crm
Grey

Grey Cell Public Relations will ideate, plan, manage and implement PR, communication strategy for Kapture CRM

exchange4media Staff Aug 13, 2019 12:47 PM

Botworx.ai

With 16 years of experience, Walia will be responsible for the leadership of the Botworx.ai’s sales team, developing new business opportunities and creating customised solutions for leading brands in India

exchange4media Staff Jun 11, 2018 4:17 PM

Guest column: Omni-channel CRM to drive all digital marketing: Sachin Karweer, Hinduja Global Solutions Interactive

Sachin Karweer, Business head – Hinduja Global Solutions Interactive, recaps the trends that shaped the digital industry in 2016

Sachin Karweer Dec 28, 2016 8:11 AM

Mercedes-Benz India announces key organizational changes

Mercedes-Benz India announced key organizational changes in after-sales and marketing functions and CRM divisions. The new appointments will be effective from January 1, 2016

exchange4media Staff Dec 22, 2015 8:08 AM

Are brands struggling to cope with the social media challenge of customer service experience?

Given the cross functional nature of customer experience, brands struggle with who should interact with the customer on a channel which is both marketing and customer service

Ankur Singh Nov 17, 2014 7:59 AM

Framework for Social Business

Nishith Gupta, TO THE NEW, talks about six components needed to overcome the challenge around people, process and technology to help you adopt social for business

Nishith Gupta Nov 3, 2014 10:40 AM

Invest more in digital or lose a thousand billion in opportunity costs: Vikram Sakhuja

Sakhuja, Global CEO of Maxus, questioned why the industry should be happy with spending only eight per cent on digital; Karthi Marshan, Head (Marketing) of Kotak Mahindra

Abhinn Shreshtha Oct 1, 2014 8:15 AM

Social Wavelength joins hands with Radian6

The partnership to bring enterprise grade social media monitoring solutions to the Indian market

exchange4media Staff Oct 22, 2012 7:36 PM

Mindshare launches marketing intelligence platform

Mindshare has created a user-centric and open source data-driven marketing intelligence platform that helps make informed marketing spend decisions

exchange4media Staff Jun 20, 2012 11:20 PM

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