'The mindset change we drove is the ROI for ShareTheLoad'
Sharat Verma, CMO of Procter & Gamble, and Josy Paul, Chairman, BBDO India, shared insights on the launch of their latest “Share The Load” campaign, the inspiration behind it and more
Procter & Gamble detergent brand Ariel is back with its long-term advertising campaign #ShareTheLoad. Ariel has been leading the conversation around gender inequality in Indian households through this campaign since 2015.
The eight-year-long marketing campaign has now acquired the status of a movement for social change as it has taken on the deep-rooted patriarchy of Indian society head-on with the question – “Is laundry only a woman’s job?”
On Tuesday, the FMCG giant released the sixth edition of this campaign that portrays “silent separation” of an Indian couple in a thought-provoking way, touching upon gender inequality that the brand has been addressing for long. By asking men whether they are growing together or apart from their partners, Ariel hopes to promote equal distribution of household chores as an essential element for healthier relationships.
exchange4media spoke to two powerful men behind this movement - Sharat Verma, Chief Marketing Officer of P&G, who conceptualised the unique marketing strategy around Ariel, and Josy Paul, Chairman, BBDO India, the creative brain behind the campaigns.
The conversation was to understand how they put together such an impressive campaign year after year and what impact their sustained hard work had led to.
Excerpts:
What is so special about the sixth season of the “Share The Load campaign”?
Verma: As you know, Ariel “Share the load” has been aiming to strike meaningful conversations that can help drive positive change and address the inequality in the division of household chores. This year, like every year, we want to bring out one more reason for men to share the load and share the load equally. This campaign “silent separation” is based on the unequal distribution of chores and the long-term impact it can have on relationships.
Every year we look at multiple data sources to find what insight would best take the conversation forward. We listen to the rich conversation around gender inequality that we already have started ever since this movement began in 2015. We've been having conversations around gender equality in the household. And therefore, our biggest source really is to listen into those conversations.
We try to explore the barriers that still exist before us to be able to make meaningful conversations. We looked at the data from research that we put in every year, and we ran into some startling facts -81 per cent of men said that the unequal distribution of household chores was impacting their relationships, 65% felt they were feeling a bit emotionally distant because of the burden of chores and the fact that this was not being addressed.
Our research with couples reveals that relationships, which are based on equality, trust and respect are healthier and stronger. Over 95% of couples interviewed in our study said that sharing the chores together brought them closer.
This year was about taking the conversation forward. Sometimes we take some relationships for granted. Not participating equally in household chores and inequality in the household can really have an impact on one's relationship. The film this year brings that insight to life. Josy and team have done a beautiful job of bringing that to life. The film ends by asking this question. Are you growing together or growing apart? This sums up what we want to say. We want to urge everyone to see the signs early on and address them.
What was the brief given to you and how challenging was it to execute?
Josy Paul: Brief is normally given when we do a campaign, right? But this is a movement, it's different from a campaign in the sense that Sharat and I and the team have been working together on this for more than eight years. There's no client- agency thing. The brief is already inside us, in our blood.
We just follow one of the important pointers Sharat placed years ago - Can we give one more emotional reason for men to share the load equally? That becomes the starting point for every campaign taking the movement forward.
The process is not in the format of what advertising agencies and clients do. It's a very collective and collaborative process. It starts with everyone sharing his/her observations, anecdotes, personal experiences, articles, and real-life stories. It's an emotional exchange program. We talk about this in a very deep way, which you don't normally see when we work on lots of other things. And all of this so that we can address the unequal distribution of household chores.
By understanding this from a cultural and contextual length, we get deeper into the subject to get a sense of what is really happening today. We even talk to experts, marriage counsellors and behavioural scientists. Then we arrive at two or three hypothesis and pick the most relevant one. Here the gut comes into play. The process of making this ad is very immersive and exploratory.
Why is it important for P&G to run this campaign for so long?
Sharat Verma: We're one of the largest advertisers in the world. We want to use our voice for good. But we know that there's massive clutter. Consumers are subject to more than 5,000 different ads or messages every day and we believe that the best way to break that clutter is to step up and also use our voice as a force to have conversations on the world stage that can bring about change that the consumers want to see.
People today want to know what their brand stands for. So, what are the values behind the brand? As many as 80% of consumers in our survey said that they would like to be more loyal to purpose-driven brands, 64% of them said they would avoid brands based on their stand on social issues.
Consumers today have a strong point of view and expect their brands to have a stand on issues. Nine out of 10 consumers feel better about a brand that supports social causes. So, while we have the best products that money can buy, we provide great value-all with the benefits that consumers look for. We know the purpose of communication and our purpose of gender equality. The division of household chores helps us connect with consumers on shared values and beliefs.
Have you seen any significant change in the mindset of society since you launched the ‘share the load’ campaign in 2015?
Sharat Verma: When we started, 79% of married men in our survey said that laundry was only a woman's job. That number sequentially has come down. It was down to 52% in 2019 and then went down to the 40s and now it's 26%. So, there's a massive mindset change that's happened over the years, but there's so much work to be done. Creating social and cultural change takes time. You can't change your purpose every year and try to achieve it. You can't achieve anything without time and consistency. These key ingredients have helped us deliver the change that consumers want to see.
Your marketing strategy focuses around this campaign. What has been your ROI on this campaign?
Sharat Verma: The return on investment for this movement is the mindset change you have been able to drive. I told you about 79% going on to 26%, this is our ROI. We have been successful in using our marketing acumen to drive the change that consumers want to see.
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Jim Sarbh ‘breaks through’ societal judgment in a bold campaign by Infinix India
The campaign is about empowering individuals to defy convention and unlock their true and unique potential
By e4m Staff | Sep 21, 2023 2:58 PM | 2 min read
Infinix, a new age technology brand, has launched a brand film titled ‘#BreakThrough’. In a society bound by judgments and stereotypes, Infinix has taken a daring stance by showcasing the spirit of those who fearlessly defy the status quo. The film showcases characters often considered as societal outcasts, such as homeless individuals and sex workers, to highlight the need for inclusivity.
Breaking away from conventional norms, Infinix introduces a refreshing concept in the film. Instead of relying on traditional celebrity endorsements, the brand opts for a creative approach by featuring Jim Sarbh in a captivating cameo role. Jim becomes the eyes of society, portraying a range of shocking and never-seen-before looks, sparking intrigue and manifesting engagement from audiences in the form of the viral social media sensation 'Spot Jim’.
The core message of ‘#BreakThrough’ revolves around Infinix India's unwavering commitment to surpass industry standards and deliver breakthrough products that provide meaningful solutions to consumers' lives. By championing inclusivity and celebrating individuals who defy societal molds, Infinix reinforces its dedication to creating a world that embraces diversity and encourages innovation.
“As a new-age tech brand, Infinix India believes in pushing boundaries, challenging norms, and driving innovation. We are committed to redefining what is possible in the tech ecosystem through our ever expanding categories and unique propositions.
'Break Through,' resonates and mirrors the journey that Infinix has undertaken by defying convention and bringing meaningful solutions to people’s lives. Through this film, we want individuals to believe in the power of their potential and the importance of embracing differences,” said Anish Kapoor, CEO, Infinix. “We chose to tell this story along with the extremely talented Jim Sarbh, who rightly embodies the brand's spirit.”
Jim Sarbh said, “Referring to a quote by Carl Jung ‘Thinking is difficult, that’s why most people judge.’ I am glad brands like Infinix are spreading the message of acceptance, understanding and community building.”
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Vermillion Communications gets Aparna Enterprises Limited and Nexon Paints accounts
The agency will provide creative support, branding, strategy, and digital marketing support to the brands
By e4m Staff | Sep 21, 2023 1:05 PM | 1 min read
Vermillion Communications Pvt. Ltd., Chennai, is proud to announce its significant and remarkable presence in the vibrant state of Telangana. The Southern HQ of Vermillion Communications has recently secured major accounts in the region, solidifying its position as a leading communications and marketing agency in South India.
The agency has secured two substantial accounts based in Telangana during the second quarter. Aparna Enterprises Limited and Nexon Paints, both headquartered in Hyderabad, have chosen Vermillion Communications Chennai as their appointed agency for creative support, branding, strategy, and digital marketing.
Formerly known as Saicoat Paints, Nexon Paints has been a trusted name manufacturing high-quality, environmentally friendly decorative paints for over a decade. The brand is swiftly emerging as a leading manufacturer, offering excellent value for money and an extensive range of paints for both exteriors and interiors. Nexon Paints has gained substantial traction among consumers in South India and is on a mission to establish itself as a national brand. Vermillion Communications is excited to be a part of Nexon Paints’ journey, contributing to its growth through creative strategy and branding. We are confident that Nexon Paints will become one of the most preferred paint brands in the country. Our goal is to create a powerful presence of the brand in the market and ensure its success.
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Anil Kapoor decodes ‘the science of peaceful sleep’ in The Sleep Company campaign
The campaign talks about The Sleep Company's patented SmartGRID technology
By e4m Staff | Sep 21, 2023 12:55 PM | 2 min read
The Sleep Company has unveiled its latest campaign featuring brand ambassador Anil Kapoor.
The #ScienceOfPeacefulSleep campaign sees Kapoor endorsing the company’s patented SmartGRID technology mattresses which combines cutting-edge science and technology to enhance sleep quality.
The campaign talks about The Sleep Company's patented SmartGRID technology.
Anil Kapoor, actor and brand ambassador, The Sleep Company, said, “Sleeping peacefully has always been a top priority for me to maintain overall health and wellbeing. It gives me immense pleasure to be a part of The Sleep Company family for three consecutive years now. It's not just about promoting a brand; it's about enhancing the quality of people's lives through peaceful sleep. The Sleep Company’s SmartGRID technology truly redefines the way we sleep, and I'm excited to continue spreading the word about the importance of a peaceful sleeping experience with this exceptional brand."
Commenting on the new campaign, Priyanka Salot, Founder, The Sleep Company said, "While countless sleep tips and tricks are being made popular every day, one of the fundamental root causes of poor sleep often goes unaddressed – the absence of a scientifically-proven, high-quality mattress. Our mission is to continually enhance the quality of life for our customers through our patented SmartGRID products. Mr. Anil Kapoor's charismatic and energetic persona brings to life the essence of this campaign – educating consumers about how our products epitomise the science of peaceful sleep, enhancing overall sleep quality, and ultimately enriching lives."
Ripal Chopda, Chief Marketing Officer, The Sleep Company, also shared his insights on the campaign, stating, "Our campaign is a testament to our commitment to revolutionising the way people perceive and achieve quality sleep. With Mr. Anil Kapoor, we have successfully conveyed the message that science is the ultimate key to peaceful sleep. This campaign reinforces our dedication to offering innovative sleep solutions, backed by rigorous scientific research, to enhance the well-being of our customers."
The campaign has been conceptualised by The Sleep Company in collaboration with World Without Walls.
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Zoo Media Network wins Goldmedal Electricals' digital marketing mandate
While full-funnel creative and media services will be managed by FoxyMoron, Pollen will be responsible for curating influencer campaigns for the brand
By e4m Staff | Sep 21, 2023 12:47 PM | 2 min read
Zoo Media Network has won the mandate for Goldmedal Electricals Pvt Ltd. The network won the mandate following a multi-agency pitch.
The mandate for digital marketing includes full-funnel creative and media services, which will be managed by Zoo Media Network’s flagship agency, FoxyMoron. Meanwhile, Pollen, the leading influencer marketing agency under the network, will be responsible for curating robust influencer campaigns for the brand, all managed from Zoo Media Network’s Mumbai headquarters.
Kishan Jain, Director of Goldmedal Electricals, expressed his enthusiasm about this partnership, saying, "As a company engaged in the business of making amazing wiring and electrical devices, we wanted to partner with the best to showcase our philosophy and product innovations in the digital space. With its depth of services, technical expertise, and track record of handling some of the best brands in the business, Zoo Media was an obvious choice. We are excited about this association and look forward to creating some iconic communication ideas together that will lead to a stronger, more meaningful connection with our end consumers."
Commenting on the win Vivek Das, CEO of FoxyMoron [Zoo Media], said, “At Zoo Media, we are always excited to partner with brands that are on a journey of evolution towards a digital-centric model. Goldmedal Electricals has a fantastic product portfolio with a high technology quotient, and we will be partnering with them to elevate the brand's recognition & association with customers across the spectrum towards a purposeful & more profitable relationship.
We believe magic happens at the confluence of content, media, data and technology. To achieve this, FoxyMoron will lead the engagement, driving overall digital strategy, creativity and media in collaboration with Pollen on influencer marketing. We look forward to bringing the power of the Zoo Media network to Goldmedal Electricals.”
Pratik Gupta, Co-Founder of Zoo Media, shared, “Indian-owned businesses always inspire us at Zoo Media. Our recent discussions with the Directors and the marketing team at Goldmedal Electricals have reinforced my belief that these businesses are well-equipped not just to compete but thrive in the highly competitive market.
I'm excited about using Zoo Media's strengths to help Goldmedal Electricals achieve its business goals through effective, measurable marketing.”
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Finolex Pipes takes the quirky path to demonstrate reliability of CPVC, SWR pipes
The campaign has been executed in collaboration with Schbang Motion Pictures
By e4m Staff | Sep 21, 2023 12:16 PM | 2 min read
Finolex Pipes is bringing a wave of humour and insight to the fore with their latest ad film campaign. The brand has launched two captivating and humorous ad films that spotlight the exceptional functionality of their CPVC and SWR pipes in an entertaining narrative.
In collaboration with Schbang Motion Pictures, the ad films feature the iconic trio of plumbers engaging in lively conversations about the unique characteristics of each pipe.
The aim is to not only educate but also entertain the audience, building a strong consumer connection through humour and relatable scenarios.
The taglines for the films capture the very essence of Finolex Industries' commitment to providing dependable solutions. For Finolex CPVC Pipes, the tagline 'Thanda-Garam sahega, paani behta rahega' reflects the enduring quality of withstanding both hot and cold water applications, even under high pressures and ensuring a seamless flow.
Similarly, for Finolex SWR Pipeline, the tagline 'Easy to fit hain, har mausam mein hit hai' emphasizes the pipe's ease of installation and reliability, making it a hit choice for every season.
Ashok Jaiswar, Vice-President, Head of Marketing and Communications at Finolex Industries, shared his thoughts, stating. “After receiving a positive response from our valued customers and pertinent stakeholders for our campaign 'Peedhiyan Badlengi, Pipe Nahi,' we are delighted to announce the forthcoming sequels. These new campaigns are not just about showcasing our products but it’s about celebrating the trust our customers have placed in us. Our unwavering commitment remains in delivering top-quality solutions that stand the test of time. These ad films embody our core ideology of trust, innovation, and reliability."
He added, "Humor is a universal language, and through these entertaining ad films, we aim to connect with our consumers in a light-hearted and relatable way. The characters, coupled with the witty taglines, highlight the durability and functionality of our pipes, making it easier for consumers to connect with our brand."
Harshit Karnatak, Group Creative Manager at Schbang, also expressed his excitement, stating, "Our partnership with Finolex for this endeavor was a thrilling chance to spotlight innovation and dependability in the plumbing domain. Through the cinematic lens, we infused vitality into Finolex's 'Peedhiyan Badlengi, Pipe Nahi' campaign, placing its fundamental principles and the long-lasting trust it fosters under the spotlight."
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Moj's new brand film talks about joy of authenticity
The film is titled #MojPeHiMojHai
By e4m Staff | Sep 20, 2023 7:07 PM | 2 min read
Moj, a short video platform, has unveiled a new brand film that positions the platform as the ultimate destination for authentic content that celebrates joyful moments of one’s everyday life.
“With Moj, users can express their true selves, share their unique perspectives, and showcase what brings them the most happiness,” stated a press release. The brand film is titled #MojPeHiMojHai.
The film unfolds the journey of a young woman who feels a rush of energy as she scrolls through the Moj App. The narrative guides us through a sequence of enjoyable and cheerful scenarios, immersing the young woman in the diverse content available on Moj. Whether it's a spirited dance video, a serene beach getaway, the thrill of playing street cricket, or the excitement of trying out a new recipe, the app immerses her in relatable content that elicits feelings of joy and exhilaration.
Announcing the launch of the brand film, Mousumi Mishra, Head of Consumer Marketing for ShareChat & Moj, said, “Seeking relief from the ‘flex culture’ and endless scrolling of perfectly curated content, our young consumers today are looking for authentic content that reflects their world. Moj has been the platform of choice for India’s youth serving them a variety of content which is relatable to their distinct personalities and is served to them as per what their individual idea of a joyful moment is. Everyone can find their unique idea of happiness reflected on Moj, across content of different genres – dance, music, comedy, cooking, films, astrology - and it is this emotion that is perfectly reflected in the film.”
The brand film, produced by Schbang, has been launched in four languages, namely Hindi, Tamil, Telugu, and Kannada.
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Lost in translation? The curious case of agencies and ASCI guidelines
The sheer number of ad violations begs the question of whether agencies are having trouble interpreting the advertising body's guidelines
By Tanzila Shaikh | Sep 21, 2023 7:50 AM | 6 min read
With the creator economy poised to grow into a Rs 2,200 crore strong industry in the next two years (as per GroupM), the space has become the cynosure of all eyes. But with growth also comes reports of violations and frauds.
To curb such flagrant practices, the Advertising Standard Council of India (ASCI) along with government bodies is making a concerted effort by enforcing guidelines for self-regulation.
Yet, in its Annual Complaints Report 2022-2023, ASCI revealed some unsettling information regarding influencer infractions after reviewing 7,928 ads. Instances of violations of influencers reached an all-time high of 26% with 2,039 complaints during the time period. The most common influencer-related breaches were found in the personal care, food & beverage, and fashion and lifestyle categories.
Given the number of violations, it begs the question of whether much is getting lost in translation despite ASCI’s guidelines. Is there a communication gap that’s leading to these infractions?
A rejection of guidelines?
Viren Sean Noronha, Co-Founder, of The New Thing says, “A running joke is that ASCI is the Voldemort of marketing. But it's not a communication gap; it's a rejection of guidelines at the core. It’s because they disrupt the user experience on social. This is a valid concern, as guidelines must integrate seamlessly with the channel and maintain a positive user experience.
Noronha argues that the current shape and form of ASCI guidelines make paid partnerships “stand out like a sore thumb.”
“If branded content doesn’t blend seamlessly with your organic feed, it’ll fall into the same blind spots that performance marketing assets do,” he points out.
Noronha also notes that the real gap is the compulsion to use over tags and callouts of paid promotions, despite platforms offering native ways to declare promos. “Channels are constantly evolving. Why shouldn’t a guideline about them evolve along with them?”
“We would be happy to work with the regulatory bodies on enforcing the rules,” says Viraj Sheth, Co-Founder & CEO at Monk Entertainment (Monk-E), who asserts that the onus of enforcing rules and regulations rests with all parties involved.
He adds a caveat: “The communication also needs to be more regular in nature if these are to be followed thoroughly like is the case with rules and regulations in any and all industries."
Dhruv Sheth, CEO- Keeda Media and Partner - Kulfi Collective and Ex-OML, believes that some violations in the beginning are unavoidable in any case. “I think any new law that is applied will have a series of violations in the beginning due to lack of information and lack of knowledge of due process. I don’t think there is malice from any party to violate the rules. In my view, the crucial metric to monitor is the recurrence of rule violations, and efforts should be focused on establishing guidelines to rectify that.”
According to Preety Singh, Co-Founder and Managing Director of Boomlet Group, the sector is in a developmental stage and even the guidelines that have been introduced are relatively new. “Certainly, there is a pressing need for improved communication of these rules and guidelines. All influencer marketing agencies and influencers should work together to generate awareness for adhering to these guidelines. The most effective way to mitigate violations is through comprehensive awareness and education efforts”, she added.
Since the guidelines differ according to the sectors, some communication gap is bound to happen, according to Shivam Agarwal, Co-founder, Kromium. “Yes there is a communication gap. Guidelines differ sector-wise but agencies have clients across sectors.”
Together for the greater good
To bring some semblance of order in this chaotic ecosystem, ASCI and the government should adopt a collaborative approach, say experts. The unanimous thought is that it’s easy to point out mistakes but what actually helps prevent these mistakes is collaboration and helping each other towards a greater goal.
Dhruv Sheth says, “The most effective approach in engaging with brands and influencers is to communicate on their own terms. There hasn't been a designated figure to correctly illustrate the guidelines and demonstrate their practical application in everyday business. That would be the most helpful - to talk to brands and influencers in a format that makes it easier for them to understand and thus comply.”
In a similar vein, Viraj Sheth also recommends a collaborative approach. “I would suggest they work seamlessly with brands and the decision makers in these companies to ensure better implementation of these regulations. If there is more advocacy amongst these stakeholders and more interactions with the ASCI team, they will open up to these regulations more and ensure that they are enforced in all of their future campaigns.”
He also notes that while the rules are not being completely followed by everyone in the industry, there is still quite a big uptick in terms of implementation of ASCI regulations.
“As an existing player in this ecosystem, I am happy to chime in whatever capacity possible to assist the ASCI team to spread more awareness on this,” he states.
Singh recommends that the government initiate campaigns that would serve as benchmarks for the influencer marketing ecosystem. “Such campaigns could greatly assist influencers, brands, and agencies in establishing clear parameters within which they can create innovative campaigns that align with the guidelines. As of now, raising awareness and setting benchmarks are crucial,” she avers.
“What could also help is a single cohesive document stating laws for different industries,” adds Agarwal.
Rules for thee, but not for me?
An industry insider, on the condition of anonymity, said that errant agencies also deserve a rap on the knuckles like brands and influencers do: “I believe even the agencies handling them should be questioned. ASCI needs to hold them accountable.”
The insider contends that creators or celebs may be unaware of the guidelines, unlike the agencies. They are responsible for guiding their clients, hence, the lion’s share of the blame for violation should be borne by the agencies. “I believe that it is these agencies don’t take the rules seriously because they are not held accountable at all. Either way, they get their business irrespective of the guidelines.”
While advertisers and influencers bear the brunt of the violations, do the agencies who execute the campaigns and whose duty it is to adhere to the rules escape unscathed?
Manisha Kapoor, CEO and Secretary General of ASCI says, “Agencies work on briefs created by clients who give the final approval. Of course, they need to be responsible and under the law; agencies are also held accountable.” She also states that the laws for agencies are outlined in the Consumer Protection Act 2019.
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