Starbucks India appoints TBWA\Lintas as Creative Agency of Record

The mandate encompasses advertising and digital communication across brand campaigns, social, digital activations and consumer participation

e4m by e4m Staff
Published: Nov 2, 2026 3:55 PM  | 2 min read
TBWA Lintas Takes Creative Lead for Starbucks India
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  • TBWA\Lintas, a part of Omnicom Advertising India, has secured the integrated creative mandate for Starbucks India after a competitive multi-agency pitch.
  • The agency will oversee Starbucks India's creative and digital communications, including brand campaigns, social media, and digital activations.
  • Mitali Maheshwari from TATA Starbucks emphasized the aim to enhance consumer connections through locally relevant storytelling as the brand continues to grow in India.
  • Russell Barrett from TBWA\Lintas highlighted the goal of fostering deeper engagement with younger consumers and making Starbucks a more integral part of contemporary Indian culture.

TBWA\Lintas, part of Omnicom Advertising India, has been awarded the integrated creative mandate for Starbucks India, following a multi-agency pitch. 

As part of the mandate, the agency will drive the brand’s creative and digital communication, spanning brand campaigns, social media and digital activations, and consumer participation. 

Speaking about the partnership, Mitali Maheshwari, Head of Product and Marketing, TATA Starbucks, said, “Over the past 14 years, Starbucks has played a meaningful role in shaping India’s coffee culture, building on a global legacy that began in 1971. As our consumer base continues to grow, we see an exciting opportunity to deepen that connection through locally relevant, digital and experiential storytelling. With TBWA\Lintas, we look forward to bringing fresh creative thinking that resonates with young consumers, coffee lovers and those discovering coffee for the first time, while continuing to build brand love, one person, one cup and one neighbourhood at a time.”

Commenting on the appointment, Russell Barrett, Chief Creative Experience Officer, TBWA\Lintas, said, “The most exciting brands today don’t just show up in culture. They give people something to do with them. Starbucks already has an extraordinary place in people’s lives. Our opportunity is to take that relationship somewhere new, especially with a generation that doesn’t just consume culture, it creates it. We want to build ideas that travel beyond the cup, spark conversations, invite participation and make Starbucks an even more vibrant part of contemporary India.”

Published On: Nov 2, 2026 3:55 PM