessing performance and the various problems in doing the same. He also pointed out how assessing performance was not common in the media industry.
Pankaj Raj compared the topic with his stance on the discussion and said that the ‘Singer’ figure could be compared that with every member in a company, while the ‘Song’ figure could be compared to the end result. He further said that a success story of any company was written when everyone was in harmony. He added, “The key pillars that one needs to understand in any discussion about performance will depend upon skill, knowledge, goals and measurement reviews.” However, he did not completely endorse the role of reviewing performance by HR in the media industry.
On the other hand, Sarabjeet Sachar felt, “HR can influence an organisation, depending on the values of the organisation.” He affirmed that HR had an active role to play, albeit it should know what its role was. He showcased the model of NaiDunia newspaper, and how HR had an active role to play even in the media industry. “There is an increased level of transparency and trust. The HR Business Head and the employees trust the system of reviewing. If the HR gets under the skin, a lot could be achieved,” Sachar pointed out.
According to Dr Pramath Raj Sinha, the main reason why performance reviews did not work was because they were not considered credible, or the person performing the reviews was not considered an expert at what he was doing. The pertinent question, he felt, was, “How can you improve credibility if the people don’t find the reviews credible? The person conducting the review has to be an expert in what he is doing and has to be trustworthy. A poignant problem that the reviewer faces after he conducts the review is how do you rate the person.” According to him, credibility, expertise in performance reviews and trustworthiness of the reviewer were the three points, improving which could make a review system successful.
Satyakki Bhattacharjee pointed out that the media industry was different from other industries and hence, there should be a different HR approach for it. Pointing out the differences, he said that most industries were ‘left brained’, which would ascribe quality of directness and rigidness. However, the media industry was ‘right brained’ with which quality of creativity is associated. However, he maintained that there had to be some kind of performance system for the media industry too. He summed up his argument by saying “By not following a proper appraisal system, one is depriving media professionals of the opportunity of growth.”
Dr Sinha summed up the discussion by stressing that there had to be a 360 degree approach to the performance reviewing system, whereby the reviewer (HR), the reviewed (employee), and his boss were kept in the loop. He concluded, “HR should merely be the custodian of the process and let the manager do what needs to be done.”
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Cable operators write to TRAI to push for OTT regulation: Report
TRAI is currently conduction a study on licensing OTT content and will be releasing consultation papers for the same
By exchange4media Staff | May 18, 2023 11:26 AM | 1 min read
In a push to create a level-playing field for TV and streaming content, multiple cable operators have reportedly approached the Telecom Regulatory Authority of India (TRAI) to regulate OTT platforms.
A news report said that cable operators approached the regulatory authority as they felt threatened by the unbridled rise of OTT players. TRAI, on its part, has yet to come to a decision and is currently conducting a study on licensing OTT content; consultation papers for the same will be released in due time.
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Shemaroo Entertainment’s revenue from operations up 46% YoY
The company has reported 94% YoY rise in EBITDA
By exchange4media Staff | May 16, 2023 12:49 PM | 2 min read
Shemaroo Entertainment’s revenue from operations for the fiscal ended 31st March 2023 has increased by 45.9 % to Rs 556.6 crore as compared to Rs 381.4 crore in the previous fiscal ended 31st March 2022.
For the fourth quarter ended 31st March 2023, the company’s revenue surged 75.8 % to Rs 164.5 crore compared to Rs 93.6 crore in the corresponding quarter of the previous fiscal.
Announcing Shemaroo Entertainment’s financial results for the fourth quarter and financial year ending 31st March 2023, the company CEO Hiren Gada said, “Considering the external economic scenario, I am very pleased with our overall performance in this financial year.”
The company’s Profit After Tax (PAT) was up by 136.5 % to Rs 4.8 crores compared to Rs 2.1 crores in the fourth quarter ended 31st March 2022.
Commenting on the results, Gada said, “We started on this journey of changing our business strategy in 2019 and against all odds and headwinds that we have faced over the last few years, we have overcome all these challenges and have been successful in meeting our strategic goals.
“We are extremely confident that the agility, strength and innovative business model, along with a professionally run organization with freshly inducted talent from the media industry, will see our company delivering strong financial performance in the coming years.”
The company also saw an annual growth of 23.3 % in digital media and 66.5 % in traditional media in the financial year ended 31st March 2023 compared to the previous fiscal.
ShemarooMe, the OTT Platform released 14 new titles during the fourth quarter ended 31st March 2023 and the general entertainment channels (GECs) recorded a viewership share of 9 % in over all Hindi GEC genre.
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Amazon lays off at least 500 in India
The departments that saw pink slips were Amazon Web Services, HR and support functions
By exchange4media Staff | May 16, 2023 11:00 AM | 1 min read
Amazon has handed out pink slips to at least 500 employees in India, media networks have reported.
The people who have been let go were with Amazon Web Services, HR and support functions.
CEO Andy Jassy had said in April that Amazon has begun laying off employees in its advertising unit.
As per the company, it was "prioritizing resources with an eye towards maximizing benefits to customers and the long-term health of our business".
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Media houses must comply with rules with regards to organised conclaves/summits: MIB
The MIB said it has come across as a violation at a recent media event
By exchange4media Staff | May 10, 2023 1:47 PM | 1 min read
Noting that e-cigarettes were promoted at a business summit of a prominent media house in New Delhi, the I&B ministry said in an advisory to media houses and satellite TV channels.
The ministry has directed newspapers, private satellite TV channels, publishers of news and current affairs content on digital media and publishers of online curated content (OTT platforms) to comply with existing legal provisions while organising conclaves or summits.
“It has been brought to the notice by the Ministry of Health and Family Welfare that in a recently organized Business Summit in New Delhi by a prominent media house, the forum was apparently used to promote electronic cigarettes.
“Such an action was in violation of Section 4 of the Prohibition of Electronic Cigarettes (Production, Manufacture, Import, Export, Transport, Sale, Distribution, Storage and Advertisement) Act, 2019 which prohibits advertisements that directly or indirectly promote the use of electronic cigarettes.
“The Print, Electronic and Digital Media entities are accordingly advised to ensure that the aforementioned statute is not contravened either by way of advertisement or any promotion or other campaigns etc,” the MIB said in its advisory.
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'No medium is dead. There's opportunity for everyone'
A panel of the industry's sharpest minds convened to talk about the future of advertising at the recently held FICCI Frames 2023
By exchange4media Staff | May 5, 2023 1:40 PM | 4 min read
An August panel at FICCI Frames 2023 deliberated on ‘What is the future of advertising?’ in a discussion featuring some of the prominent names from the Indian adland. Rana Barua, Group CEO, Havas Group India; Saurabh Saksena, CEO, VMLY&R India; Gangs T Gangadhar, Co-Founder & Group, CEO, Quotient Ventures; Rohit Gopakumar, COO, Optimal Media Solutions (Times Group); Dheeraj Sinha, CEO, Leo Burnett, South Asia & Chairman BBH India; Abe Thomas, CEO, Reliance Broadcast Network ( BIGFM). The session was moderated by Vinit Karnik, Business Head- Entertainment, Group M came together to discuss the relevancy of advertising in today’s digital era and in the future.
The talk kickstarted with a discussion of the changes that the industry saw in the last few years with the disruption of many mediums and marketing tactics along with user-generated content and influencer marketing being at its peak.
Barua of Havas said, “There are two ways to look at it. First, from our country and second, from what's happening outside India. From an Indian POV, there are dramatic changes that are happening. Cultural changes are happening in the form of mediums. Consumers are getting more powerful in terms of the entertainment or content they want to see, and norms have changed. The control is in the consumer’s hands today. Data and analytics have become very important.”
Karnik concluded Rana’s point by saying that the consumer has become the centre of all the mediums, consuming through multiple mediums like TV and digital and other traditional media.
Saksena of VMLY&R said, “One thing that is constant is the need to be creative, platforms, mediums, and advertisers need to be creative, and this has stayed universal. Consumers have the power. Where we are today after Covid, I think Covid was the accelerator of trends - the adoption of OTT, e-commerce, etc. A lot has changed and remained constant and there is pressure on advertisers to value a consumer’s time.”
Speaking about how he sees the industry, Gangs said, “Well as long as there is a need to build brands, there will be a need for advertising. How will it look, will obviously change but the need is going to be there. Advertising should be interesting and inspiring. Earlier it used to be entertainment but it should be inspiring."
Gopakumar of Times Group spoke about print and its slow-paced growth saying, “If you see print in smaller towns is growing. Vernacular papers are coming out with their new editions. The opportunity is humongous. The audience is changing, earlier it was a need economy, and now it is a want economy. When I started it was a Rs 25,000 Crore advertising revenue. Today it is Rs 1000 crore. No medium has died. There is opportunity for everyone.”
When asked about what advice Leo Burnett gives to their clients, Sinha of Leo Burnett said, “I feel this is the best time to be in advertising and marketing. When I started, one could only play with words and images and now you can play with technology. And that’s what makes today’s world exciting. The value chain is now moving from just advertising to talking down to people and to actually solving human problems and business problems.”
The opportunity is to move up the value chain to solve problems. Because What’s lost is the entitlement that advertising had 20 years back which was playing a jingle and people watching it. Now people will choose to interact with content if it is interesting or not and, hence, the onus is on us to make the content more interesting and to solve for something that really matters in the people’s lives,” he added.
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National policy on AVGC is being finalised: Apurva Chandra
Speaking at the FICCI Frames 2023, the MIB Secretary also noted that the public broadcaster Prasar Bharati has been undergoing a transformation
By exchange4media Staff | May 4, 2023 8:33 AM | 4 min read
Apurva Chandra, Secretary, the Ministry of Information & Broadcasting (MIB), on Wednesday, said that the government was in the process of finalising the national policy on the Animation, Visual Effects, Gaming and Comic (AVGC) sector.
Addressing the 23rd edition of FICCI FRAMES in Mumbai, Chandra said, “After the taskforce report was formulated, it was thrown open for the stakeholders’ feedback. We have received a number of comments which are getting incorporated. Now we are in the process of finalising the core for the national policy, which will go for inter-ministerial consultation and thereafter the final policy can be announced.”
Chandra disclosed that a consultation was held with the state governments on April 20th where almost 25 state governments were represented, and wherein a draft AVGC policy was put out for the state governments in public domain. He further added that in the conclave the state governments were told what was expected of them, and their queries were addressed.
“Now I am sure that the industry will also take it forward, while we have put it out to the state governments to frame their own policy,” the Secretary added. He also mentioned that some of the state governments like Karnataka, Telangana, and Maharashtra were ahead, as they were already doing something in terms of the AVGC policy, and it is for the others to take it ahead.
Chandra, who has also chaired the AVGC task force, said, “AVGC sector requires a cross-section of work from various ministries and various state governments, and they all have to come together, especially to meet the challenges of education and skilling.”
With regard to skilling and education, Chandra asserted that it is the core of making skilled manpower available. “We are in touch with the education department of the government of India, as well as NCERT and all the other stakeholders such as All India Council for Technical Education (AICTE) to incorporate Animation courses and Visual effect courses into school curriculums, starting from 6th grade onwards, and in the Computer Science and activities curriculum, as well as skilling later on and standardisation of the courses at Graduate level, postgraduate level and subsequently,” he added.
Chandra also touched upon the matter of having a National Centre of Excellence, which has been talked about for a long time and said that a centre might be operational in Mumbai by next year. “The National Centre of Excellence has been on the drawing board for almost 7-8 years now, but we hope now that this is the final year. There again we want to involve the private sector, and we are partnering with CII and FICCI so that it remains a private sector entity and not a government entity. So that it gives more flexibility in terms of operations, in terms of hiring of faculty and manpower, and designing the courses.”
He further shared that the government also wants to create regional centres so that more people can be trained to meet the needs of the industry. The Secretary added that the government is in the works to set up a National Centre for Excellence operational in Mumbai by next year.
The AVGC sector in India is rapidly growing and has the potential to make India a global content leader. However, the country’s share of the AVGC global revenue today is less than 1%. With the announcement of the AVGC task force by the government, the industry has hopes that the number will improve in the coming years.
In a fireside chat with Praveen Someshwar, Co-Chair & FICCI Media & Entertainment Committee & MD & CEO, HT Media, the secy also that Prasar Bharati - the public broadcaster is undergoing a transformation, adding that over the past few years not a lot of new content has been created on Prasar Bharati.
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Equal representation of women behind the camera is important: Guneet Monga
In a discussion with P&G's Kainaz Gazder at #WeSeeEqual Summit, the Oscar-winning producer shared some facts about female representation in Indian media and advertising
By exchange4media Staff | May 3, 2023 5:05 PM | 2 min read
There is a need to push more women behind commercials as directors, India’s First Oscar Winning Producer Guneet Monga said on Wednesday, noting that not even 5 per cent of directors in India are women.
In a discussion with Kainaz Gazder, Senior VP, P&G Asia Middle East Africa, on the topic “Seeing is Believing: Power of Advertising and Media” at P&G’s #WeSeeEqual Summit, Monga stressed the need for women representation in media and advertising.
“I love storytelling and love the impact it can make. Equal representation of women behind the camera is important."
“Pushing more women behind the commercials is much needed. Our statistics are quite low, unfortunately. Less than 5 per cent of women are behind the cameras as directors. That just needs to change and as a producer myself, at Sikhya Entertainment, most of our stories are either led by women or are about women. It is very important to see how women are represented. It is a large part of our conversation,” she said.
During the discussion, Kainaz Gazder, Senior VP, of P&G Asia Middle East Africa, spoke about the role P&G plays in breaking gender stereotypes.
“We are P&G look at our responsibility of leveraging the voice of our brands towards equality and inclusion very seriously. We look at it like a three-fold approach. One, we make sure we have a diverse and accurate representation as we do our communication. Two, we want to leverage our voice to be a force for good. Third, we want equal representation of women behind the camera,” she said.
She said that in 2019, only 16 per cent of P&G’s production was driven by female directors and now it has grown to 35 per cent.
“We are aiming to get that to 50 per cent goal with a comprehensive set of actions to develop a pipeline of female talent in advertising media and content,” Gazder said.
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