TechManch 2019: AI is a delicate dance between tech and humans: Reena Mishra, Microsoft

Mishra, Senior Partner, Sales Executive, Microsoft Search Advertising, on how the current phenomenon of technological evolution will help unravel solutions and empower mankind

e4m by Shweta Raaj Singh
Updated: Jun 29, 2019 8:27 AM
Reena Mishra

On day two of Techmanch 2019, Reena Mishra, Senior Partner, Sales Executive, Microsoft Search Advertising, delivered a key note on ‘The Smile Effect of Technology’. 

She began by saying that technology bashing has already become a phenomenon. Mishra pointed out how mobile phones have become invasive and how robots are going to take a place in our lives, but she said that she believed that the current phenomenon of technological evolution was ‘a delicate dance between technology and humans which will help to unravel solutions.’

She shared a video of how technology can bring happiness in the lives of differently-abled children, where in collaboration with Microsoft, the gaming sector could evolve and become more immersive and inclusive with the creation of disability-friendly Xbox controllers.

During the session, Mishra spoke about the use of Artificial Intelligence (AI) and quoted, Microsoft Chief Executive Officer Satya Nadella, who had stated, ‘We have the responsibility to ensure that these (AI) technologies are empowering everyone. These technologies are creating equitable growth by ensuring that every industry is able to grow and create employment. But we also have a responsibility as a tech industry to build trust in technology.’ further adding to it, Mishra spoke about data leakages. She urged tech giants to take guardianship and the opportunity to build trust.

Explaining the role of AI and one of the big comprehensive programs undertaken by Microsoft, Mishra shed light on the project called AI for Earth. The project essentially talks about how AI could solve problems like biodiversity issues, soil cultivation, water crisis, and agricultural crisis.

She also touched upon Microsoft’s AI for Accessibility program, which harnesses the power of AI to amplify human capability for the more than one billion people around the world with disability.   Mishra left on a humble note saying , ‘Ultimately the question is not only what computers can do. It’s what computers should do.’


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