Govt's fake news order an attempt to suppress us, say journalists
They also expressed anger at the PCI, NBA and Editors Guild of India for “not being quick” in condemning the government’s move.
On April 2, 2018, the Ministry of Information and Broadcasting issued a press release, issuing guidelines and giving out powers to the Press Council of India (PCI) and News Broadcasters’ Association (NBA) to suspend accreditation of journalists found involved in creating or spreading fake news. The move led to a widespread outrage in the media fraternity, which lashed out at the government for trying to suppress voices critical of it in the name of fake news.
Such was the media outrage over the issue, that journalists not only criticized the government, but also expressed anger at the PCI, NBA and Editors Guild of India for “not being quick” in condemning the government’s move. Following the severe criticism, the three bodies finally released their statements.
While the Editors Guild of India strongly condemned the “arbitrary” manner contemplated by I&B Ministry to penalize journalists, NBA welcomed both the Prime Minister’s Office’s decision to withdraw the press release and the ministry’s decision to let NBA and PCI “decide all issues relating to fake news”.
Senior journalist Rajdeep Sardesai, while speaking at the Press Club of India, warned the media fraternity and said that this was only an attempt by the government “to test the waters.”
“If you look what the circular was, it was purely mala fide, both in law and content,” Sardesai said, adding that it was a poorly drafted circular as neither the PCI (which is formed by an act of the Parliament), nor NBA (which is a voluntary body), were authorized to suspend accreditation of journalists.
Ravish Kumar of NDTV, while asking the government about the actions it plans to take against the ministers who spread fake news, said, “In the name of fake news, the government is trying to suppress media personnel.”
Kumar said that this will ultimately be people’s loss and urged journalists to inform people about how much effort the government is putting in to keep them uninformed.
Similarly, Vinod Sharma, Hindustan Times, while re-introducing journalists to an “old truth”, said, “There is a lot of pressure on media houses through other routes which determine editorial policy, let us not lose sight of that.”
While questioning the independence and neutrality of PCI, The Editors Guild said that its “nominees to the Council were disallowed on technical grounds.”
“Also, the recent reconstitution of the Central Press Accreditation Committee has raised questions over the non-transparent processes being followed by the I&B Ministry as the Guild’s application was ignored,” it further said.
The menace of fake news
Although, there is no proper definition of ‘fake news’ yet, the Press Council of India Chairman Justice Chandramauli Kumar Prasad, in a statement yesterday, defined it as “news, story, information, data and reports which is or are wholly or partly false.”
However, bringing attention to the complexity of the term ‘fake news’, a senior journalist raised doubts and asked, “would quoting wrong data given out by Prime Minister and other ministers be considered as fake news?”
Last year, while interacting with exchange4media, Pratik Sinha, co-founder of Alt News, a fact-checking website, had said, “In total, there are eight people handling the fake news issue in a country with 1.3 billion people.”
The situation has not changed much since Sinha said this. Even now, the mainstream media, which is itself a victim of fake news, has not taken any major steps to crackdown on it.
Most of the fake news is circulated via social media platforms such as Facebook, Whatsapp and Twitter. The platforms, especially in India, own no responsibility of the content being shared on them.
Vineet Jain, MD, Times Group, in a Twitter post said, “Fake news is news that's been created with CONSCIOUS knowledge that it's not true. It is unacceptable. It's a menace on social media. It is diff from inaccurate reporting, which can be corrected (with apologies if it hurts someone).Editors Guild, NBA should define fake news”
Jamie Angus, Director of the BBC World Service Group, had told exchange4media during an interaction, “Fake news has existed for centuries, but it is only with the rise of news in the digital world that it has been able to reach so many people and bring about a general distrust of facts, whoever is reporting them,”
What’s the cure?
Media experts not only struggle to find a proper definition of the term ‘fake news’, but they also do not have a concrete plan to fight the growing menace.
“You cannot fight fake news unless you know how it is generated, how it is disseminated, how it is distributed and what roles digital platforms like Facebook, Whatsapp and other social media channels play in it,” said Rajesh Mahapatra, Hindustan Times.
Creating and sharing fake content, including text, images and videos, is now easier than ever with there being possibly no way to stop its generation.
“So I would say that the task is not so much to stop generation of fake news, but to restore people’s trust in proven facts,” Angus had said.
However, from his own experience of fulltime fact-checking, Sinha said, “Fact-checking has to be an inherent part of journalism.”
In its efforts to curb fake news, Malaysia recently passed a bill allowing for up to six years in prison for publishing or circulating misleading information. The senate is yet to pass it.
Germany has also passed a law that holds social networks responsible with fines of up to 50 million euros ($60 million) if they do not remove bogus reports and hateful posts promptly.
According to media reports, even Reporters Without Borders (RSF) has launched The Journalism Trust Initiative to certify outlets and news sources so that search engines and social media platforms would give preferential treatment in their algorithms to media outlets that met the standards.
Based in Hong Kong, McKeehan will lead the Asia-Pacific team
CNN Digital has appointed Brett McKeehan as Director, CNN Digital Asia.
Based in Hong Kong, McKeehan will lead the Asia-Pacific team and have editorial responsibility for content coming from teams across the region for CNN Digital’s global audience.
McKeehan will work closely with CNN’s digital teams in London, Abu Dhabi, New York and Atlanta. McKeehan will build on and strengthen the robust and impactful journalism already produced by the Hong Kong bureau. He will lead an audience and data-centric approach to editorial strategy and maintain CNN’s Digital reputation as the world’s most trusted news source.
Before joining CNN, McKeehan worked at South China Morning Post as the Online Editor where he greatly expanded the team and substantially increased the reach of SCMP both in its home market and abroad. He also led the design, build and rollout of multi-platform editorial CMS for content production.
Before that, he was with NewsCorp in Australia after a stint with The Sun newspaper in the UK.
Speaking on the appointment, Inga Thordar, Executive Editor of CNN Digital, International said, “Brett’s editorial experience, understanding of the region and dedication to putting the audience at the core of everything we do, positions him for great success leading our Asia-Pacific region. His multi-platform skills perfectly complement the approach we are taking at CNN Digital internationally, and we are thrilled to have him join our team.”
McKeehan begins his new role effective immediately.
exchange4media Group Service
CEO and Founder, Virendra Gupta talks about competition, local language content, using AI and ML and taking on Google and Facebook
Homegrown news aggregator Dailyhunt could soon become the content platform that will challenge the duopoly of Facebook and Google in India.
At the moment, 157 million people, or 30 per cent of India’s internet population, use Dailyhunt on a monthly basis. The company’s aim is to grow this number to 250 million by June 2019. It is when the platform reaches this 250 million mark that it will truly give the tech giants a “run for their money” said Virendra Gupta, Founder - CEO of Dailyhunt.
He was awarded the exchange4media Influencer of the Year award on Friday for his pioneering efforts to build a local language content platform. Even before Google and other digital platforms began focussing on vernacular as the key driver of the internet in India, Dailyhunt had identified a need-gap and began work to create a robust platform for Bharat and made in India.
Gupta says Dailyhunt has heavily invested in adtech to build a platform that benefits advertisers and even helps small businesses advertise online through a self-serve option.
Aggregating content from 1,500 news publishers and 20,000 stringers, Dailyhunt uploads as many as 100,000 new articles everyday. These articles pass through a strong recommendation engine that serves the right kind of content to those who are looking for it on the platform.
Gupta spoke to exchange4media detailing the inner workings of Dailyhunt and how he and his team are cracking the vernacular audiences, building a strong recommendation engine and more.
Watch the video here or read the edited excerpts below:
What was your vision for Dailyhunt when you launched the company and how has that vision evolved over the years?
The core vision of Dailyhunt has remained the same throughout the life of the company. When we started the core vision was to bridge the digital divide in Bharat. So our first offering was to give local language news to people on the mobile phone.
As you know, India is primarily a local language market. So our main aim was to bring local language news content online and help people who come online for the first time on mobile. Over time as the market has evolved, so have we. We have a broader vision and mission now to become the local language platform which empowers a billion Indians to discover consume and socialise content that enriches, informs and entertains them.
You say that the mission now to become a local language platform that empowers a billion Indians. What are the steps you have been taking to reach this billion Indians residing in Bharat?
In 2012, no mobile phone could support a local language font; it could only support English. At that point of time we invented a platform which could render a local language font on a mobile phone. Now over a period of time that has become a core proposition of a handset manufacturer and the mobile operating system.
Now we have built on the local language offering. We have got content from 1,500 publishers, 20,000 stringers on the platform. We have a strong Artificial Intelligence and Machine Learning Stack that helps diverse people find content of their choice. We have an app that serves auto-play videos in the language of the people. We also have partnerships with publishers who do not have online content; we bring their offline local language content online.
The entire digital industry is excited about the opportunities of Vernacular languages. How are you harnessing the power of vernacular languages?
Exactly, local language and vernacular are the new sexy words after the launch of Jio. We have a lot of local language users coming online thanks to Jio. We are the only app offering a unique feed experience of local language content - be it news, entertainment, lifestyle, cricket, or health.
Nobody has the width and breadth of local language content like we have with 1,500 verified publishers and 20,000 stringers. We take the responsibility to provide people with verified news and not propagate fake news.
Thirdly, we are offering a unique opportunity for new content creators who want to create local language content to come on our platform and distribute and monetise their content.
In addition, we are offering advertisers a platform to reach 150 million monthly active regional users. There are few of the things we have done to make sure we are harnessing this market in a big way.
Video is another V aside from Vernacular that is exciting digital players. By 2020, 500 million users are expected to be consuming video content online. How is Dailyhunt leveraging video content?
The last 18 months saw a huge surge in video consumption where people have stopped bothering about the bandwidth they consume. Our platform is in fact becoming more and more video centric. We have introduced video auto-play and due to that our video consumption has gone up by 4X.
We are soon launching a unique experience of non-linear TV on our platform. It is going to be a first-of-its-kind in the world which will offer hyperlocal experience in their language personalised in the genre they want.
Our core belief is that video is going to be the next big driver of consumption and usage on our platform.
The duopoly of Facebook and Google attract as much as 80% of the digital ad spend leaving very little for platforms like DailyHunt. How do you battle this duopoly?
Our whole team is proud to build a product that is made in India and made for India. We love this David vs Goliath metaphor! We are addressing this on multiple levels.
First, we are investing heavily in technology. We have a strong ML and AI engine that personalises content and ads. We are have adtech of our own, including auction, bidding and personalisation. We have invested upfront in technology so that we can offer advertisers the same amount of CTRs and flowthrough rates which Google and Facebook can offer. We are also opening our platform to small business with a self-serve option using with a small travel operator in Kochi can target people on a Pincode basis.
If you go into the history of Google and Facebook you will see that their ad dollars shot up when their reach went beyond 200 million users. Today Dailyhunt is at 157 million MAUs, we will be about 250 million users by June 2019. As soon as we hit that mark, our ad monetisation will go to a different scale. Because then we become an intrinsic part of every media planner’s strategy.
We have a unique regional audience which nobody has. This audience on a daily basis spends about 27 minutes on average on our platform. Finally, content on our platform is brand safe. All our OGC and User-Generated-Content is verified.
These are all the ways in which we are building our whole advertising business and giving Google and Facebook a run for their money.
In what ways do you use AI and ML at Dailyhunt for personalisation and recommendations?
The word personalisation has been bastardized by everyone in the industry. But let me tell you, personalisation is very hard to build. Personalisation is a very serious science and engineering problem and I would say we are one of the best companies in India who are invested into a personalisation experience for feed in local languages.
Let me give you a sneak preview into what our personalisation engine does. We process in real-time 100,000 articles everyday. The machine is parsing all those articles in real-time into several categories by figuring out what the content is and matches that content to a user’s preference.
We personalise content based on a content graph. We categorise every article based on 10,000 different features and personalise those features with the consumption pattern of the user in real-time across 17 languages.
Doing this has increased the time-spent on our platform and our CTRs have gone by by 17-18 per cent. We benefit greatly from our tech stack and the history of six years of data that we have from our users.
How are you making your platform brand safe? Do you have any manual intervention to verify the content?
Ours is not an User Generated Content platform unlike YouTube. All the content that comes to our platform is onboarded by our team through a process that filters out bad content. Secondly, our machine learning algorithm captures signals on every article on which users give feedback. So if we have plenty of users give feedback on an article saying it is fake or improper, we suppress that article.
We also continuously give feedback to our publishers on their content for them to learn and improve.
Not only are you fighting the duopoly but also dozens of other news apps...
We are news aggregators. We think of ourselves as a complementary channel to the people who already have news content on news apps. You can divide the market into multiple segments - those who are brand fanatics who may only download the news app of that brand, and a large segment that wants to read content from multiple sources and aggregators offer that value proposition.
We do a couple of things to keep everyone in the ecosystem happy: we attribute a comScore to the traffic which comes from our publishers, secondly we are one of the few apps that monetise at a large scale and give revenue back to our partners and we share a lot of data analytics back to our partners so that their newsrooms can improve.
Every company has a next billion plan, what’s your next billion plan?
Most people think that they can get the next billion users online by giving them racy content but my belief is if you want to get the next billion users online you have to first culturally understand those users.
Once you culturally understand those users you need to build features and products around those users and consumer habits. That’s when people will come and stick with your platform.
It is easy to get the next billion users and easier to lose them. We should not undermine the complexity of these users. They are aspirational and they have cultural values. So whatever you do, you need to be in sync with them to make sure they are engaging with your platform.
Principal Correspondent, exchange4media, Mumbai Susmita is a digital marketing reporter at exchange4media. She writes on latest developments in the ever-changing world of digital media and in-depth stories on all things advertising.
Programmatic ad spend to grow 19% next year, reaching US$84bn
65% of all money spent on advertising in digital media in 2019 will be traded programmatically, according to Zenith’s Programmatic Marketing Forecasts, published today. Advertisers will spend US$84bn programmatically next year, up from US$70bn this year, which represents 62% of digital media expenditure. It is predicted that in 2020 advertisers will spend US$98bn on programmatic advertising, representing 68% of their expenditure on digital media advertising. By digital media, Zenith means all forms of paid-for advertising within online content, including online video and social media, but excluding paid search and classified advertising.
The breadth of ad formats available through programmatic trading is improving, with more mobile, video and audio formats coming online all the time, though brands and agencies need to do more to push publishers to improve the quality of their inventory, which needs at minimum to be safe and viewable.
Growth in programmatic advertising is slowing as it cements its position as the most important method of digital trading. Zenith estimates that programmatic adspend will grow 24% in 2018, down from 32% growth in 2017, and forecast 19% growth in 2019, followed by 17% growth in 2020.
In dollar terms, the biggest programmatic market is the US, where Zenith expects US$40.6bn to be spent programmatically in 2018 – 58% of the total. China is in a distant second place, spending US$7.9bn on programmatic advertising this year, followed by the UK, with US$5.6bn of programmatic ad spend.
The US is also the market that has most embraced programmatic advertising, trading 83% of all digital media programmatically this year. Canada is in second place, trading 82% of digital media programmatically, followed by the UK, with 76%, and Denmark, with 75%. By 2020, programmatic advertising will account for more than 80% of digital media in all four markets. Canada will have almost completed the transition to pure programmatic trading, spending 99% of digital media programmatically that year.
The forecast expects all markets to follow Canada and use programmatic trading for all digital media transactions eventually. Indeed, it’s only a matter of time before programmatic trading becomes the default method of trading for all media. However, the transition is taking slightly longer than expected – last year the forecast was that 64% of digital media would be programmatic in 2018, and 67% would be programmatic in 2019, so Zenith has pulled back both forecasts by two percentage points. The introduction of privacy legislation such as the EU’s GDPR has had some chilling effect by making certain data previously used in programmatic transactions unavailable, and making other data more costly to process. But according to Zenith, the main reason for the slowdown in spending on programmatic media is that advertisers are investing more in infrastructure and data to make their programmatic activity more effective.
To make the most of their programmatic campaigns, advertisers have to reorganise internally to give programmatic trading the high-level support and understanding it needs. Agencies can only extract maximum effectiveness from their programmatic strategy in a proper partnership with their clients. And a programmatic strategy can only ever be as effective as the data used to execute it.
“Programmatic trading improves efficiency and effectiveness, and is gaining a dominant share of digital media transactions,” said Benoit Cacheux, Zenith’s Global Head of Digital and Innovation. “The scale of operational restructuring to make the most of it is both extensive and expensive, though, and advertisers are spending more carefully while they invest in infrastructure and data and review the quality of media. All programmatic advertisers need a strategy for acquiring the best and most comprehensive data available, and to treat this data as a vital corporate asset.”
The most valuable data is first-party data, either explicitly provided by consumers or gained by tracking their activity on owned websites. It is also becoming more common to use second-party data, by forming data sharing partnerships, between – for example – brands and online retailers. Third-party data is widely available but does not give advertisers a competitive advantage, since all advertising parties can use it to target the same segments. Advertisers should continually vet and interrogate third-party data to ensure they are truly adding incremental reach. By combining all this data with their own CRM systems, advertisers can model consumer behaviour, and the more advanced are using machine learning to predict it. Data and new technology is enabling brands to move from tracking cookies to communicating with individuals.
“Technology is making programmatic advertising work harder for brands,” said Jonathan Barnard, Zenith’s Head of Forecasting and Director of Global Intelligence. “Artificial intelligence promises to unlock new understanding of customers as people, as well as improving the optimisation of the trading process.”
exchange4media Group Service
The MD& CEO of Lenovo India spoke on 'AI: Implications for organisations and individuals' at the exchange4media Conclave
"Artificial Intelligence is not a fancy thing which is sitting in some other planet. But it is something that is touching our lives already,” said Rahul Agarwal, CEO & Managing Director of Lenovo India, as he took to the stage during the exchange4media Conclave held in Mumbai on Friday.
Watch the video here or read the article below:
Speaking on the topic ‘AI: Implications for organisations and individuals’, Agarwal started his session highlighting that most people may not have a clarity on what AI actually is, but they all have some interface with it in their daily lives.
“For example, when you interact for after-sales or sales queries, you may be talking to an AI-based chatbot and not a human being. Similarly, smart assistants and smart speakers use AI, online ads served to you use AI and social media platforms use AI to serve customised content to users,” he said.
Agarwal mentioned that AI is not new and that it has been around since 1940s. “However not much happened till about 1990. In fact, people have started talking more about it in the last two decades. And it is only in the last six-seven years, that it has really become hot,” he said.
So, if AI has been around for a long time, what is it that is making it a buzz word now? According to Agarwal, it is the convergence of three factors - data generation, computing power and algorithmic advancements — in the recent times that has led to AI gaining prominence.
Agarwal believes that functions of an organisation can be vastly enhanced by AI and it’s up to the organisations to decide whether they want to be a follower or take a lead and get that competitive edge by using AI. “AI can bring three things to any organisation — better customer experience, more efficiency and better product and services,” he said.
Talking about the possible implications of AI for on organisation like Lenovo, Agarwal spoke about how it will improve the 6 Ps — Product innovation, Pricing of products, People hiring, Promotion of products & services, Place selection for stores, and Post-purchase services.
Agarwal also shared with the audience the various investments that Lenovo has made on AI. “Lenovo is doing a lot in AI. We started investing about three years ago. We have spent hundreds of millions of dollars on AI, and the results have started showing. We have also invested in 8-10 AI companies, and in the next 12 months we are going to roll out products which will have AI as their backbone,” he said.
“Further, we are doing a diagnostic assistance for cancer in China. We have done a prototype where remotely just by looking at the cells, experts in the US can tell what is the degree of the cancer and what is the possible treatment. Also, we have already launched smart speakers, assistants and chatbots,” he said. A retail solution in the form of a man-less store and a smart service assistant which will go beyond chatbots were among some of the other AI-based innovations of Lenovo that Agarwal talked about.
After organisations, Agarwal talked about the implications that AI has on customers. According to him, AI will make people more productive. “We got to feel good about the fact that it will de-clutter our lives. It will make our lives more convenient and better. There will be ‘smart homes’, ‘smart washing machines’ and ‘smart refrigerators’. Refrigerators will order on its own, the washing machine will order the washing powder on its own. And the smart home assistant will do a whole lot of things for which we run around today,” he said.
“AI will also give us better choices in life. AI can help us choose our products better. If we want to buy a product, different profiles of people will get the right choices based on AI models. So our lives will definitely improve as a customer,” he said.
He further added, “As an employee also, AI will help us improve our productivity because a lot of jobs will be done by AI engines and we will be able to do much more than what we are doing today. Marketers will be able to show lot more value add to clients on media management. There will be far more effectiveness in creative efficacy and ROI measurement if you have the right AI tools.”
Talking about employment, Agarwal said that AI may make some jobs obsolete, like email marketing. Agarwal acknowledged that there is a fear about people being outskilled by AI. He, however, said that the “fear is a little overstated”. “When industrialisation and computerisation happened, they all said that the machines will take over the humans. But that never happens because we have an uncanny ability to not just tide over technology but ride over technology and master it. So the future is always full of hope as well as paranoia,” he said.
The MD & CEO finally closed his session with three tips to tide over the phase of confusion. “Keep improving your understanding of AI, keep upskilling and keep calm and do not get paranoid,” he signed off.
exchange4media Group Service
At exchange4media Conclave, Ingram, Chief Executive Officer of J. Walter Thompson addressed the future of creativity particularly in the context of AI
From smartphones to driverless cars, there is no denying that artificial intelligence is pretty much becoming commonplace. But what does AI mean for creativity? Does it mean the ability to gain an intelligent creative or marketing "assistant" that can take on these less creative tasks, thereby freeing you to focus on being truly strategic in your work? Should you embrace it or does it pose as a threat?
Answering all this at the exchange4media Conclave which took place on November 16 in Mumbai, Tamara Ingram, Chief Executive Officer of J. Walter Thompson, the Headline Speaker at the annual event discussed ‘Hu(man) and Machine’, and whether AI can be creative.
Watch the video here or read the article below:
Ingram addressed the future of creativity particularly in the context of AI. “Five years ago, I never thought that a machine, something like AI will replace what it means to be human,” she exclaimed.
The CEO discussed media, how creativity is placed and how AI can help with it all. “AI is going to ask us fundamental questions on what it is to be human. “It’s only fair to say that at the moment, we’re standing at the edge of a precipice when it comes to AI and data,” reflected Ingram. She asserted that the power that AI has, it is changing the way, we are teaching people, it is changing the way products are generated and that in the end will change creativity.
She revealed that if you actually Google search, you will see 4.9 billion searches for creativity and 4.2 billion searches for AI. “AI is becoming as important in people’s minds as creativity,” Ingram said.
Addressing the dilemma whether AI is a friend or foe, she reflected, “What I found distressing is that when you think about AI that people are very concerned about their jobs and the consequences. When we look at Facebook, American elections and what happened, we think that the information that AI fetches is a help to creativity or is it going to dampen the impact and differentiation.”
Ingram shared that her contention today is that there is nothing new in AI. “What’s new is the power of what we can do with AI and the power of how it can either help us with creativity or take away from it,” she pointed out.
She highlighted AI’s power of prediction. “Humans have emotions and that may affect our predictability. The machine has the power to predict like nothing else can. It enables us to predict cancers and generate personalised medicines. It’s enabling us to save the world. Products, after all, are things that solve problems. Our job is around producing and marketing of these live-changing products. I believe it will change the world to something much better than what we are seeing.”
She touched upon how Alexa is leveraging fashion algorithms that can now help people decide between what looks better on them. “It’s human insight but the more we leverage machine-learning, we help people in choosing what they want to wear, eat and how they want to live their lives.”
Ingram contended that while there’s huge optimism, AI has no judgement and has no morality. “It is an algorithm, a formula. It learns from everything it sees.” She explained that how we program our AI, where the morality of thinking is also becomes an important part of our creativity. Ingram emphasised that AI is completely a formula, it can produce art and showcase how it can even make the next Rembrandt.
Making a strong case for the power of imagination, she said, “What makes a difference to creativity is the use of imagination. It is not predictability that makes something a first.” The CEO shared the example of Nike and how it changed the emotions about cricket with their ingenuity.
Ingram also asserted that it is the humour and the imagination of human that makes a difference. “I don’t think that machines have something to pick on something culturally relevant and decide on how funny it can be. “
She went on to add that creativity never stands still. “All of us need to stop taking humans to one side and machines to another. We need to bring them together,” Ingram hinted. Decoding three pillars she believes in, “Humanity, creativity and technology, we believe, is the trick in today’s world. It’s about bringing these three things together, understanding the insights, what will move people, make them laugh and then doing it with technology because it allows us to bring brand experiences to life in a completely fresh way.”
Ingram shed light on how technology can help brands with more differentiation, sharing the example of the KitKat ad campaign which leveraged technology, brand and human insight smartly.
She went on to advise that all of us need to use AI and master the rules to optimise it to its advantage. “Learn the rules like a pro, so you can break them like an artist. AI is here to help. There are rules but to be creative, be differentiated but you have to use them,” spelled out Ingram.
exchange4media Group Service
Dr. Subhash Chandra, in an interview with exchange4media, says that ZEEL has a mindset of a content maker while Netflix and Amazon have a trading mentality
Dr. Subhash Chandra, Chairman, ZEE & Essel Group, believes that if ZEEL had created Sacred Games, it would have cost 40 per cent less than its actual production cost.
“Our people did an analysis of Netflix's Scared Games and said that the same show with the same artistes could have been done 40 per cent cheaper. And yet my producer would have had 15-20 per cent growth,” said Dr. Chandra during an interview with exchange4media.
He further said, “Our mindset and DNA is of a content maker, whereas the Netflixes and Amazons of the world, Amazon particularly, have a trading mentality.”
Scared Games is the first original series from Netflix in India. Based in Mumbai, the series revolves around a contemptuous Mumbai policeman Sartaj Singh (Saif Ali Khan) who is tipped off on the location of crime lord Ganesh Gaitonde (Nawazuddin Siddiqui). As the lives of these two men collide, it exposes the trappings of a game bigger than both of them. The eight-part series was helmed by acclaimed filmmaker Anurag Kashyap and Vikramaditya Motwane.
(With inputs from Sonam Saini)
Annurag Batra is a serial entrepreneur, media mogul, a journalist and an eternal optimist rolled into one. He is a B. Tech in Computer Sciences, a degree, which he acquired before joining Management Development Institute MDI Gurgaon (Now its Gurugram), one of India's leading Business School. He is a first generation entrepreneur and after acquiring the iconic business media and magazine brand BW Businessworld. a 35 year strong media brand as well as most respected business publication in the country.
Industry sources have confirmed to e4m that the Chief Marketing Officer of OTT service Viu India has stepped down
Shantanu Gangane, Chief Marketing Officer, Viu India, has resigned from Vuclip after a stint of more than 1.5 years. Industry sources have confirmed the development with exchange4media. We reached out to both Gangane and Viu India who haven’t responded till the time of filing this article. He had joined Vuclip in January 2017.
Viu-India is US-based Vuclip’s OTT service launched in 2016. It has launched 12 originals in the first half of 2018.
Prior to this, Gangane was at Times Television Network where he served as the Head of Marketing since August 2014. He was also the Associate Business Head of Movies Now at Times Group between April 2013 and June 2014 after being the Head-Marketing since September 2010.
For three years, he was Senior Manager, Marketing, MTV at Viacom18 Media between September 2007 and August 2010. Prior to that, between December 2005 and August 2007, he was the Senior Brand Manager at Radio City India before which he was the Manager- Marketing at Nickelodeon for 10 months between March 2005 and December 2005.
He started his career with FCB Ulka as a client servicing manager in June 2003.
Senior Correspondent, exchange4media, Mumbai Madhuwanti reports on marketing, OTT and radio with a focus on trends. Based in Mumbai, she has worked across lifestyle, culture, television and retail industry.
Rs 1.4 cr per day ad rate has not deterred brands from already pre-booking all of 2019 for the YouTube Masthead
The most prime video ad inventory on the internet- the YouTube Masthead - is sold out for 2019.
According to highly placed sources, despite the eye-popping rate of Rs 1.4 cr per day, the masthead inventory has been lapped up by advertisers. The YouTube Masthead is the only ad inventory for which YouTube has a rate card. For all other ad inventory, advertisers buy the inventory through Google Ads and DoubleClick Bid Manager.
According to YouTube, the masthead ad earns as many as one billion impressions in a day and of which 100 million are unique impressions. In August exchange4media reported that based on the rapid growth of digital users in India, YouTube doubled the ad rate for the masthead going from Rs 72 lakh per day to Rs 1.4 cr per day.
Typically, YouTube opens up masthead dates to advertisers in half-yearly bundles. For 2019, the allocation of masthead ad for both batches is already complete and digital media buyers looking forward to the second batch of allocations could be disappointed. There is a very slim chance of finding a slot as per an advertiser's desire. "Client's do cancel/change post booking as no one is sure of exact campaigns dates in advance. So maybe one can find 2-3 dates in a month if they want it last minute. Only disadvantage is that it's all leftover dates," said one digital media buyer.
YouTube reaches as much as 80% of India’s internet population. On last count, YouTube India had 245 million MAUs (monthly active users). By 2020, the total number of users consuming online video in India is expected to reach 500 million (FICCI-EY Report 2018).
Digital campaigns often are performance driven. But marketers are moving from depending on traditional media alone for brand building. The YouTube Masthead slot is a prime example of marketers choosing to use digital for brand building, despite the seemingly high cost.
“While our focus on digital is primarily lead generation and conversions, we are using digital to create brand awareness. This is particularly important during big ticket events like new product launches. That’s where the YouTube Masthead brings us amplification and high brand visibility for 24 hours,” explained a BFSI sector marketer who recently invested in a YouTube Masthead ad.
Digital media buyers expect the ad rates to increase as long as there is a growth in the number of people using the platform.
For now the numbers check out for media buyers. The CPM for one billion impressions at Rs 1.4 crore comes to around Rs 15, which is still lower than other digital platforms. For the best use of ad monies, media buyers aim for CPMs of Rs 12-22 for a campaign.
Google's total advertising revenue from India in 2017-2018 stood at Rs 6443 cr. Google's India ad revenue accounts for 60 per cent the tech giant's revenue from India.
Principal Correspondent, exchange4media, Mumbai Susmita is a digital marketing reporter at exchange4media. She writes on latest developments in the ever-changing world of digital media and in-depth stories on all things advertising.
Vijay Subramaniam, Director & Head, Content, Amazon Prime Video India, on their fifth original series Mirzapur, shaping the regional content strategy, banking on comedy genre and future line-up
Amazon Prime Video’s latest gangster saga Mirzapur has been creating quite a buzz. The international streaming service has not left any stone unturned in marketing it, be it TV, print or OOH. The latest in the list is a musical anthem which has been launched across digital platforms. There are plans to put it on radio as well.
Talking about the various marketing initiatives, Vijay Subramaniam, Director & Head, Content, Amazon Prime Video India, said “It’s important to understand that content has scaled cinematically. And our marketing matches that."
The fifth Prime original series Mirzapur, by Excel Media & Entertainment, was launched on November 16. It is a gritty nine-part show revolving around drugs, guns and the politics in the heartland of India. It is being seen as Amazon’s answer to its competitor Netflix’s first original series Sacred Games.
The Content Head is sure that the series will make a mark not only in India but globally as well. “It happened with Breathe. 40 per cent of viewers came from outside India for it,” said Subramaniam.
When it comes to OTT, there is an increasing emphasis on regional languages since it’s now clear that the next wave of consumers are coming from tier-II & III cities and hinterland. Around 70 per cent of the content on Amazon Prime Video is local. Moreover, it recently added Hindi user interface along with search, navigation and customer support in the language on the app and desktop site. Further, from November 1, the platform added content in Kannada. It also piloted its first original regional series Gangstars (Telugu) in June.
Subramaniam shared that a certain strategy is followed for regional languages.
“A new language is introduced in the platform with a large slate of movies since customers come seeking movies. Once we get a good understanding of taste and preferences, we start looking at other forms of content, including originals. After having operated for a year in Tamil and Telugu languages, we looked at the opportunity to produce some series. Gangstars in Telugu was first. There’s one more coming up in Tamil by the end of this month,” he said. “By putting these out, we are hoping to learn and understand consumers’ tastes, likes and dislikes. Once we have that, we will definitely scale it up further and add more originals in regional languages,” he added.
Going ahead, Amazon Prime Video is undoubtedly banking on comedy as they have a slew of upcoming properties in the genre. Subramanium offered, "We have a show with Zakir Khan coming up next week. We went from 12 specials to 30 now. Season two of Comicstaan is currently under production. We are looking at developing more comedy formats.”
In original content, Amazon Prime Video India has lined up 4 More Shots Please, a 10-part fiction series by Pritish Nandy Communications and Made in Heaven directed by Zoya Akhtar and Reema Kagti. In 2019, it’s planning to launch nine original series in Hindi. Subramanium added, “We are going to scale that even further in 2020.
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Panel discussion at exchange4media's Conclave on Human Insight vs AI in Marketing will be moderated by Bindu Sethi, Chief Strategy Officer, JWT India.
Artificial Intelligence (AI) and Machine Learning (ML) are no more alien technologies to marketers. Savvy advertisers are using AI and ML to achieve a variety of business goals.
Typically, tech giants like Google and e-commerce platforms lead the way in the field of AI. AI has made online search easier and smarter. Using these technologies makes discoverability for brands very easy. In addition to improving discoverability, AI can help brands reach customers through programmatic advertising, customer content curation and in chatbots that interface with consumers to enable dynamic pricing and more.
While the debate of Human Insight vs Artificial Intelligence rages on, exchange4media takes a look at some real-life applications of artificial intelligence technologies.
Netflix: Recommendation Engine
More than 80 per cent of the TV shows people watch on Netflix are discovered through the platform’s recommendation system. This essentially means that most of the content you watch on Netflix is decided by Netflix’s super-secret recommendation algorithm. Its hyper-specific categorisation which can match content to the people who are interested in watching them. Netflix studies implicit and explicit consumer behaviour and reportedly categorises viewers into more than two thousands taste groups. Netflix’s AI-assisted recommendation system is estimated to save it $1 billion per year.
CocaCola: Vending Machines
Coca-Cola is using the technology to drive unique purchasing experiences. In Japan, Coca-Cola fans can use their smartphone to access a vending machine loyalty scheme. By installing the Coke On app, they can collect points when they visit a machine by connecting their phone to it.
Coke is trying to use AI in terms of optimising how the vending machines are placed and where they're placed to ensure consumer demand is met. By analysing purchasing behaviours and customer data, the vending machines will be able to promote appropriate products for the area, and even offer discounts and deals which will be bespoke to that machine. In addition, the artificial intelligence will also be able to adjust the "mood" of the vending machine to be appropriate for its location. This means that in a gym, for instance, a machine may promote more water.
Future Group: Data Lakes
Google is working with Future Group to help identify the locations of the retailer’s next 9,000 Easy Day stores by mapping consumer density. Interestingly, Google’s data mining has shown that Future Group does not need 9,000 stores, but can actually make do with 6,600 strategically placed stores for maximum ROI.
Future Group has also tied up with social media network Facebook to aid with generating user-behaviour profiles and enriching Easy Day member profiles. The company is also building a data lake, a data repository on which it will build its Artificial Intelligence platform.
Staples: Ease of Ordering
Staples, the office products and services store, has been using AI to help consumers place orders using any digital channel of their choice. Staples transformed their Easy Button into an intelligent, voice-driven interface that can reorder office supplies with minimum human interaction.
Staples along with IBM used cognitive computing combining machine learning, natural language processing and contextual understanding to create systems that can learn and interact with people. The button is fitted with an in-built microphone. When a customer speaks into the microphone, the speech is first converted into text. Then AI and ML technologies are used to understand the customer’s intent contained in that text.
Staples’ final goal is to be able to be able to make product and services recommendations based on this better understanding of the customers’ preferences, behaviours and buying patterns.
These are all the innovative ways in which brands are using artificial intelligence, machine learning and technology in general. The exchange4media Conclave will further discuss the various possibilities that AI and ML throw open to marketers. Attend the Panel Discussion on Human Insight vs AI in Marketing to listen to what our experts have to say.
The panel discussion will be moderated by Bindu Sethi, Chief Strategy Officer, J Walter Thompson India, and comprise Anirudh Pandharkar, Head - Marketing, VIP Industries; Arvind Chintamani, CMO, Colgate- Palmolive; Juzer Tambawalla, Head - Marketing, Franklin Templeton; Mayank Shah, Category Head, Parle Products; Navneet Narula, Head - Watson Customer Engagement (India & South Asia), IBM India, and Pradeep Hejmadi, Group CEO, Aidem Ventures Pvt Ltd.
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