GDPR could prove to be a big opportunity for Indian companies: Co-founders, TSD Corp

Pankaj Rahul Singh, Founder, Director & COO, and Jay Motwani, Architect & CMD, of TSD Corps talk about GDPR's impact in India and other nations.

e4m by Nishant Saxena
Published: Jun 26, 2018 8:51 AM  | 6 min read

The General Data Protection Regulation (GDPR) came into force last month and has the world talking about its pros and cons. exchange4media caught up with Pankaj Rahul Singh, Founder, Director & COO, and Jay Motwani, Architect & CMD, of TSD Corps, to understand the impact of the regulation in India and other nations.

Here’s the edited excerpts of the interview:

What is GDPR and why is everyone talking about it?

Jay Motwani: GDPR came into existence on May 25, 2018. This is a regulation that takes care of the consumers’ interest in terms of their data. For the first time, consumers will be able to protect their data and have full control over it. Any platform that takes data from consumers, will now have to compulsorily take their permission before using it. For example: You had put up a picture on social media 10 years ago but you now think that it is not appropriate, you can get it deleted not just from your account but from the server itself. 

If GDPR is meant to protect the rights to privacy of the citizens of European Union, why are other countries so worried about it?

Jay Motwani: Although GDPR has been introduced in the European Union,  but its countries share data of its citizens with the world. So anybody who is communicating with these countries or has business in these countries, will also have to be in compliance with GDPR.

If an organisation dealing in EU is not in compliance with GDPR, huge fines will be imposed on it. The fines will be to the extent of 4% of the company’s total global revenue or 20 million pounds, whichever is higher. So companies have to be cautious in terms of what access they are giving to people and what data they are collecting. They have to be more responsible now.

What is the impact of GDPR on digital advertising, marketing and data supported agencies?

Pankaj Rahul Singh: The fact is that GDPR is not going to affect those who don’t work in the European market and those who have a lot of time to ensure that their products are in compliance with the regulations. But compliance will not be an easy exercise. It will take a while because it will require a lot of things, including artificial intelligence and machine learning. The norms that have been created under GDPR are quite stringent. While the compliance is happening, the spends on advertising will take a hit. So I think the advertising pie could be affected to a certain extent for a while.

Was there no regulation earlier? If there was, why suddenly companies are afraid of dealing in European Union?

Pankaj Rahul Singh: I think everybody is scared because of the huge fines. There were regulations earlier as well. India might not have a separate bill for data privacy, but Section 43A of the IT Act protects citizens from any data breach and the fines under this section are quite huge, in fact up to Rs 5 crore.

There is more concern now because most of the big players across the world are going to be impacted by GDPR and India is on a monumental digital journey with about 25 billion digital transactions.

Many Indian publications stopped functioning in EU after GDPR came in. Were they doing anything wrong?

Jay Motwani: It is not that they were not doing anything to protect people’s data earlier. It is just that there was the deadline of May 25 and there was too much at stake. So it is a cautious approach that not just the Indian companies but companies across the world are taking.

Companies are taking time to understand and then act accordingly to make themselves compliant. They are ensuring that their data team talks to the compliance team and come up with a solution. So, in the interest of the longer run, they are taking a hit currently. This is also an opportunity for Indian companies. I am hoping that Indian companies are looking forward to get GDPR compliant and make a comeback.

Does that mean that the companies are worried right now but there might be a bigger opportunity for them later on?

Pankaj Rahul Singh: Yes, there might be a huge risk right now but it might turn out to be a big opportunity later. The biggest challenge for these organisations is that they have been collecting data for quite a long time now. With the GDPR coming in, they will have to do an assessment of the data that they have been collecting so far. Once the assessment is done, the companies will structure the data within the norms of GDPR. 

India is moving towards becoming a digital economy and the Supreme Court of India has also said that privacy is a fundamental right. So protecting users' privacy is important in India even otherwise, and not just because of GDPR.

Data is the new oil. In India, companies in sectors such as information technology, banking and insurance are working very closely in the EU space. They have invested huge amounts to work in different parts of the world, including EU. With GDPR coming in, the EU nations would want to work with organisations that are compliant with the new regulations. So if Indian companies that are already active in EU become GDPR compliant, it would give them a competitive advantage in that space.

Do you think that now other countries will wake up to these new regulations and adopt similar norms?

Pankaj Rahul Singh: GDPR is a benchmark that European Union has set. I won’t say ‘they will wake up’ because data is something that affects economy, and countries have been cautious about it. In fact, in India itself, there has been a lot of debate about what should be included in the IT Bill and what not. So I think a lot could be taken from GDPR.

Where do we stand as a nation when it comes to protection of data?

Jay Motwani: We are a democratic country of over 1 billion people and it is extremely important to take care of individual data. I am of the opinion that GDPR is the first step in that direction and in India also we should have norms to ensure that there is no leakage of data because misuse of data can lead to a lot of complex situations.

I think India, being a leader in information technology, understands  the situation. Laws are already available in the country. I don’t think we are very far. It is just a matter of time when we will put in place a proper framework and execute it.

Catch the entire interview here:




















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Mark Zuckerberg announces new WhatsApp app for Windows

The app will enable group video calls with up to 8 people and audio calls with up to 32 people

By exchange4media Staff | Mar 23, 2023 3:25 PM   |   1 min read

whatsapp

Facebook CEO Mark Zuckerberg has announced a new WhatsApp app for Windows, which will enable group video calls with up to 8 people and audio calls with up to 32 people - all from your desktop.

Making the announceemnt on Facebook, he wrote, “Launching a new WhatsApp desktop app for Windows. Now you can make E2E encrypted video calls with up to 8 people and audio calls with up to 32 people.”

“The new Windows desktop app loads faster and is built with an interface familiar to WhatsApp and Windows users. You can host group video calls with up to 8 people and audio calls with up to 32 people. We’ll continue to increase these limits over time so you can always stay connected with friends, family and work colleagues.

Since introducing new multi-device capabilities, we’ve listened to feedback and made improvements including faster device linking and better syncing across devices, as well as new features such as link previews and stickers.

As we continue to increase the number of devices which support WhatsApp, we’ve just introduced a new WhatsApp beta experience for Android tablets. We’re also launching a new, faster app for Mac desktops that is currently in the early stages of beta,” he wrote further.

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MarTech can brilliantly answer the ROI question: Hareesh Tibrewala

The Joint CEO of Mirum India spoke to e4m Editor Naziya Alvi Rahman on a host of questions with respect to the India MarTech Report 2023 that will be unveiled at the e4m Pitch CMO Summit today

By Naziya Alvi Rahman | Mar 23, 2023 2:41 PM   |   1 min read

Mirum

Hareesh Tibrewala spoke to e4m on a host of issues related to MarTech while delving deep into the India MarTech Report. He started by addressing the roadblocks in the implementation of MarTech in the country.

He also explained the point about MarTech explorers in terms of the sectors, which is invested in this marketing technique.

Tibrewala further spoke about how martech was critical in the role of a marketer and how it could be extremely significant for calculating ROI.

The conversation also veered toward the importance of MarTech in the cookie-less world and the advent of Web3.

Watch the entire conversation here.

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Google opens up access to Bard

In a blogpost, Google said that Bard could provide tips or explain several posts

By exchange4media Staff | Mar 23, 2023 1:07 PM   |   1 min read

Bard

Google has said that it is opening up access to Bard, the ChatGPT competitor, as per media reports.

The tech major will be expanding the access to Bard in more countries and languages.

In a blogpost, Google said that Bard could provide tips or explain several posts.

Google unveiled Bard in February. Alphabet CEO Sundar Pichai announced the soft launch of the AI to "trusted testers". 

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MarTech no longer only about marketing, it needs to drive sales: Mirum India report

The survey for the report shows 88% of respondents expect to increase spending on MarTech over the next 3 years

By exchange4media Staff | Mar 23, 2023 12:43 PM   |   2 min read

Mirum

Mirum India, a Wunderman Thompson company, has put together a report on the emerging MarTech landscape in India.

The report captures how MarTech solutions are being utilized by brands to effectively communicate their brand messages to the right set of audiences at the right time.

The report highlights that while the global spend on MarTech solutions is around 25% of the total marketing budget, in India, majority organizations spend less than 15%, indicating significant potential for growth. With MarTech spending set to increase across company sizes and sectors, 88% of respondents expect to increase their MarTech spending over the next three years. The report also emphasizes the need for brands and organizations to work with growth partners as preferred by MarTech HEROES, focusing on ROI, and delivering value to the brands.

The report will be unveiled on March 24, 2023, at the e4m Pitch CMO Summit in Mumbai. The summit will see India's most reputed brands and top management coming under one roof to interact and share insights on their game-changing success stories.

Speaking on the report, Hareesh Tibrewala, Joint CEO – Mirum India, said, "The estimated size of the MarTech industry in India is expected to be between $35bn and $50bn by 2026, presenting a sizeable opportunity for businesses. Our latest report highlights how brands are using MarTech solutions to effectively deliver the right brand message to the right customer at the right time, creating fabulous customer experiences and increasing brand loyalty. It is interesting to note that marketers globally spend 25% of their budgets on MarTech solutions, and our report shows the emergence of MarTech EXPLORERS, who are keen to leverage the power of MarTech. This presents an exciting opportunity for businesses to grow and thrive in the ever-evolving digital landscape."

CVL Srinivas, Country Manager – WPP India said, "To succeed in the rapidly evolving tech and data driven world, organizations need good marketing automation tools and diverse skill sets. The report highlights the need for growth partners, preferred by MarTech HEROES, to ensure strong ROI for clients. It brings clarity to the ecosystem and presents an exciting opportunity for businesses to create fantastic customer experiences and increase brand loyalty. At WPP, we've invested heavily in building our tech and data practices, creating a comprehensive ecosystem where value is delivered at every touchpoint."

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Why contextual advertising is making a comeback

As part of e4m TechTalk, Dimpy Yadav, General Manager - Xaxis India, writes contextual advertising is re-emerging for delivering relevant & targeted messages to India’s audiences

By Dimpy Yadav | Mar 23, 2023 9:18 AM   |   4 min read

techtalk

For years, contextual advertising has taken a back seat in favour of hyper-personalised behavioural targeting. But with tightening regulations and deepening concerns around data privacy, contextual advertising is reasserting its place within India’s marketing ecosystem. And it’s about time too.

Contextual advertisement placement is a proven marketing strategy that dates back to the very origins of the modern industry. In today’s digitised world, this tactic involves showing ads that are directly relevant to the content that a user is viewing or even to the user themselves. They can align contextually with anything from a web page to a geographic location or even the weather.

So why is contextual advertising making a comeback in India in 2023? And how can the nation’s marketers and agencies rise to this new digital challenge?

The right context

It’s been seven years since the Indian government launched its digital India campaign and the nation’s digital economy has grown at a phenomenal rate – 2.4 times faster than the overall economy between 2014 and 2019.

Meanwhile, smartphones have become more affordable, internet infrastructure has expanded, and data has become significantly cheaper. Since the outbreak of COVID-19, the adoption of digital interactions has accelerated even further, with food deliveries, telemedicine, and online gaming surging in first-time usage.

For marketers, digital and mobile media have become more accessible and cost-effective mediums. This year, advertising spending on mobile is expected to comprise 78 per cent of India’s total digital media expenditure. According to eMarketer, mobile ad spending in India grew YoY by 35.9 per cent in 2021 and is forecasted to grow by 28.4 per cent in 2022

India’s digital explosion comes amid a tectonic shift away from the third-party data collection that marketers have relied on for years. Consumers have become more cautious about the data they share online while global regulations around data collection like the European Union’s General Data Protection Regulation (GDPR) have constrained brands’ unfettered access to personal data. In this climate, contextual advertising, which leverages the content of the environment instead of the personal data of its visitors, serves as a privacy-friendly alternative.

A loyal audience

One of the key criticisms of social media over recent years is the potential to miss or misuse key contextual information. Although social media gives brands access to massive audiences, campaigns can easily fall flat if they aren’t executed in just the right context. Even the best creative cannot drive engagement when it appears in an irrelevant or inappropriate environment.

But that dependence on its environment is also one of contextual advertising’s greatest strengths. When utilized in partnership with established publications, it capitalizes on the built-in trust and loyalty that those outlets already enjoy with their audiences. When a receptive audience is combined with the modern capabilities of global scale, digital precision, and algorithmic efficiency, the results can be powerful.

Trust in context

Improvements in targeting capabilities and data analysis have also made it possible for advertisers to target audiences through keywords and topics as well as demographics and interests. Marketers can meanwhile be selective about the types of content they want their ads to run alongside, reserving their investments for audiences that are more likely to take an interest in their products and, therefore, more likely to engage with them. For these reasons, they can feel confident that their content will be well received and their investments will be profitable.

Still, marketing based on context may be a difficult transition for industry leaders who are more familiar and comfortable with behavioural targeting. But it’s hard to argue that the shift towards a contextual mindset will be anything short of necessary and more than likely fruitful. Recent research by Integral Ad Science (IAS) revealed that Indian consumers are more likely to positively receive and remember contextually relevant ads.

Last but not least, contextual advertising will aid marketers in the desired outcome from their campaign. According to a study conducted by IAS and personal computer manufacturer HP, purchase intent was 14 per cent higher among consumers who viewed the in-context ad. In addition, consumers reported a 5 per cent increase in positivity toward the HP brand after seeing an in-context ad

As third-party personal data is becoming less accessible, contextual advertising is growing more sophisticated, giving marketers the power to meet receptive audiences with relevant content. That’s a fundamentally sound path to success that benefits both brands and consumers alike.

Most significantly of all, it has the potential to transform digital media investments into real-world business outcomes. Although the value of premium publishing has always existed, marketers are now able to prove its success with clarity and maximum return on expenditure.

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Brands can be the real winners as gaming firms hit the jackpot with innovative games

Indian gaming firms received $1.4 billion investment over the past five years. This opens up huge opportunities for advertisers

By Kanchan Srivastava | Mar 23, 2023 8:55 AM   |   4 min read

gaming

The Indian gaming ecosystem, which boasts of more than 1,100 startups and a 40 crore-strong gaming communities, is thriving like never before.  With their unique offerings such as NFT-based games, fantasy sports, real-money games and cash prizes, home-grown firms have gained popularity across the globe. Over 86 Indian firms have received $1.4 billion investment over the past five years, including two unicorns and seven soonicorns, according to a latest report of the research firm Tracxn. 

Globally, gaming firms received $20.4B funds over the past five years. Of this, India’s share is roughly 6.8%. The United States (42.2%) Chinese (18.3%) firms got the lion’s share. 

Fantasy sports platform MPL ($150 million), which is a unicorn, is among top 10 funded companies globally over the last 2 years. Games24x7, another Unicorn from India, also received $75 million. 

Soonicorns like Zupee ($72 M), WinZO ($65 M), Hike (NFT gaming, $261 M), JetSynthesys, Octro, EloElo and Games2win also bagged the jackpot. Even four early stage startups-Bombay Play, One World Nation, Studio Sirah, Awon Gamez-have also managed to win their first rounds of funding over the last year. 


Even as the cryptocurrency sector across the world tanked, Venture capitalists have shown keen interests in Indian Web3 gaming startups that offer play-to-earn (P2E) entertainment and use crypto coins and NFTs for transactions. Companies with blockchain-based offerings pocketed $620 mn in 2022. Gurugram-based Rario, Bengaluru-based Lysto.io and Delhi-based Hike are among them, Tracxn data says. Hike pivoted from instant messaging to social, gaming, and crypto in 2021 only. 

“Indian gaming companies have been building local products with capabilities to cater to mobile-gaming markets across the world. Gaming as a category has shown itself to be driven by a highly monetizable audience base: one that tends to spend a lot of time on content and online engagement, is likely to be a trend-setter, has the propensity to spend and is often the chief purchase influencer in his/her family and friend circle,” opines Piyush Kumar, Founder & CEO, Rooter - Gaming and Esports Content platform. 

He further noted, “Indian gaming startups have been quick to encash this opportunity. Gaming content platforms like ours are building scalable, tech-driven, revenue-generating models that have garnered interest from marquee global investors.”

According to Rohit Agarwal, Founder & Director, Alpha Zegus,

“Since gaming is an industry that is completely digitally led, there is an almost infinite reserve of digital content that can be converted into NFTs. Also, the gaming audience is more tech-driven and understands the concept of NFT quite easily. These two factors give the NFT-based gaming industry a big advantage.”

Karan Taurani, senior VP of Elara Capital, echoes the sentiments.  “Indian gaming companies have quickly realized the shift of casual gamers towards real-money games. Web3 gaming is a far more sustainable ecosystem for both players and gaming companies and hence there are huge growth opportunities. Investors know this fact.”


Big opportunity for brands 

Such overwhelming investment in the Indian gaming startups opens up a huge opportunity for advertisers. Most of the gamers are young and have a significant purchasing power. 

The Indian online gaming industry is estimated to grow to more than Rs 15,000 crore in 2023, representing a CAGR of nearly 22%,  as per the latest 'India Online Gaming Report' of GroupM. 

“Most of the potential of this platform is still unutilised”, an advertising executive said. He added, “Gaming platforms offer tremendous scope such as in-app advertising, brand integration, rewards and advergaming. Brands can also reach their target audience through communities, e-sport tournaments, team associations, NFTs and influencers.”

The in-game advertising market globally is estimated to grow at a CAGR of 7% to reach about US$220 billion by 2027, almost two-fold compared to 2020, according to a report of Research and Markets.

 

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How Nikhil Gandhi led strategic growth for MX Player

Gandhi, who has stepped down as COO, had three focus areas to drive the platform’s evolution when he took over the role two years back

By exchange4media Staff | Mar 23, 2023 8:24 AM   |   2 min read

Nikhil

Nikhil Gandhi, who stepped down as the Chief Operating Officer of MX Player on Wednesday, has the credit of leading the OTT platform for two years with a specialised business strategy.

Gandhi made a mark with his team leadership, brand management, and strategies for generating revenue through digital content.

When Gandhi joined MX Player from TikTok, he was clear on three key areas for growth. The first was to grow users in India and internationally and expand MX Player’s markets by increasing the watch time on the app. Secondly, he spoke of deploying data in creating strategies for content and the third area was to identify new business areas. Gandhi had spoken about these key focus points in an interview with e4m in May 2022.

With Gandhi at the helm, MX Player emerged as the fastest-growing OTT platform in India. As per Data.ai’s “State of Mobile Report”, released in January this year, MX Player was India’s most-downloaded OTT app and the third most-downloaded worldwide in 2022.

Industry observers shared that Gandhi had bigger plans. “He has been striving to take the AVOD model to the next level and crack the Bharat market, which largely relies on cost-free entertainment options,” an industry expert said.

He was also instrumental in acquiring the Lionsgate library for international content, industry sources said.

MX Player has over 650 advertisers on its platform, Gandhi had said last December, explaining how his “team goes into smaller markets and gets new advertisers”.

Under his leadership, the platform was able to launch several new initiatives in the last one and a half years. Among them was MX Advantage, the self-serve ad platform targeted at Small and Medium Enterprises (SMEs). It allows new advertisers to log in and place ads on the platform. MX Player also helps brands design their ads.

Another feature, launched in October 2022, was MX Live. It helped creators monetise content. MX Live works on a D2C model that allows content creators to interact with fans through live sessions. Users can even buy MX coins and MX tokens.

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