IPRCCC 2018: Panel discussion: Blurring lines between communication and marketing strategy

The panel discussion revolved particularly on every business or corporate wanting to identify their communication channel as building blocks for their marketing and communication strategy

IPRCCC 2018

At the ninth edition of India Public Relations and Corporate Communications Conference 2018 (IPRCCC) saw a panel discussion themed ‘Blurring lines between communication and marketing strategy. How to draw the distinction between the two?’

Watch the video here, and scroll down to read the discussion:

The panel was graced by Anamika Sirohi, Vice President & Head of Marketing Hindware; Archana Jain, Founder, PR Pundit; Shobha Vasudevan, Head - Corporate Communications and PR at Dell; Neelima Burra, Country Marketing Director, HP; Aditya Tandon, Marketing Head, News 18 and was chaired by Nandini Chatterjee, Executive Director and Chief Communications Officer at PWC India. 

The panel discussion revolved particularly on every business or corporate wanting to identify their communication channel as building blocks for their marketing and communication strategy. Marketing and communication works in parallel, however the lines are blurring considering the shift towards digital media communication from traditional media communication. In certain case marketing take precedence, in certain case PR take precedence.  How to define the blurring lines especially when marketing companies offer PR as part and parcel of their strategy and PR companies marketing as part of their services. Finding the right channel is a key. 

The discussion started with the opening thoughts by Chatterjee of PWC India, “Communication is important and is radically changing and the marketers are always finding the right way to communicate, to connect and gage with the audience so that they can meet the business objectives, to increase brand awareness or to get leads.” 

Further to this, all panellists agreed that communication and marketing are integrated and thus they evolved the topic to PR & Marketing. Jain of PR Pundit, believed that the best practices are born out of integrated marketing. In the old days there was so much to there was so much more on opportunities to chase and then came the whole digital space. The brand has to have a natural fit in the platform that the PR agency tries to weave the story and hence it has authenticity at the heart of it. If it is effortlessly fitting in the platform the marketers will say a yes, but because it is becoming forceful thus the lines are blurring. 

Speaking of increase in investment in branded content, Vasudevan of Dell said, “It is beginning. Authenticity is definitely the keyword here.”  

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