Zepto enters e-pharmacy space by launching Zepto Pharmacy

The offering represents the company's first significant foray outside of its primary food delivery business

by e4m Staff
Published: Aug 8, 2025 1:08 PM | 2 min read

With the launch of Zepto Pharmacy, a service promising to deliver essential medications in under ten minutes, quick commerce giant Zepto has officially entered the e-pharmacy market. The service is currently available in select areas of Hyderabad, Bengaluru, Delhi-NCR, and Mumbai, marking the company’s first major expansion beyond its core grocery delivery business.

Zepto’s Co-Founder and CEO, Aadit Palicha, described the launch as the result of extensive behind-the-scenes work. “Over the past 12 months, the team has worked tirelessly to perfect the customer experience, supply chain, and compliance at a small scale,” he stated. “Our objective is to keep operational standards extremely high and not scale too rapidly given the complexity of this category.”

The e-pharmacy sector presents unique challenges, such as managing temperature-sensitive medications, making sure prescriptions are verified, and rigorous regulatory compliance. Palicha emphasized that Zepto's guiding philosophy in this vertical will be quality of operations rather than pace of expansion.

He added, “If we execute well, we believe this service can seriously improve the lives of millions of customers across the country and help make important medicines easier to access when we need them the most.”

With this move, Zepto joins a growing number of companies leveraging hyperlocal delivery infrastructure to enhance healthcare accessibility in India, indicating that the fast commerce revolution is now reaching beyond groceries to include essential services.