Keeping pace with technological disruption: Here’s what experts have to say

At a recent Twitter event, constant innovation and rapid change in technology was the subject of a panel discussion moderated by Vikram Chandra, Founder, Editorji

Twitter Panel

There is a lot of debate about what is happening to digital India and the level of disruption that is coming along with it. As technology continues to evolve and as the pace of change continues to get faster, in the next 10 years, we are going to see disruption that will dwarf anything that has happened in the past. 

At a recent event organised by Twitter, this constant innovation and the rapid change of technology was the subject of a panel discussion with Debjani Ghosh, President, Nasscom; Vijaya Gadde, Head of Legal, Twitter; and Apurva Purohit, President, The Jagran Group. The discussion was moderated by Vikram Chandra, Founder, Editorji.

Speaking about the rapid disruption, Debjani Ghosh said, "We are seeing a tremendous transformation across every aspect of society, industry, and governance, and technology is the key driver and key enabler in this transformation.  For the industry, it is an opportunity to reinvent itself.  The biggest challenge in front of us is going to be how to figure out what technology is capable of and how do we leverage what it is capable of."

Vijaya Gadde said, "We are also thinking about further innovation that might disrupt us because we have been around for 12 years.  The pace of technology is moving much faster than we have been able to deal with from a government or services perspective.  When you think about a lot of things that are happening in the world related to privacy and other aspects of digital citizenship, we are almost unequipped to deal with the haste of technology."

Speaking about whether India is capable of dealing with the pace of change of technology, Apurva Purohit said, "I think all of us are too anxious about this pace of change. I think there is a lot of anxiety among all of us and this anxiety is because we are thinking that the whole world is changing. But the world has been changing for millions of years.  We are seeing so much of it because we are plugged into the lives of 7.7 billion people.  When you look closely there is a lot of irrelevant information and words like innovation and disruption are being used too loosely. True disruption happens when change takes place at a mass level."

Adding to it, Ghosh said, "I think the real potential of technology is seen when you start solving problems at the bottom of the pyramid. In that way, you get to understand what technology is capable of delivering.  In India, we have some of the meatiest problems to solve, which is fantastic for us because it drives innovation and creativity."

Talking about how Twitter is looking at this change and what could change mean for the platform, Gadde said, "We want to incentivise good behaviour and healthy behaviour on our platform and this is going to play a big role in the way we will build our products in future."
 

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