BBC is the most re-tweeted news source on Twitter: Naveen Jhunjhunwala
Jhunjhunwala, COO, Indian Operations, BBC Global News talks about Brand BBC, its differentiating factors, its increasing importance in the Indian market and its innovation in content

The iconic brand BBC has a special focus on the Indian market. The Indian operations of BBC Global News are now being helmed by Naveen Jhunjhunwala, the COO, Indian Operations of BBC Global News Ltd who took over early this year. Jhunjhunwala speaks about BBC, the brand, its differentiating factor, its increasing importance in the Indian market and its innovation in content.
What do you think gives BBC the edge over competitors?
The BBC in India has a legacy of trust, which when coupled with a long existence in the Indian markets, give the ‘BBC Brand’ an edge over competition. Globally, BBC has been known for its breadth and depth of global news reporting.Trust and impartiality have always been our cornerstones and audiences are at the heart of what we do, so we strive to ensure that all of our output is of the highest quality.
According to research, BBC is the leader in global breaking news, with journalists in more countries than any other international news channel and bureaux in 85 cities around the world. With this network we are able to provide our viewers with local insight and expertise because our teams live and breathe the story of their homeland every day. Whilst other channels have to send people to cover news in many places, ours are already there. The BBC’s leadership in coverage of fast moving international stories is also reflected in independent data which shows that the BBC is by far the most re-tweeted news source on Twitter.
We have invested over the years internally, and have built an excellent team and worked on enhancing their knowledge and understanding of what we do best. Coupled with excellent relationship management we bring immense value to our clients. These factors give us the edge that we enjoy in the market.
Going forward, what would be BBC’s commercial priorities and what objectives have you set for yourself?
My objective is ‘commercial growth along with growth in audience base’. Besides growing our distribution business and increasing ad revenue, I want BBC to reach more audiences whether via TV, on-line or mobile.We already have strong India-related content and one of my targets is to build on this with even morerelevant programs to make content closer to our Indian audiences.
We are in continuous talks with different segments to enhance our offerings, on screen and on-line, and come up with innovative programs, and target to engage, not only the traditional BBC audience, but reach out to more people and draw them to sample our offerings.
We are providing special emphasis to our on-line business, and it is one of our fastest growing areas in today’s world. We are planning to invest in and enhance our India portal and beef up our presence.
How important is the Indian market for BBC?
As many of you may be already aware, BBC has been broadcasting to and from India since the 1930s – people started relating to BBC via the World Service Radio, and we were one of the first to broadcast News - we are very proud of our channel’s heritage here and our continuing relationship with the Indian market. India’s the world’s largest democracy so it is a critical market for any international broadcaster who wants to build their business. BBC already enjoys a leadership position in India as it is the number one international news channel in India as per the recent Ipsos Affluent Survey for Asia Pacific. And this year, BBC has identified India as one of the key markets for investments across the Globe, making the India market a huge priority.
India’s economic growth coupled with a young English speaking, digitally engaged audience interested in global affairs gives BBC opportunity for expanding its reach in India. The Indian mobile and digital industry is growing at a phenomenal pace and that is also a positive factor for our business with interests across broadcast and internet.
Digitization in India has opened up doors for in-organic growth in India which makes it a very attractive market. The Government’s recent move to increase the Media Ownership Guidelines is welcome, and also the move on FM Radio is very encouraging.
What kind of innovations in content does BBC offer to advertisers and do you think there is need for further innovation?
Collaboration is most important for any successful business partnership. Media space is very dynamic since the audience is on the move and it’s up to us (broadcasters) to provide solutions that clients want.
As a commercial international news provider, we work with our advertising partners to package solutions across all devices and have achieved extremely encouraging results. It’s seamless and that’s what’s attractive to clients and audiences. Advertisers only need to think about the audience they want to reach and we at BBC give an integrated solution in a joined-up way rather than a fragmented and separated approach to TV, desktop and mobile audiences. This is a good thing, as we strive to give both audiences and advertisers what they want individually on all the screens that they are using. Our USP is that you have a great globally recognised brand, with a great product; audiences know they can get the same great trusted high quality BBC content whenever, wherever they are. In India we are increasingly gettinginterest from national clients (which is great), as they see our ability to push their message both at home and around the world.
Do you think the current news channels in India are offering enough scope, professionalism, service and innovation to clients?
As a global broadcaster, BBC appreciates the freedom of press that exists in India which allows so many news channels to operate.BBC has always maintained its distinct identity of carrying international news and is not in competition with the domestic channels. BBC World News is an international news channel; we pride ourselves on telling the stories of India around the world and bring stories of global importance to Indian viewers.
As an international channel, delivering news to more than 380 million households across the world, our ability to offer a global perspective, with knowledge and insight from our vast network of journalists is what makes us stand out.
We also believe that in spite of the number of channels increasing we maintain our position of being the most trusted source of news in India. We enjoy a positive relationship with the domestic channels and are happy to work with them from time to time.
What are some of the steps you will be taking to ensure audience growth for the BBC in India?
BBC is already the leading international news channel in India andbbc.com continues to be India’s #1 English-language international news website reaching 3 million unique visitors and with 17.4 million page views across desktop and mobile according to ComScore (May 2014 ranking) and Omniture (May 2014 traffic). Plusbbc.com is also this country’s #1 international news provider among young Indians (15-34 age group). There are more BBC World News Facebook fans in India than any other country with folk here making up 17% of our total FB fans.Having said all this, I maintain that there is always room for more. Some of the initiatives that you can look forward to are:
· More India relevant content to engage Indian audiences
· More focus on digital since households in India doubled post digitization from 20milion to 39million now.
· Continuing initiatives like India being chosen as the pilot area for our instant messaging trial – during the elections we shared content with audience via WhatsApp
· More innovative launches like India edition of BBC.com on mobile which launched in March. This complements the desktop edition and India section of the BBC.com news site and provides a tailored experience, including top India news stories along with global news headlines, video, business, sport and the best from our features content. It also gives people access to news headlines from the BBC World Service Hindi and Tamil sites.
Can we expect more India centric content from the BBC in the near future?
One of my key priorities is to build even further on our content on the channel and online which are more relevant to the Indian audience.
BBC is committed to the Indian market as highlighted by our coverage of elections, plus India Direct Series and Hardtalk Specials that went out earlier this year. Our bureaux in Delhi and the team in Mumbai makes sure the Indian story is being shared around the world on a daily basis through general news reporting and through programmes like India Business Report, which airs weekly and covers India centric developments.
Coming up we will have dedicated focus on business in India, especially when eyes around the world will be on the World Economic Forum in November. Our international correspondents will be covering stories and features which will be very relevant to the Indian audience and also cover India across the globe.
Plus, we will look at delivering India relevant content that works across both TV and on bbc.com. For example, we will have Made In India, which starts in September, a series of six short films and online content that explores the stories behind Indian brands and products.
Also, you may be aware, we have BBC websites in local languages, and are focusing on the Hindi website as it is gaining in popularity.
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Crossbeats gets Suryakumar Yadav as brand ambassador for its smartwatch category
The collaboration is part of the brand's endeavours to penetrate new markets
By e4m Staff | Sep 21, 2023 2:30 PM | 2 min read
Consumer tech brand Crossbeats has roped in ace cricketer Suryakumar Yadav as the brand ambassador for its smartwatch category. This is the first time Crossbeats has signed a brand ambassador since its inception.
Suryakumar Yadav (SKY) will be the face of the brand’s existing and upcoming range of smartwatches. The collaboration promises to be a game changer for Crossbeats as it will open doors for the brand to penetrate the new market.
Archit Agarwal, Co-Founder of Crossbeats said, “We are thrilled to collaborate with SKY and extend a warm welcome to him into the Crossbeats family. His consistency as a match-winner reflects Crossbeats' energetic and dependable persona”.
On this association with Crossbeats- Suryakumar Yadav, who is exclusively managed by RISE Worldwide, said, “I have always believed in innovation, style and walking the extra mile for excellence. I am excited to partner with Crossbeats for their smartwatches category, which also pushes boundaries to strive for performance, design, aesthetics and technology.”
Crossbeats has always been the industry leader, however, this collaboration promises to be a game changer as it will open doors to penetrate the new market. With this new development, the brand is looking at redefining the smartwatch experience for the new generation and rigorously pushing its smartwatch segment in India. It is set to tap into new audiences and take the world of smartwatches by storm.
Stay tuned for what promises to be a game-changing inning in the world of smartwatches.
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Tennis player Sumit Nagal ties up with Gatorade
'This association comes to me at a pivotal time,' said Nagpal
By e4m Staff | Sep 21, 2023 2:02 PM | 2 min read
After coming across Tennis player Sumit Nagal’s heartfelt confession, Gatorade® came forward to support Sumit by welcoming him to the Gatorade® family with a 3-year association.
"With a vast history of supporting athletes across the world, Gatorade® has believed in enabling athletes to achieve peak performance. This move by Gatorade® underscores its commitment towards helping athletes. In addition, Sumit will be assisted on his recovery and nutrition needs under the guidance of a team of experts at the Gatorade® Sports Science Institute (GSSI). Gatorade® Sports Science Institute help athletes optimize their health and performance through research, innovation and education on hydration and nutrition science which is key element for sportspeople," said the brand.
Ankit Agarwal, Associate Director, Energy & Hydration, PepsiCo India adds on the association, “Gatorade has always believed in supporting sportspeople to achieve peak performance. Sumit is a role model for the new-gen athletes of India with his career being a true example of hard work and sweat that makes talent shine. As a brand that is dedicated to supporting athletes in removing barriers to sporting success, we are delighted to welcome Sumit to the Gatorade squad. We wish him the best as he represents the nation, and we hope to empower the next generation of athletes with this association as they continue to pursue their dreams.”
Tennis Player, Sumit Nagal said, “I am deeply moved and grateful to join hands with Gatorade. This association comes to me at a pivotal time, and I am thankful my hard work and passion is getting recognized and appreciated. With Gatorade by my side, I am sure I will reach new heights and give it my all both on and off the court.”
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KRAFTON India teams up with Hardik Pandya
This collaboration will soon bring exclusive in-game items inspired by Hardik Pandya's style and personality
By e4m Staff | Sep 21, 2023 1:48 PM | 1 min read
BATTLEGROUNDS MOBILE INDIA (BGMI)has announced a new collaboration with cricketer Hardik Pandya.
This collaboration will soon bring exclusive in-game items inspired by Hardik Pandya's style and personality, such as outfits, helmets, skins, voice packs and cricket-themed emotes. BGMI players will be able to enjoy these items and express themselves in the game with Hardik Pandya's flair and charisma.
Sean Hyunil Sohn - CEO, KRAFTON India, expressed his enthusiasm on the collaboration, stating, "We are delighted to launch this collaboration with Hardik Pandya. Embodying the spirit of grit, skill and survival, he is a dynamic force in the world of cricket, and his passion is something that BGMI players can relate to. This collaboration is a celebration of this shared spirit, and we're excited to bring a fusion of cricket and gaming to our players. We look forward to working with him and creating memorable moments for our players."
Hardik Pandya, who is exclusively managed by RISE Worldwide, expressed his enthusiasm for the partnership, saying, "I have always enjoyed seeing the passion and fire of BGMI players, which has made it one of the most unique and popular games in the country. I am excited to be part of the BGMI family and can’t wait to see the players sport their cricket-themed avatars, emotes, and gear.”
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Our marketing budget is up by 15% this year: Shashank Srivastava, Maruti Suzuki
Srivastava, Senior Executive Officer, Marketing and Sales, Maruti Suzuki, talks marketing strategies and budgets on the 6th anniversary of the company's retail channel ARENA
By Aditi Gupta | Sep 21, 2023 1:41 PM | 3 min read
Maruti Suzuki has rolled out a campaign ‘Find Your Match’ for its young buyers on the sixth anniversary of its retail channel ARENA.
exchange4media caught up with Shashank Srivastava, Senior Executive Officer, Marketing and Sales, Maruti Suzuki, who shared the idea behind the campaign and how this time the marketing budget is close to around Rs 1,000 crore, 15% up from last year.
Tell us about the campaign ‘Find Your Match’. How was it conceived?
We have launched this campaign on the occasion of the 6th anniversary of ARENA channel which is the number one channel in the automotive space. We have reached over 7 million people in six years and add 1 million every year. The rate is one lakh a month. India has a growing economy and a lot of young buyers come into the buying space every year. ARENA is normally the place where younger people buy their first cars. So we thought we’ll have a campaign not just for the product but the entire channel with ‘Find Your Match’.
It is based on the research on what the buyers are really looking for when buying a car. It is not just about buying functionality that is transportation but also their lifestyle and aspirations. Cars enable them to socialise and it is also a status symbol in Indian context. Consumers have a relationship with their first car and we wanted to give them the good experience of buying the car through ARENA. It meets different requirements.”
What will be the marketing strategy for the campaign and the media mix?
We have realised that it has to be vernacular. Young buyers are consuming a lot of vernacular content. On TV and OTT, it is GEC that we are focusing on. For digital, we are spending almost 30 % of our overall spends. For ARENA anniversary we have especially used influencers.
What are the plans for the festive season? Will the marketing be any different from last time?
We are looking at vernacular in a big way. We’ll have 12 festive films in vernacular which we will run on GECs, OTT space and digital too. We ran one film in Malayalam during Onam. We have a whole calendar line-up with Navratra, Durga Puja, Dussehra, Diwali, Christmas, Lohri etc. We have 12 such films which we will run in the next few months largely in the TV/OTT space and digital as well.
What will be the marketing budget this time ?
We have the World Cup also this time so we will be rolling our campaigns there too. The budget has increased by 15 % over the last year. The annual budget for the marketing campaigns this year is close to about Rs 1000 crore.
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Kareena Kapoor Khan turns 43: Brand Bebo goes big this year
From Tira to Tata Play, a look at all the brands endorsed by the actor
By Sohini Ganguly | Sep 21, 2023 1:04 PM | 3 min read
With the release of the crime thriller ‘Jaane Jaan’, Kareena Kapoor Khan has created quite a stir in the showbiz. The Sujoy Ghosh-directed Netflix Original went live today, on her 43rd birthday.
From the fearless Geet in ‘Jab We Met’ to the regal Poo in ‘Kabhi Khushi Kabhie Gham’, Khan has etched her presence in Bollywood ever since she set foot in the glam industry. As one of the highest-paid actresses, Khan has a net worth of around Rs 485 crores today. She ranked 7th on the Indian Institute of Human Brand's survey on Power Couples (2022) along with her husband Saif Ali Khan. Khan has 10.9 million followers on Instagram as of this day.
But her cinematic journey is not the only facet that defines her. Most of her net worth is defined by the brands she endorses and is associated with.
For instance, her most recent association with Reliance-owned Tira Beauty made headlines. The brand roped in Kareena, Kiara Advani and Suhana Khan as the faces of its campaign. The campaign celebrates the role of beauty and how people use it to express themselves, including this star trio.
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MyTrident, the flagship home furnishing brand of Trident Group, also roped Khan in this year, as their brand ambassador during the launch of its Fall-Winter’23 collections.
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MyTrident, the flagship home furnishing brand of Trident Group, also roped Khan in this year, as their brand ambassador during the launch of its Fall-Winter’23 collections.
Warner Bros. Discovery in India launched a TVC this year, featuring Khan to promote its new network channels bundle including Discovery Channel, Animal Planet, TLC, Discovery Kids, Cartoon Network, Pogo, Eurosport, Discovery Turbo, CNN, Dtamil, Discovery Science, and Investigation Discovery.
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One of her longest-standing associations has been with sports apparel brand Puma, which has continued since 2020. Every time one decides to scroll through Bebo’s Instagram handle, a Puma collaboration is most likely to appear among the top posts!
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She has also time and again been seen on Tata Play Binge ads, alongside her husband. The ads generally take a quirky and humorous tone, that further leads to a massive engagement on social handles.
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Apart from mainstream endorsements, Khan has also collaborated with names like UNICEF, to spread awareness about the importance of education to children and the impact on their future. Her collaboration with GSK too, looked at ensuring kids are vaccinated against flu.
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Among other brands in Khan’s list of brand associations are Berger Paints, Fizzy Goblet, Drools India, TOPS, Netmeds and Springfit Mattresses.
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e4m Pitch Top 50 Brands 2023: Celebrating trailblazing brands in ‘Digital-First’ category
This category includes technology-driven brands that drive growth and business through digital capabilities
By e4m Staff | Sep 21, 2023 11:45 AM | 2 min read
The upcoming edition of e4m Pitch 50 Brands will be held on October 18 in Gurugram in the presence of top industry leaders and experts. The one-of-its-kind event is set to be a gala affair, bringing together the brightest minds and trailblazing brands from the advertising and marketing ecosystem.
From breakthrough technologies to groundbreaking strategies, the award night will honour top five brands across ten categories for their exemplary work. The 10 categories include - Bottom of the Pyramid, Challengers, Digital First, Evergreens, Impactful Debuts, Luxe, Newsmakers, Regionals, Resurgents and Social Contributors.
In this article, we will explore more about the ‘Digital First’ category that includes technology-driven brands, a technology product or a technology-enabled product. The brands under this category must have technology at the heart of the product or brand and must have a clearly-defined revenue stream. Digital-first brands are those that leverage technology and the digital landscape to create seamless, personalized experiences for their customers through innovation and data-driven insights.
In the fast-paced and evolving scenario that we live in today, the digital-first brands are characterized by their agility as they are quick to adapt to emerging technologies to enhance customer experiences. The ‘Digital First’ brands have the potential to leverage the power of data analytics and streamline their strategies and connect with their audience.
This year, the Advisory Board will be chaired by D Shivakumar, Operating Partner, Advent International, and Former Chairperson & Chief Executive Officer, PepsiCo India. The other members include Anuja Mishra, CMO, Honasa (Mamaearth, BBlunt, The DermaCo, Aqualogica), Amal Kelshikar, Executive Director, Torrent Pharmaceuticals Ltd; Ajay Gupte, Chief Executive Officer-South Asia, Wavemaker; Dheeraj Sinha, Managing Director, Leo Burnett; Poonam Kaul, Former CMO of Apple India; Rohit Ohri, Chairman & CEO, FCB Ulka India; Rahul Talwar, Chief Marketing Officer, Max Life Insurance; Sunil Suresh, CMO, Global Head of Marketing, Corp Comm, Loyalty & Business Head eCom, Air India; Sanjeev Jasani, COO, Cheil India and Vikram Sakhuja, Group CEO, Madison Media & OOH.
In 2022, a total of four brands won under the ‘Digital First category. Lenskart, Nykaa, Pharmeasy and PhonePe took home the honours under this category for effectively embracing digital technologies and channels to engage with customers and drive business.
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Hyundai Motor India posts 38% jump in ad spends in FY23
PAT saw an uptick of 63%
By Sohini Ganguly | Sep 21, 2023 8:44 AM | 2 min read
Hyundai Motor India posted a 37.6% jump in ad spends, in FY’23 as compared to FY’22. The company spent around Rs 491 crores in FY’22, and increased it to Rs 677 crores in FY’23. The auto major also saw around 27% increase in its revenue from operations, as it went from Rs 47,042 crores to Rs 59,761 crores.
The standalone profit before tax and profit after tax for FY’23 was around Rs 6,268 crores and Rs. 4,653 crores respectively as compared to Rs 3,722 crores and Rs 2,861 crores respectively for the FY 21-22, recording an increase of 68.4% in PBT and 62.6% in PAT respectively.
In fiscal year 2022-23, India's electric car sales surpassed one million units. According to the data from the Society of Manufacturers of Electric Vehicles (SMEV), the whole EV industry sold 11.7 lakh units in FY’23, as against 4.58 lakh units in the previous financial year, a significant 154% year-over-year increase with two-wheelers accounting for 62% of the sales and 4 wheelers only 4%.
Hyundai in its financial report shared the company is also accelerating its electrification strategy to become a market leader in the EV system.
The total production of the company for FY’23 was 7.27 lakh units as against 6.06 lakh units in the previous year, an increase of 20%. It also registered its highest ever sales in FY’23. All the Marquee Hyundai models like Creta, Venue, Alcazar, Tucson, Aura and Grand i10 Nios registered their highest ever annual numbers in FY’23.
The domestic sales during the year was 5.67 lakh units as against 4.81 lakh units in the previous year, registering a growth of 17.9%. On the export front, Hyundai’s sales increased from 1.29 lakh units to 1.53 lakh units, a growth of 18.4% contributed mainly by African and Latin American markets.
The company is also in the process of increasing the production capacity to 8,50,000 units p.a. to meet the market demand by further automating certain processes. It mentioned in its report that it will introduce advanced technologies like AI and digitalisation to enable the transformation of the entire factory to a Smart Factory.
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