archana-sinha
Archana Sinha, Chaitanya Kakkar, Nikhil Asopa, Protiti Bagchi, Sonam Pradhan, Sumiit Zawar, Kanchan Srivastava?blur=25

At e4m TechManch 2025, CX leaders across telecom, retail, pharma, and tech explored how AI, data, and design are redefining omnichannel engagement

e4m Staff Jul 21, 2025 1:32 PM

Archana Sinha?blur=25

Guest Column: Archana Sinha, Senior Director - Marketing, Salesforce India, writes how marketers can innovate to meet the expectations of customers in the new environment

Archana Sinha Nov 2, 2020 9:03 AM