customer-experience-strategy
Yesudas S Pillai Brands Risk Losing Touch with Customers in the Age of Automation?blur=25

Guest Column: Yesudas S Pillai, Entrepreneur, Investor, Marathoner and a Curious observer, shares his take on why a brand chooses to change the logo and messaging

Yesudas S Pillai 1 hour ago

Anupam Arora Exits Bharti Airtel After Two Decades of Leadership?blur=25

During his tenure at Airtel, Arora held several leadership roles and was responsible for driving business growth across the Upper North region

e4m Desk Aug 3, 2026 1:51 PM

Suchita Salwan joins Airtel as Chief Customer Officer?blur=25

Suchita Salwan has previously worked with Nykaa, BBCW Channels and Wizcraft International Entertainment

e4m Staff Dec 2, 2025 3:05 PM