Swiggy and Zomato have raised prices again in India. Sources tell e4m such hikes often come without formal communication, seen as business strategy rather than consumer-facing decisions

Pooja Yadav Mar 26, 2026 9:32 AM

After years of subsidised pricing and heavy discounts aimed at building user habits, platforms seem to now be focusing on improving margins and moving toward profitability

Vaishnavi Deshpande Mar 25, 2026 2:18 PM

The observation prompted a wide range of responses from users, many of whom shared personal anecdotes and explanations for the shift

Vaishnavi Deshpande Jan 16, 2026 8:12 PM

Conceptualised in-house, #WhatTheFalooda intends to create empathy for customer care executives who are on the receiving end of complaints

exchange4media Staff Jan 18, 2020 7:33 AM