Working with a global boss directly will be an advantage: Dheeraj Sinha
The newly appointed CEO of FCB India and South Asia spoke to us about picking FCB as the next chapter for growth, his journey at Leo Burnett and much more
Last week was Dheeraj Sinha’s time in the sun – from being appointed as the CEO of FCB India and South Asia, succeeding Rohit Ohri at the network, to being elected as the Vice President of the Ad Club. We caught up with Sinha as he temporarily wanders in a no man’s land between the formal transition at his new agency and the exit announcement at Leo Burnett. He shared some interesting facts about both sides.
Excerpts:
When did you feel that your work here was done, and it was time to move on from Leo Burnett?
The shift was not triggered by the notion of 'I'm done here and want to move on'. It is a chapter that has been written. I have that sense of comfort and closure, of course. But there's a lot more that I could have done at Leo Burnett. It's always evolving.
You were thrown into the deep end at Leo Burnett a year after you were elevated as the MD when Saurabh Varma quit. There was a lot of negativity in the market back then. Would you say bringing the agency out of troubled waters was one of your earliest achievements?
Actually, in the last seven years, on a personal note, I've had a dramatic transformation myself. I was a strategist working with 25-50 people. I used to run the APAC strategy in Grey and Bates and my team across APAC comprised 50 people. As a strategist, you are responsible for your vertical. You do your job and get out, but as a CEO you are responsible for 700 people, and the salary that gets credited into their accounts, growth, new business, happiness, health of your people etc. It's a completely different sense of responsibility. When COVID hit, I started looking at cash flows, which I had never done before. I was worried about how much money we had and if we could continue to pay the salaries of people. In a way, the people at Leo Burnett gave birth to this leader in me, and I am taking all that love and learning with me to FCB.
Then, what really compelled you to move out of one of the most successful agencies in India today, and what made you pick FCB as the next chapter for your growth?
There's this whole concept of serial entrepreneurs. I wish there was one on serial builders too, as I'd like to see myself that way. I've been committed to the idea of creativity and humanity. My vision is of an organization where creativity and strategic thinking are at their peak. A place where we're solving high-end client and human problems and where you have a suite of services – Digital, Performance, Production, Video, and Experience to bring that alive. That's the simple structure in my mind, and when I was talking to Tyler and Susan, I understood their commitment to creativity as an economic multiplier and how it can transform businesses. I liked that idea and found that it was authentic, wanting to bring about a change in the world. Some of the conversations went really well, and I felt that I could give this a shot.
Rohit Ohri has built a formidable agency in the past many years, from back when you saw FCB as a competitor at pitches and awards shows, where did you feel the agency had an upper hand?
One thing always stood out for FCB, not just from when I joined Leo Burnett, but from the time that I've joined the business, is that they hug their clients very tight. If you look at some of their relationships, they have stood the test of time. It’s amazing how an agency has managed to build brands over decades. In my early days at MICA, for example, FCB was known for its fantastic strategy, there were stories on how FCB folks knew their client’s sales chart and the positioning curve better than the client. In the years that followed, Rohit and Swati also brought about a huge creative transformation there.
Was there a downside to FCB when you saw it as an outsider?
Like a good strategist, I would like to understand the core of brand FCB first before I comment.
You have a very solid partnership with Raj. How easy or difficult is it going to be to recreate something similar at FCB?
Raj and I are like brothers and this relationship is forever. It's hard that we won't be working together again. But having said that, this relationship has taught me how to put oneself behind someone and let him/her shine. Both me and Raj took turns to do that and stood up for each other. Those are learnings on how you create partnerships and a safe environment between two people. They are the principles that are imperative in building creative-strategy partnerships. I'm completely sure that there'll be more partnerships like that.
And you have three CCOs at FCB - Swati, Robbie and Keigan. What do you think of them?
I know Keigan from my past stint at Bates and I'm looking forward to working with him. I have admired Swati as an industry professional and heard fantastic things about Robby. I am looking forward to meeting them.
Rohit is really excited about you bringing digital/technological expertise, which differentiated Leo Burnett, to usher in an era of creativity at FCB powered by data and technology. What is the kind of timeline you will give yourself to blend the two?
Honestly, no timelines there. My learning has been that you build an environment, set a goal, and enumerate advocates because any big achievable goal needs a team, where everyone plays an important role and succeeds together.
The networks today are under immense revenue pressure, and this is the first time that you will be directly reporting to a global boss. So, does that excite you or make you nervous?
It excites me because Tyler and I have had a lot of conversations. He is a great guy and straight shooter. What it allows me to do is be a lot more closely knit with the global network. For e.g., if we are a global agency then why isn’t there more flow of talent within, some such ideas are being discussed. So, I think this relationship will be an advantage, I will learn more and be able to leverage the globality of FCB as a network for India.
Who are the clients you are really looking forward to working with at FCB?
As a leader of an organisation, it’s my job to see all clients are healthy, happy, growing and getting importance irrespective of their size and scale, that has been my policy always. What I do see from the outside is a fantastic roster of really large and successful clients.
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Britannia Bourbon starts a global debate
The brand has launched a new TVC, conceptualised by Womb
By e4m Staff | Sep 23, 2023 9:04 AM | 2 min read
Britannia Bourbon has introduced "Chocolate over Chocolate over Chocolate", an upgrade that is set to delight the taste buds of chocolate enthusiasts and elevate the Bourbon experience to new heights.
Conceptualized by The Womb, the TVC creatively brings to life the delightful mystery of Britannia Bourbon's new triple-layered chocolaty experience. As the TVC unfolds, viewers are immersed in a playful debate – is it truly chocolate on chocolate on chocolate, or perhaps chocolate below chocolate below chocolate? With each layer beautifully accentuated, the TVC not only tantalizes the taste buds but also sparks curiosity, inviting everyone to savour the delicious layers of Britannia Bourbon and decide for themselves.
Amit Doshi, Chief Marketing Officer at Britannia Industries Limited stated, “Britannia Bourbon has been the quintessential creme biscuit of India for generations. A treat to the taste buds and sparking joy in every household, teaching us the real treat for chocolate layers between the sugar-sprinkled biscuits. Britannia Bourbon has captivated millions with its rich flavour that is so unique to create a cult following like no other.”
He continued, “Today, we take a momentous step forward by introducing the all-new Britannia Bourbon with the new packaging that highlights its multiple layers of chocolate. This is a testimony of our dedication towards delivering innovative & superior taste experiences for our consumers. The much loved classic Britannia Bourbon for its exquisite blend of chocolatey goodness, and now we're taking that delight to new heights with three delectable layers of chocolate indulgence. We have increased the product supremacy by adding more chocolate to make it even more indulging. The television commercial creatively conceptualised by our partners, The Womb, brings to life our new brand proposition, which celebrates not just the layers of chocolate but also the layers of emotion, nostalgia, and joy that Britannia Bourbon brings to every bite.”
Suyash Khabya, Creative Head at The Womb said, "AM and Planning said Britannia Bourbon ki brief hai 'Chocolate pe Chocolate pe Chocolate'. On expected lines, Creative said 'Don't agree'! It's Chocolate below Chocolate below Chocolate'. And Boom! That was the idea. A debate. But rather than keeping the debate to a gully in India, we took it global. Gave it scale. We got the world to argue, and aggressively. A simple idea but unignorable. Or is it the other way around? Now, that's another debate."
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SNICKERS celebrates cricket season with Noobie twist
The campaign captures the quirks of cricket fandom with humour
By e4m Staff | Sep 23, 2023 8:28 AM | 2 min read
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Cheil India weaves a story around affordability for Samsung Galaxy
The campaign is inspired by the tradition of hand-me-down gadgets within the family
By e4m Staff | Sep 24, 2023 4:00 PM | 2 min read
Cheil India has crafted a new campaign for Samsung Galaxy Smartphones with a fresh take on making great tech affordable.
The campaign features two Galaxy products from the house of Samsung and is inspired by the tradition of hand-me-down gadgets within the family.
“Keeping true to our philosophy of making great tech affordable, The Samsung S23 Series builds on the philosophy of affordability where consumers can choose upto 24M no cost EMI along with an unmatched exchange bonus on their old device driving our mission of Digital India,” says Aditya Babbar, Senior Director, Mobile Business, Samsung India.
The campaign is anchored around a film and its essence is affordability. The film is about offers. For such a tactical film, Cheil India approached it in an entirely new light. They weaved in a storyline around siblings. How one avails the zero down payment offer on the Galaxy S23 Ultra and returns his old phone to his younger sister, and how she upgrades that for a Galaxy Z Flip5 with an additional discount. The follow-up ads establish the archetypal relationship that a brother-sister have and the role the Galaxy S23 Ultra plays in each aspect of their relationship.
“We have shared our smartphones with our siblings and all we did was capture this moment in a tongue-in-cheek manner, not to mention the attractive offers that make it easier to upgrade to Galaxy phones” says Vikash Chemjong, CCO, Cheil India.
Speaking about the campaign, Srijib Mallik- Head of Business-Samsung, at Cheil India, said, “Hand-me-down is common practice amongst siblings. However, with our attractive offers, one can get into the aspirational Galaxy series. Through slice-of-life films, we have catapulted this observation into a theme that holds the entire campaign together.”
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Pitch Perfect: How AI is helping agencies win new businesses
The technology helps agencies provide data-driven insights and create pitches more efficiently and faster, thereby streamlining tasks & freeing up time for strategic and creative thinking, say experts
By Tanzila Shaikh | Sep 22, 2023 9:06 AM | 6 min read
Artificial Intelligence (AI) has become the new buzzword in town. While marketers have been using it for some time now to engage with their consumers more effectively, the newest lovers of the transformational technology, it seems, are advertising agencies. The agencies, say industry leaders, are using AI for the pitching process to win businesses. Though it is still work-in-progress when it comes to full-fledged use of the tools, industry leaders say AI provides them data-driven insights which help create pitches more efficiently and faster, thereby freeing up time for creative thinking.
We spoke to experts to understand how actually AI has taken a seat at the pitch meetings.
New weapon in the arsenal
According to Rajni Daswani, Director - Digital Marketing, SoCheers, AI has now become a fundamental tool in the arsenal of agencies. “The technology is revolutionizing our ability to dissect many aspects, like providing valuable insights, that help us tailor our pitches for the clients. It helps us target audience, personalize content, provide data-driven insights and create pitches more efficiently and faster. It acts as a personalized assistant, streamlining tasks and freeing up time for strategic and creative thinking.”
Azazul Haque, CCO at Media.Monks, says they have been using AI when the idea needs it. “Whether to use AI tools for pitches depends on the idea. But for many pitches and for existing clients, we do use AI tools to create proof of concept. But we are using AI when the idea needs it and not for creating generic bulk content. We used machine learning for creating proof of concept in campaigns done for Tata Tea,” he adds.
While the industry is still getting a hang of the technology, some have started using different tools, says Dr. Sandeep Goyal, Chairman, Rediffusion. “AI is still work in progress. The art guys are still experimenting and learning every day. So, the real results from AI are yet to be experienced. Right now, you hit the high notes on one nice visual but struggle with the next one. It is an evolving business. When Photoshop came, it was a big leap forward. Now AI will take us to new realms. The pace of change really needs a cerebral leap forward. This is as much about good copywriters giving the right search word commands as art directors learning new skills,” he explains.
Sharing how they are using AI for pitching, Siddharth Bhansali, Founder, Noesis.tech (Zoo Media), says AI is used as a starting point to get better insights, soemthing that wasn’t possible earlier. “AI is revolutionizing the way agencies craft their pitches. First and foremost, it provides data-driven insights that allow us to understand potential clients' needs, industry trends, and audience behavior with unprecedented precision. Instead of relying solely on intuition or broad industry knowledge, we now have access to detailed analytics that guide our strategies”, he said.
Explaining the technicalities of the usage, Preetham Venkky, Chief Digital Officer, DDB Mudra Group, shares, “AI technology has created two kinds of tools. There are AI-first tools like ChatGPT and Midjourney and AI-augmented tools like Adobe Firefly. In the case of pitches, it is important to focus on the brand, which means the visuals, the copy, expression and the tone have to be focussed on the brand. So, in the case of pitches, we don’t use AI-first tools very much unless it’s an AI-driven concept. But we do use AI-augmented tools. After we win a client and if there is an interesting idea that needs to be showcased, that is where we use AI-first tools.”
Exercising Caution
One of the most common points that all experts made when asked about using AI for business pitches is that it helps them to get better insights of the audiences that they are targeting for the client, but one can depend on it only to an extent, atleast for now.
Shares Rahul Pahwa, Sr. VP and Business Head said (North), Grey Group, “Has AI been a gamechanger? I feel not yet. But it has enabled individuals to write quickly, and there are tools that help them to enhance their productivity and efficiency. For pitches, you have to know and be aware that everyone knows about these tools and so if you depend on AI to gain that edge, then it's a game of who knows the software better. Individuals use AI as a starting point, there are some advanced tools that can help you with scientific data in the strategy stage. So, at a strategy and research level, it helps to an extent.”
Venkky too shares the same concerns. “AI has been very useful in data interpretation. But for instance, if you are targeting a category, you are trying to look at the dynamics and if you are taking data from reports, it might be insufficient in front of the client because everyone might have the same reports. With AI tools you can get nuggets of deeper information and that’s how we use AI.”
Human intelligence is the real magic
Experts say that AI is just the starting point or the skeleton of the work, but the actual magic is still done by human intelligence and it is what makes a wholesome pitch and makes them win a business as well as forge a long-lasting relationship.
According to Venkky, AI is a sous-chef while human intelligence is still the main chef. “AI is a great sous-chef. It’s a great prep chef and humans have to be the main chef. The sou- chef does 80% of the work but it’s the 20% of a human touch that make the 80% impactful.”
“Right now, it is not a gamechanger to win businesses. Human intelligence is still the fundamental of winning pitches. AI can’t help you create something new because it is definitely human creativity that gives you the edge,” says Pahwa.
Adds Haque, “AI will change the way industry functions. Bulk generic content, like always-on content, will mostly be created by AI in times to come. Just like industrial machines replaced handicrafts in the past, AI will replace human basic skill set-led departments like content writers, graphic designers, etc. It will create a future of thinking-led creative agencies. It might make the agencies leaner. Agencies might offer better ROI to the clients. Be it existing or new business.”
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Himalaya Wellness Company's new campaign focuses on pain relief solutions
The film is for Rumalaya Active Spray
By e4m Staff | Sep 21, 2023 5:41 PM | 2 min read
Himalaya Wellness Company has announced the launch of Rumalaya Active Spray's new television advertising campaign aimed at providing consumers with quick and long-lasting pain relief. The campaign’s theme, "Rumalaya Active Spray: Your Pain Relief Partner," showcases Himalaya’s commitment towards delivering clinically tested, safe, and effective pain relief lasting up to six hours.
Rumalaya Active Spray’s new TVC campaign is an all-India advertising campaign on television, covering leading national and regional channels, targeting key markets such as West Bengal, Maharashtra, Karnataka, and Tamil Nadu. In addition to TV advertisements, Himalaya is also advertising the product digitally on platforms like YouTube and Meta pan India to reach a wider audience. The campaign promotes the Rumalaya range of pain relief products, including spray, gel, liniment, and balm, to increase awareness about its diverse offerings.
"We have utilized digital platforms to target high-affinity consumers and drive e-commerce conversions. Himalaya has featured Rumalaya Active Spray ads during live Asia Cup matches and makes our products available in over one lakh outlets. Additionally, we engaged in experiential marketing through sampling activations at popular melas/gathering/fairs to reach a diverse audience," says Vikas Bansi, Business Head-OTC, Himalaya Wellness Company.
He further added, “In order to complement consumer activation efforts, we have also conducted product detailing and sampling activities, along with Continuing Medical Education (CME) programs targeting relevant healthcare professionals, especially doctors specializing in pain management. With a foundation rooted in consumer insights and a comprehensive marketing strategy, we expect the Rumalaya Active Spray TVC campaign to generate significant consumer awareness and demand.”
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Akshay Kumar & Kriti Kharbanda get into a comedy of errors in Catch Salt & Spices ad
Conceptualized by Dentsu Creative, the film is centered around Catch Hing
By e4m Staff | Sep 21, 2023 3:31 PM | 4 min read
DS Group, a multi-business corporation and a leading FMCG Conglomerate, launched a new TVC for Catch Salt & Spices, to further strengthen its brand positioning with the message, "Kyunki Khana Sirf Khana Nahi Hota." Conceptualized by Dentsu Creative, the film is centered around Catch Hing. Besides the TV channels, the all-new TV commercial will also be amplified across multiple digital touch points including Instagram, Facebook and YouTube. The TVC features Bollywood superstar, Akshay Kumar with the vibrant and talented Kriti Kharbanda as a co-star, adding a fresh and exciting dimension to DS Group's marketing efforts.
The new TVC brings to life the essence of DS Group's commitment to quality and excellence in the culinary world. It encapsulates the idea that food transcends mere sustenance; it is an experience, a celebration of flavors, and an expression of love. With Hing as the focal point, the commercial emphasizes the brand's dedication to providing high-quality, authentic, and flavorful products that elevate every meal.
The new Catch Hing TVC plays on the word “Khushboo” which means ‘Aroma’ and is also a common name in India! The play of words between the two expressions makes the film enjoyable while delivering on the product and brand proposition. The film opens with Akshay Kumar, playing the role of a husband, entering a home carrying a bag filled with groceries, including a variety of spices, and informing his wife “Khushboo” that he brought all the groceries from the market. His attention is piqued when he notices a young boy peering into his house, sparking his curiosity about the boy's intentions. The boy is captivated by the enticing aroma wafting from the kitchen, and upon Akshay’s questioning, he unknowingly says he is attracted to Khushboo (not his wife but Aroma) in the kitchen where Akshay's wife, Kriti Kharbanda, is using Catch Hing for cooking. To correct the misunderstanding Akshay proceeds to introduce the boy to Catch Hing, highlighting its authentic fragrance. In the closing scenes, both men are seen savoring a delicious Indian meal prepared using Catch 'Hing' where Akshay delivers the message that "Khana sirf khana nahi hota, “bigadte mamle ko sambhalne ka zariya bhi hota hai," which translates to "Food is not just food, it's also a way to handle delicate situations." It subtly reinforces the essence of Khusboo(aroma) in cooking, enhancing flavor and serving as a crucial indicator of ingredient quality and freshness, thereby adding value – to taste, to the situation, to relationships, etc.
Akshay Kumar, renowned Bollywood actor, expressed, "I am truly excited to continue my association with DS Group and their Catch Hing campaign. 'Kyunki Khana Sirf Khana Nahi Hota' has always resonated with me because it emphasizes the deeper significance of food in our lives. Food is not just sustenance; it's an expression of love, culture, and emotions. With this new TV commercial centered around ‘Hing’, we aim to convey that message even more powerfully. I'm proud to be a part of a brand that values quality and authenticity in the culinary world, and I believe this TVC will further strengthen DS Group's position as a trusted name in every Indian kitchen."
Kriti Kharbanda, Bollywood actress expressed, "I am truly honored to join DS Group's journey in reinforces the essence of 'Kyunki Khana Sirf Khana Nahi Hota’. The new TV commercial not only celebrates the essence of this message but also introduces the magic of Hing as a culinary game-changer. Having grown up in a household where my mom extensively used Catch masalas in her culinary creations, it's a source of immense pride for me to be associated with the brand today."
Sandeep Ghosh, Business Head, DS Spiceo Pvt Ltd., emphasized the importance of spices in Indian cuisine, saying, "We are thrilled to unveil this exciting TVC, which not only reinforces our brand's core message of 'Kyunki Khana Sirf Khana Nahi Hota,' but also showcases the exceptional qualities of our Hing product. Our continued partnership with Akshay Kumar and the introduction of Kriti Kharbanda underscores our commitment to excellence and innovation. We are confident that this TVC will resonate with our customers and reaffirm DS Group as their trusted choice for culinary essentials."
Ujjwal Anand, Executive Vice President, Dentsu Creative said, “Catch Salts & Spices is a forward-thinking brand, boasting a diverse array of top-notch offerings. With its new strategic direction, the brand aims to explore the profound relationship consumers have with food, promising to disrupt the conventional norms within the competitive market.”
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Jim Sarbh ‘breaks through’ societal judgment in a bold campaign by Infinix India
The campaign is about empowering individuals to defy convention and unlock their true and unique potential
By e4m Staff | Sep 21, 2023 2:58 PM | 2 min read
Infinix, a new age technology brand, has launched a brand film titled ‘#BreakThrough’. In a society bound by judgments and stereotypes, Infinix has taken a daring stance by showcasing the spirit of those who fearlessly defy the status quo. The film showcases characters often considered as societal outcasts, such as homeless individuals and sex workers, to highlight the need for inclusivity.
Breaking away from conventional norms, Infinix introduces a refreshing concept in the film. Instead of relying on traditional celebrity endorsements, the brand opts for a creative approach by featuring Jim Sarbh in a captivating cameo role. Jim becomes the eyes of society, portraying a range of shocking and never-seen-before looks, sparking intrigue and manifesting engagement from audiences in the form of the viral social media sensation 'Spot Jim’.
The core message of ‘#BreakThrough’ revolves around Infinix India's unwavering commitment to surpass industry standards and deliver breakthrough products that provide meaningful solutions to consumers' lives. By championing inclusivity and celebrating individuals who defy societal molds, Infinix reinforces its dedication to creating a world that embraces diversity and encourages innovation.
“As a new-age tech brand, Infinix India believes in pushing boundaries, challenging norms, and driving innovation. We are committed to redefining what is possible in the tech ecosystem through our ever expanding categories and unique propositions.
'Break Through,' resonates and mirrors the journey that Infinix has undertaken by defying convention and bringing meaningful solutions to people’s lives. Through this film, we want individuals to believe in the power of their potential and the importance of embracing differences,” said Anish Kapoor, CEO, Infinix. “We chose to tell this story along with the extremely talented Jim Sarbh, who rightly embodies the brand's spirit.”
Jim Sarbh said, “Referring to a quote by Carl Jung ‘Thinking is difficult, that’s why most people judge.’ I am glad brands like Infinix are spreading the message of acceptance, understanding and community building.”
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