What can India’s beverage brands learn from creator culture?: Raja Chakraborty

Raja Chakraborty, CMO of Continental Coffee, discusses why coffee and beverage brands that have long relied on traditional marketing are now facing a moment of reckoning

e4m by e4m Staff
Published: Oct 29, 2025 12:09 PM  | 4 min read
Raja Chakraborty, Continental Coffee
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India’s beverage landscape is undergoing a profound transformation. What was once defined by roadside chai stalls and traditional coffee houses is now a dynamic market of artisanal cafés, ready-to-drink innovations, and premium home-brewing experiences.

Parallel to this shift, the country’s creator economy has surged, now estimated at over 3.5 to 4.5 million creators, growing at about 22 per cent annually. This explosion of digital storytellers marks a new era of advertising, where influence stems less from glossy campaigns and more from authentic connections.

For coffee and beverage brands that have long relied on conventional marketing playbooks, this signals a moment of reckoning. To stay relevant in an attention economy driven by creators, they must learn from the agility, authenticity, and community-building ethos of creator culture.

Authenticity and relatability over mass messaging

In the creator ecosystem, authenticity is non-negotiable. Studies show that consumers trust creators more than brand marketing messages, particularly when niche and aligned in content and tone. For beverage brands, which often trade on sensory cues and social ritual (think morning coffee, tea breaks, social catch-ups), working with creators who genuinely inhabit those moments offers an advantage. Rather than a top-down “brand says this tastes premium,” a creator-led narrative can show a lived ritual: a mid-town professional sharing her coffee ritual, a regional influencer showcasing a new chai format after her workouts.

These micro-moments resonate more deeply in an era in which premiumisation is anchored in experience and identity. In fact, some reports suggest that in India’s beverage category, the shift from “volume to value” is underway.

Narrative of craft, provenance and elevated experience

The premiumisation thesis in India emphasises more than price; it emphasises story. In beverages, whether it is single-origin beans or craft brews, storytelling around origin, process, and ritual builds meaningful differentiation. Creator culture extends this by handing narrative control to those consumers who follow and feel connected to it.

For example, a coffee brand could partner with a micro-creator whose lens captures the farmer-to-cup journey, weaving in heritage and modern taste. The effect: the brand becomes part of a story the consumer already cares about. With the beverage segment increasingly about lifestyle rather than just refreshment, creators can help brands transition into that territory.

Community, content and commerce

Today, the creator economy has evolved from endorsements to co-creation and community-powered commerce. One report projects that creators in India currently influence over US$350-400 billion in consumer spending, with potential to exceed US$1 trillion by 2030. For beverage brands, this portends a new destination: creators not only promote but curate, experiment, innovate, perhaps limited edition blends, recipe collaborations, or live-streamed brew sessions. Because beverages are inherently experiential and shareable, the content-commerce loop created by creators becomes especially potent.

Moreover, influencer/creator marketing budgets are expanding rapidly: for example, one source notes 25-30 per cent year-on-year growth for creator-led campaigns in India in 2025.

Hyper-local and regional reach with niche creators

While national campaigns still have value, much of India’s future growth lies in Tier II/III cities, vernacular audiences and culturally rooted segments. The creator ecosystem reflects this: regional creators and niche communities are gaining traction and delivering high ROI. For beverage brands, this means rethinking creator selection: beyond metro lifestyle influencers, look to tea-loving creators in smaller towns, local chefs, and coffee aficionados in regional languages. Their content can make a beverage feel culturally relevant rather than imported. In a country where chai culture is deeply local, this approach can foster a stronger affinity.

Measuring and scaling responsibly

With creator partnerships expanding, beverage brands must treat them not as PR add-ons but as strategic investments, with clear KPIs (engagement, conversions, community growth) and authenticity checks. The influencer marketing industry in India estimates that for food & beverage categories, creators command approximately 20 per cent share of influencer investment. With this scale comes the need for transparency, alignment of creator and brand values, and tracking of impact beyond impressions. For beverage brands aspiring to premium stature, aligning with the right creators demands care; after all, in this segment, what consumers pay for is not just quality, but trust.

In sum

For India’s beverage brands, the path forward lies less in shouting louder and more in engaging deeper. Creator culture offers a conduit into ritual, community, story and regional relevance. When leveraged strategically, authentically aligned, content-rich, regionally nuanced, and performance-measured, creator partnerships can elevate a beverage brand from refreshment to experience, from commodity to culture. As the market moves toward premiumisation and the Indian consumer seeks quality, identity and story, creators become not just amplifiers but brand builders.

Published On: Oct 29, 2025 12:09 PM