Building trust in agentic era: Visa’s Rishi Chhabra to share insights at Pitch BFSI Summit
At the fourth edition of the summit, Rishi Chhabra, Country Manager, India, Visa, will engage in a fireside chat with Nawal Ahuja, Co-Founder, e4m
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Published: Sep 21, 2026 3:20 PM | 2 min read
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- The fourth Pitch BFSI Summit will take place on September 23 in Mumbai, focusing on trust, security, and innovation in the banking, financial services, and insurance sector amid rapid technological changes.
- A key feature of the summit will be a fireside chat between Rishi Chhabra of Visa and Nawal Ahuja of exchange4media, discussing the impact of AI and agentic technologies on digital payment interactions.
- The discussion will address the evolving nature of trust in digital payments, emphasizing the importance of secure transactions as AI agents become more prevalent in decision-making.
- The summit will include keynotes and panels exploring AI-native banking, the under-marketing of the SIP and insurance economy, brand relevance in a fragmented attention landscape, and strategies for establishing India as a globally trusted financial services hub.
The fourth edition of the Pitch BFSI Summit, scheduled for September 23 in Mumbai, will bring together senior leaders and experts from the banking, financial services and insurance sector. As the industry navigates rapid changes in technology and consumer behaviour, the upcoming edition of the summit will focus on the evolving role of trust, security and innovation in the BFSI ecosystem.
One of the key highlights of the summit is a fireside chat between Rishi Chhabra, Country Manager, India, Visa and Nawal Ahuja, Co-Founder, exchange4media. The duo will share key insights on the topic ‘The New Trust Layer: Building secure payments for an Agentic world’. The conversation is set to explore how the rise of artificial intelligence and agentic technologies is changing the way consumers and businesses interact with digital payments.
From Trust to AI: BFSI leaders to decode latest trends & strategies at Pitch BFSI Summit.
As AI agents become more capable of making decisions and carrying out tasks on behalf of users, ensuring secure and trusted transactions will become increasingly important. The leaders will discuss how payment systems can evolve to maintain security, authentication and consumer confidence in an environment where transactions may increasingly be initiated by intelligent agents.
During the discussion, Chhabra will also examine the changing meaning of trust in the digital payments’ ecosystem. From stronger security frameworks to seamless authentication and responsible use of AI, the fireside chat is expected to highlight the need for technology and trust to develop together as India moves towards a more connected and agent-driven financial ecosystem.
With impressive keynotes and thought-provoking panels, the summit will examine what AI-native banking really means, why the SIP and insurance economy remains an under-marketed story, how brands can hold relevance when attention is fragmented and what it will take for India to earn a globally trusted name in financial services.
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