SVG Media forges strategic partnership with BirdEye
SVG Media, a Dentsu Aegis Network company, will help increase US-based BirdEye’s global footprint as the leading customer experience and business reputation platform
Published - 19-February-2019
SVG Media, a digital marketing platform with over 150 million unique visitors, has announced a strategic partnership with US-based BirdEye in India.
With BirdEye, businesses can manage their reviews across hundreds of websites and turn customer feedback into revenue growth. SVG Media, a Dentsu Aegis Network Company, will help increase BirdEye’s global footprint as the leading customer experience and business reputation platform.
BirdEye gives businesses the ability to hardwire every business decision around the customer and scale revenue growth. BirdEye’s all-in-one platform includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings, webchat, business insights and competitive benchmarking.
SVG Media will assign a workforce of Digital experts across multiple offices in India and will support BirdEye in working with leading brands all over the country.
“We are incredibly excited about this partnership. SVG brings an unparalleled understanding and execution in the Indian market. This is the reason why the majority of the world’s leading companies cherry-pick SVG as their digital partner,” said Naveen Gupta, co-founder and CEO of BirdEye.
“The marketing tangent in India is fast evolving and there is a growing need for effective marketing technologies. The BirdEye product suite serves a holistic and focused approach towards revenue contribution across their implementations. SVG would bring its strategic market understanding and sales expertise to grow the business presence in India. We are very excited to be partnering with BirdEye and are looking forward to improving customer experiences in India,” said Anurag Gupta, CEO of SVG Media.
Launched in early 2012, BirdEye now serves over 50,000 business from small and medium-sized businesses to Fortune 500 companies. The partnership with SVG Media will further strengthen BirdEye’s presence in the Indian market at a time when the company is more than ever advancing its products and services for brands looking to manage their customer experience and online reputation all in one place.