Mumbai flood: When Twitter and journalists came to the rescue with real-time information

The torrential downpour on Tuesday brought Mumbai to a standstill and as it returns back to normalcy, we highlight the role played by Twitter and journalists in connecting the dots in what was clearly a time of crisis

e4m by Ronald Menezes
Updated: Aug 31, 2017 8:04 AM

The torrential downpour on Tuesday brought Mumbai to a standstill and as the situation comes back to normal, undeniable would be the important role that Twitter and journalists played in connecting the dots in what was clearly a time of crisis. Not only during the floods in Mumbai but also during trying times across the globe, time and again Twitter has proved to be an instrumental platform. At the same time journalists too were a significant part of bringing some amount of order in the mayhem by relaying important messages to Mumbaikars.


That many people had been stranded at various locations in Mumbai over the last two days is no secret. Celebrities, radio jockeys, sportsmen and other famous personalities took to Twitter to reach out to their followers and helped in conveying important messages. #mumbairains and @mumbaiflooded were the hash tags used to post tweets related to Mumbai floods. Both the topics were trending through the day on Tuesday.


Journalists too had a tough day out in the field. While many of them spent the night sleeping in public places, others had to wade through waist-high water to report in extreme conditions. Their determination and grit ensured that viewers were well informed and stayed as safe as it was possible. 


Speaking about the problems faced and how they managed to deliver on ground reports from Mumbai we had inputs from a few journalists working with some leading news channels of the country.  Ankur Tyagi, Principal Correspondent with a leading news channel, said, “It was a very tough day, we were caught off guard early in the morning and braced ourselves for a long and hard day’s work ahead. This is not the first time we had to report from flooded streets during heavy rains, it has happened before. We cannot step back from our assignments and it is our fundamental duty to give precise and correct information to our viewers. We believe in giving information that serves the purpose of our viewers. Heavy rains, terrorist attacks, packed stadiums, we have seen it all and there is very little that scares us now.” 


Another journalist, who did not wish to be named, said, “It is very rare to see Mumbai crippled to this extent. Every monsoon it is the same situation and as a team of reporters we are always ready to face such situations especially during monsoons. I love my job and that doesn’t deter me from standing in waist high water and reporting about the problems faced by our fellow citizens. We are responsible for bringing forward the issues and times like these are ideal to show what the citizens have to go through. Such times are what we work for and there is no doubt that it is an honour to reach out to people in need.” 


Dr. Sanjay Singh, a resident editor at a leading news channel in Mumbai, said, “Our reporters were precise and on their toes throughout the deluge. We had strategically placed them in troublesome areas where water logging and other issues are common during heavy rainfall. We usually have our teams on alert during monsoons and that makes us a lot more prepared for times like these. With constant coverage from Mumbai we managed to reach out to our viewers and gave them the best possible information we could from a large network of reporters around Mumbai. We constantly strive to give out the right information so that there is no situation of panic. Our reporters have done a fantastic job and will continue to do so in every situation.” 


Here is what twitter was buzzing with:


Farah Khan - 


Farhan Akhtar - 

Priyanka Chopra - 


Mumbai Police -

Ravindra Jadeja - 

Sonakshi Sinha - 

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