Building trust in Agentic world: Visa India’s Rishi Chhabra to speak at Pitch BFSI Summit

The fourth edition of the Pitch BFSI Summit, scheduled for September 23 in Mumbai, will bring together senior leaders and experts from the banking, financial services and insurance sector. As the industry navigates rapid changes in technology and consumer behaviour, the summit will focus on the evolving role of trust, security and innovation in the BFSI ecosystem.

One of the key highlights of the summit is a keynote address by Rishi Chhabra, Country Manager, India, Visa on the topic ‘The New Trust Layer: Building secure payments for an Agentic world’. His session will explore how the rise of artificial intelligence and agentic technologies is changing the way consumers and businesses interact with digital payments.

As AI agents become more capable of making decisions and carrying out tasks on behalf of users, ensuring secure and trusted transactions will become increasingly important. Chhabra will look at how payment systems can evolve to maintain security, authentication and consumer confidence in an environment where transactions may increasingly be initiated by intelligent agents.

From Trust to AI: BFSI leaders to decode latest trends & strategies at Pitch BFSI Summit.

Chhabra’s keynote is also set to examine the changing meaning of trust in the digital payments ecosystem. From stronger security frameworks to seamless authentication and responsible use of AI, the session is expected to highlight the need for technology and trust to develop together as India moves towards a more connected and agent-driven financial ecosystem.

From understanding the new rules of customer engagement to exploring AI governance and the future of financial advertising, the summit will bring together diverse perspectives from across the industry. With impressive keynotes and thought-provoking panels, the summit will examine what AI-native banking really means, why the SIP and insurance economy remains an under-marketed story, how brands can hold relevance when attention is fragmented and what it will take for India to earn a globally trusted name in financial services.