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BlackBerry doubles marketing spends; strengthens youth focus

RIM has doubled its marketing spends in India for its smartphone brand BlackBerry. The handset maker has also seen a spate of launches in 2011. After a four-ad campaign titled ‘Are you missing something without BBM’ created by Orchard Advertising, their new creative agency BBDO India has come out with a new campaign – ‘Welcome to the BlackBerry family’.

e4m by Sai Prasanna
Published: Oct 19, 2011 10:14 AM  | 7 min read
BlackBerry doubles marketing spends; strengthens youth focus

Research In Motion (RIM)’s smartphone brand BlackBerry has doubled its marketing spends in India from last year. The handset major has had a spate of launches in 2011 – Style 9670 in April, the BlackBerry PlayBook in June, the Bold 9900 in August, Curve 9360 and Torch 9810/9860 in September. After a four-ad campaign titled ‘Are you missing something without BBM’ created by Orchard Advertising to promote the BlackBerry Messenger (BBM) in April, their new creative agency BBDO India has come out with the TVC - ‘Welcome to the BlackBerry family’.

Krishnadeep Baruah, Director Marketing India, Research In Motion (RIM), remarked, “We have been in India for around seven years now. Initially, BlackBerry focused on the enterprise segment and mid-senior level executives. But, we realised the huge growth and potential of the consumer segment. So, with the ‘BlackBerry Boys’ campaign, we sought to reposition our brand for a younger audience – a smart, intelligent, connected generation. BlackBerry was a product not just for the office guys but a really good consumer device as well. This helped us consolidate our position in the market.”

As per the recent survey by Voice&Data, BlackBerry stands at the No.4 position in the India market after Nokia, Samsung, and Micromax. From 2009-10 to 2010-11, its revenues have seen the highest jump of 61.2 per cent, with a market share of 5.9 per cent. “We are basically a technology company. With people looking for newer versions of phones and the average lifetime of a product getting shorter, we have come out with a series of new smartphones over the last 6-8 months. We have a good mix of enterprise as well as consumer features. Also, Brand BlackBerry is aspirational; anyone who is smart, wants information at his fingertips, and stays connected wants a BlackBerry,” Baruah pointed out.

RIM has staggered products over the last few months - from the end of August till October-end. On an average, it has launched a new product every ten days. Baruah elaborated, “India is a strategic market for us. Over the last 18 months, we have come up with new campaigns every 2-3 months to promote the launch of new products. A TV campaign is crucial for us since it ensures visibility, awareness of our product, and brand recall. It takes our proposition and brand to a wider audience. With new products, we will come out with new campaigns. We have some new products launches that will happen this calendar year.”

New campaign for 7 OS
BlackBerry unveiled its new campaign last week to promote the launch of the 7 OS (operating system) with the tagline ‘Welcome to the BlackBerry Family’. The ad features four recently launched BlackBerry Smartphones on the 7 OS. Baruah shared, “At present, the company has three franchises – the Bold series, the Torch series, and the Curve series. The Bold 9900, launched in September end, was the first to come forth with the 7 OS. The two new phones in the Torch series – Torch 9860 and Torch 9810 as well as the new Curve 9360 operate on the 7 OS. The older phones will continue to operate on the 6 OS, which is also quite popular.” Only one TVC has been produced for the campaign and the same will run for four weeks till October end.

The handset maker is also advertising through print, OOH, and in airports. “Our distribution network currently covers 80 towns and cities across India. For the new campaign, we have focused on 38-40 markets categorised as ‘A’-category and emerging markets. We have created awareness through a print campaign over the last 4-5 weeks. We are also using the OOH medium through hoardings in these markets to promote the new smartphones on 7 OS. In Delhi and Mumbai, we have also displayed our ads at the airports as a large percentage of the population passes through these two airports over an average 30-day period,” Baruah further said.

The creative agency BBDO India has executed the recent ‘BlackBerry family’ ad and has also designed ads for release in print media. Varun Mehta, Special Creative Director, BBDO India, divulged, “We had to come up with creative solutions for their new products. One way of doing it is just to do hardcore product advertising, which is to showcase all the products and tell consumers that these products are out in the market and you buy them. The other way to do it is to take it down a slightly thematic bend, with some emotions injected into it, and it’s not just a cold message; we thoughtof wrapping it around something like that. Moreover, in India, especially, BlackBerry is really popular and the brand enjoys some serious loyalty here; there is a sense of community. So, we came up with the idea of doing something around this.” The agency is giving finishing touches to the ads for the four new phones, which will be released in print media shortly. The earlier TVC for the Bold 9900 was designed by the global agency AMV BBDO.

Digital presence
The brand is also active on the digital platform with frequent updates on their BlackBerry India Facebook page and advertisements on various websites. Talking about their digital presence, Baruah said, “The BlackBerry user is inherently a data user/ consumer, who is present on the web. This makes digital a very important medium for us. We will continue to create awareness about new products and services through digital banner ads and through social media. For the present campaign, we have taken up banner ads in 10-12 key sites. We also regularly provide updates on our Facebook page, which has close to a million fans, about new products and services. A large part of our communication takes place here. Another of our initiatives was launched during April-June. We created a site where BlackBerry users could share their BBM pin and pick up any merchandise. As per the pin provided, we scanned the barcode, imprinted it on their merchandise, and shipped it to them.”

A consumer survey by RIM revealed that over the next 6-10 months, youngsters in the age group of 15-25 years will become the major users of smartphones. To cater to this segment, the recent BlackBerry campaigns are targeted towards younger audiences. Baruah explained, “A large chunk of the BBM user base is driven by younger users. The average age of a BlackBerry user is 13-15 years, so much of our communication is targeted towards younger users. We have also come out with affordable data service plans and pre-paid plans for the entry level segment. The shift of focus from 12-15 cities two years back to 80 cities and towns over the last 12 months, a product range catering to a wide segment of age groups, and new products in the enterprise space are all set to ensure a good market growth for the brand.”

On being asked whether the entry of lower priced Android phones would affect their market share, Baruah affirmed, “There is a certain value attached to the way you interface and people are ready to pay at that price point. Moreover, we have also been able to grow so well because we have phones in a wide price range – from Rs 9,000-35,000. Due to this, we are able to address a wide segment of potential BlackBerry users. It bodes well for us if more mobile users enter the smartphone family. Once people start using smartphones, it is invariable that over a period of time, they will look for devices that offer them a good experience.”

RIM was in the news last week for service outages that lasted around four days, leaving many users disgruntled. RIM’s President and co-CEO, Mike Lazaridis, himself admitted, “Since founding RIM in 1999, it has been my goal to provide reliable, real-time communication across the world. We did not deliver on that goal this week, not even close.” The brand, which became popular mainly due to its BlackBerry Messenger service and email on-the-go, failed to deliver on both these counts. However, RIM posted updates every few hours on their website for customers, which were also posted on their BlackBerry India Facebook page. A YouTube video by Mike Lazaridis and also a conference call held last Thursday saw explanations and apologies for the outage due to a hardware malfunction. By Friday morning, an update on the page said that full service had been restored.

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e4m-Content Jam 2022 today: Industry leaders to talk about ‘The Next in Content’

The conference will be followed by Indian Content Marketing Awards 2022

By exchange4media Staff | Dec 8, 2022 8:38 AM   |   3 min read

Content Jam

Digital transformation has emerged as a critical criterion for brands to reach the right consumers at the right moment. To shed light on the latest developments in the world of content marketing, exchange4media is hosting e4m-Content Jam 2022 today, December 8, in Mumbai. The theme of the event is - ‘The Content Economy – Defining ‘The New Creative’. This is the sixth edition of the conference.

Hoopr is the Co-Gold Partner for the event, while Associate Partner is Word.

The conference takes us on the journey of ‘The Next in Content’, with leaders who are paving the future of content through their expertise and collaborations. Industry heads will come together to discuss the crux of Content Marketing and share insights on how digital transformation has propelled the growth of content.

Content Jam is e4m’s conference on content marketing, bringing together brands, content curators, agencies, filmmakers, and influencers to discuss, decode and celebrate great content. These great minds will decipher what makes a great content marketing strategy in a competitive environment.

Mayank Bathwal, CEO- Aditya Birla Health Insurance, will kickstart the event with his keynote address on ‘How the BFSI sector is using marketing effectively to get millions of people to insure their lives’. Next is a panel discussion on the topic ‘The roadmap to create value for brands: The power of creation, co-creation & collaboration’. The panellists will be – Abhishek Gupta, Chief Marketing Officer- Edelweiss Tokio Life Insurance; Amit Sethiya, Head of Marketing- SYSKA Group; Esha Nagar, Managing Director – Nepa; Naveen Murali, VP - Head of Marketing – Pepperfry, and Samyukta Ganesh Iyer, Vice President and Head of Marketing - Kaya. The session will be chaired by Makarand N, Vice President: Content+, Mindshare.

The next session will see Zubin Dubash, COO, ShemarooMe and Digital Business, speak on the topic- Why Regional is a Must-Ride Wave for Every Brand?

Another panel discussion will be on ‘The Future of Content: Emerging Technologies’ and to talk about the same will be Chandan Kumar, Senior Vice President-Marketing - Brand Design, Strategy & Communication- UltraTech Cement; Gagan Agarwal – Brand Head, Ageas Federal Life Insurance; Gaurav Dagaonkar, Co-founder and CEO - Hoopr.ai; Geetanjali Kothari, Head - Marketing and Corporate Communication - Bharti AXA Life Insurance; Pooja Sahgal, Chief Marketing Officer- Raymond Consumer Care and Priyanka Salot, Co-Founder, The Sleep Company. The panel will be moderated by Niraj Ruparel, Head-Mobile & Emerging Tech - GroupM India and Emerging Tech Lead - WPP India.

The conference will also have a keynote address by Geetika Mehta, Managing Director- Hershey India, on ‘Celebrating Togetherness with brand Hersheys’.

The last session for the day will be a Quora session on the topic - Leveraging the Power of Intent and Curiosity - with Anati Zubia, Head of Marketing, Quora.

The event will be followed by the Indian Content Marketing Awards 2022. The awards provide recognition to outstanding content marketing campaigns and content makers who are doing magnificent work in the domain. This is the seventh edition of the awards.

Click here to register: https://e4mevents.com/webinar/ContentJam-ICMA/register

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‘Linear TV continues to be dominant in the middle & bottom of the pyramid’

Harsh Deep Chhabra, Senior Vice President, Mindshare Fulcrum shared key trends about performance marketing on TV at a summit hosted by GroupM's Finecast

By exchange4media Staff | Dec 8, 2022 8:26 AM   |   3 min read

TV

Be it advertisers, broadcasters or agency people, they all rely on the four pillars of Consumers, Business, Ecosystem and Shareholders, remarked Harsh Deep Chhabra, Senior Vice President, Mindshare Fulcrum, at the ‘Addressable TV and Beyond’ summit hosted by GroupM's Finecast on Wednesday. He was speaking on ‘Performance Marketing on TV - an FMCG advertiser perspective’.

Chhabra explained that the most important pillar was the consumer. "We need to understand consumer habits as per the medium – demography, geography and the psychographic level. Irrespective of whether we are an advertiser or a media owner, this is what we are eventually chasing."

“We need to make sure that our brands look at the demography or the geography, while considering penetration, mind measures or market share,” he added.  

According to Chhabra, the third most important pillar in the entire ecosystem is to get to that consumer from a business standpoint. He went on to say that the industry needs to increase adoption of whatever is available to media owners, whether it's data, content or regular inventory. 

Eventually, it is the shareholders that everyone is answerable to, he said. “They care about future proofing deliveries and making sure that we are able to meet up on target. So, these are the four pillars of our business and this is what we should actually care about.” 

Chhabra went on to say that consumers have now taken to mediums that are addressable, and that's changed the scenario a lot, as far as other pillars are concerned. 

“The most important thing is that they're not going off media, they are actually spending more time on media, it is just a form of consumption, which is changing. So, video inventory is available for an advertiser today to reach out to these audiences.”

There are nearly 80 million cord cutters, Chhabra pointed out. “Cord cutters and shavers now stand at 75% in NCCS A. They are either not consuming linear TV at all, or are light consumers of the medium. But TV is still the most dominant medium.” 

In NCCS BC, which is at 82% penetration as far as television is concerned, the next medium is at 47% and that is where linear TV continues to be important. “It's not that the whole world is shifting to connected TV. Linear TV still continues to be dominant in the middle and bottom of the pyramid. It's the top of the pyramid that is adopting connected TV and other forms of internet.” 

He also shared that consumers of linear TV largely belong to the older age group. “Audiences are moving away from TV. It is a combination of impressions and time spent.” 

Further talking about the business, Chhabra mentioned that advertisers are not interested in purchasing TV GRPs. They are rather interested in selling soaps and shampoos and are concerned with business growth from market to market, he noted. 

 

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RFPIO appoints Michael Londgren as CMO

Prior to this he was associated with Seismic and Google

By exchange4media Staff | Dec 7, 2022 12:56 PM   |   2 min read

Londgren

RFPIO, the response management platform, has appointed Michael Londgren as its Chief Marketing Officer (CMO). 

Londgren is a technology marketing leader with deep executive experience scaling hypergrowth businesses including DocuSign, Google G Suite (now Workspace), and Seismic.

As CMO, he will help shape the company’s overall growth strategy, foster deep company cross-functional and customer-centric alignment, and guide RFPIO’s marketing functions.

Londgren’s vision is to extend the company’s category leadership by focusing deeply on customer needs and journeys, fully articulating RFPIO’s value proposition, and leaning into key growth opportunities in select segments, industries, and geographies.

Most recently, he served as CMO at Seismic where he spearheaded its category leadership in sales enablement while partnering with the sales and product teams to drive increased revenue and bring innovation to the forefront. 

Previously, he worked at Google Cloud where he led marketing for G Suite and helped accelerate G Suite’s growth into enterprises.

Prior to Google, Londgren served as a VP of product marketing and then customer enablement at DocuSign where he helped the company grow from 180 to 2,500 employees and emerge as the eSignature category leader.

“Michael is a strong addition to the RFPIO team,” said Ganesh Shankar, CEO and cofounder of RFPIO. “He brings a wealth of knowledge and experience driving core growth strategies from his previous companies, and we’re already enjoying working with him as we gear up for our next phase of growth.”

“I’m thrilled to join RFPIO at this stage,” said Londgren. “In early discussions with the company, I realized RFPIO’s value proposition extends far beyond just RFPs. RFPIO delivers an industry-leading platform enabling a broad set of mission-critical response use cases in a highly efficient manner. I’m incredibly excited to build upon the company’s value proposition, marquee customer base, and strong positive momentum to extend the company’s overall category leadership.”

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e4m Content Jam 2022: Decoding opportunities & challenges of the content economy

The conference on Dec 8 will be followed by Indian Content Marketing Awards 2022 that acknowledge the magnificent work in the content marketing domain

By exchange4media Staff | Dec 7, 2022 8:39 AM   |   3 min read

content jam

Creating unique, engaging content is the key to brand building. Content marketing helps brands catch the eye of the consumer. Today, the growth of content is propelled greatly by the digital transformation. To shed light on the newer developments that await the world of content marketing, and the challenges & opportunities that lie ahead, exchange4media is set to host the e4m Content Jam 2022 on December 8 in Mumbai. The theme of the event is ‘The Content Economy – Defining ‘The New Creative’. Hoopr is the Co-Gold Partner for the event while Associate Partner is Word.

Content Jam is e4m’s conference on content marketing which brings together brands, content curators, agencies, filmmakers, and influencers on one platform to discuss, decode and celebrate great content. This is the sixth edition of the conference. A stellar lineup of industry experts will come together to decipher what makes a great content marketing strategy in a competitive environment. The conference takes us on the journey of The Next in content, with people who are paving the future of content through their expertise and collaborations.

The event will kickstart with a keynote session on the topic ‘How the BFSI sector is using marketing effectively to get millions of people to insure their lives’ by Mayank Bathwal, CEO- Aditya Birla Health Insurance. It will be followed by a panel discussion on the topic ‘The roadmap to create value for brands: The power of creation, co-creation & collaboration’. The panellists will be: Abhishek Gupta, Chief Marketing Officer- Edelweiss Tokio Life Insurance, Amit Sethiya, Head of Marketing- SYSKA Group, Esha Nagar, Managing Director- Nepa, Naveen Murali, VP - Head of Marketing- Pepperfry, Samyukta Ganesh Iyer, Vice President and Head of Marketing- Kaya, Sapna Desai, Chief Marketing Officer- ManipalCigna Health Insurance. The session chair for the event is Makarand N, Vice President: Content+, Mindshare.

Following the panel discussion, Zubin Dubash, COO- ShemarooMe and Digital Business, will throw some light on the topic- Why Regional Is A Must-Ride Wave for Every Brand? Another panel discussion on the ‘The Future of Content: Emerging Technologies’ will be attended by industry leaders including Chandan Kumar, Senior Vice President Marketing - Brand Design, Strategy & Communication- UltraTech Cement, Gaurav Dagaonkar, Co-founder and CEO - Hoopr.ai, Geetanjali Kothari, Head - Marketing and Corporate Communication- Bharti AXA Life Insurance, Pooja Sahgal, Chief Marketing Officer- Raymond Consumer Care, Priyanka Salot, Co- Founder- The Sleep Company. The panel discussion will be moderated by Niraj Ruparel, Head Of Mobile & Emerging Tech - Groupm India I Emerging Tech Lead - WPP India.

Geetika Mehta, Managing Director- Hershey India, will deliver a keynote session at the event and talk on ‘Celebrating Togetherness with brand Hersheys’. The last session would be the Quora Session on the topic- Leveraging the Power of Intent and Curiosity’ with Anati Zubia, Head of Marketing- Quora.

The Content Jam sessions will be followed by the Indian Content Marketing Awards 2022. ICMA (Indian Content Marketing Awards) thrives to provide recognition to content marketing campaigns and content makers. This is its seventh edition of the awards. The awards provide recognition to the outstanding content marketing campaigns and content makers who are doing magnificent work in the content marketing domain.

Click on the link below to register for the event.

https://e4mevents.com/webinar/ContentJam-ICMA/register

 

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Kartik Aaryan fumes after being denied Doritos in new commercial

The actor expressed his displeasure in an Instagram video, which has gone viral with over a million likes

By exchange4media Staff | Dec 6, 2022 3:28 PM   |   2 min read

Kartik Aaryan

Kartik Aaryan's latest commercial for Doritos shows the actor confused and taken aback at being denied his favourite nacho chips during the shoot of the upcoming Doritos campaign. He expresses his distress in the video, which has gone viral with 1.1+ million views and 116K likes, that the leading actor shared a few days back on Instagram. The actor questions the brand for this unfair gesture and wrote, “Not For Kartik Aaryan? Chakhne bhi nahi diya  @doritosindia”.

His unhappiness was further evident when he put up a poll asking his fans whether the brand should’ve let him eat the chips or not. The fans were clearly on Kartik’s side with 87% of people answering a ‘yes’ to the question. What followed next was Kartik’s clear-cut refusal to come to the TVC shoot because of the betrayal he felt during the teaser shoot. His  said, “I am getting a lot of calls on this Doritos teaser that has gone viral. Everybody is saying ki bilkul achha nahi hua mere saath, Doritos kyo nahi khaane diya...And I agree!! Ye bilkul theek nahi hua! Shoot par bulaya and doritos bhi nahi khaane diya!! I mean not even 1 chip?? Ab teaser to shoot ho gaya, but maine bhi decide kar liya hai...Main final ad shoot hi nahi karunga! Set par hi nahi aaunga! Jab tak mujhe promise nahi kiya jaata ki mujhe Doritos khaane denge! Sunn rahe ho Doritos waalo???”

Soon, Rohit Shetty, who likely seems to be the director of the brand shoot, jumped in to make peace between the brand and Kartik. He tried to calm down the actor by commenting, “Tere bhale ke liye bol rahe the Kartik, Aaja shoot par...dekh lenge....”.  Fans even requested the brand to cajole Kartik and share Doritos with him, with comments such as, “Dilse Sorry boldo Doritos”, “Doritos walo de do bhai inhe Doritos”, and more.

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3 ways marketers win with a connected creative-to-media supply chain

Dipali Mahesh, Managing Director, Extreme Reach India, writes on the modern approach to marrying all the brand creative with all the media placements in one platform

By Dipali Mahesh | Dec 6, 2022 10:29 AM   |   4 min read

Extreme Reach India

If the global advertising industry was born today, there is no question that it would be designed with a centralized activation platform at its core where all teams in-house and external come together to execute intricate plans. Imagine a single, end-to-end creative-to-media supply chain with all paths in for assets and every path out to any media type, in any market. Alas, because this industry has evolved over many decades, we find ourselves in a current reality badly in need of transformation to meet the challenges of today’s marketing landscape. The typical marketing campaign process is a dizzying array of multiple moving parts and cobbled-together point solutions. This disconnected operational workflow creates an environment where the likelihood of slowdowns, problems and delays is nearly inevitable.

Turning a blind eye to the less-than-ideal marketing operations has hardly been intentional but it will bring down a brilliant creative and well-architected media strategy. Change is hard, especially with the near-constant pressure marketing teams face to accomplish more and move more rapidly. The good news is that, like tackling a hard puzzle, this last piece is the easiest and it returns powerful benefits.

At the intersection of creative production and marketing operations is Creative Logistics — the modern approach to marrying all the brand creative with all the media placements in one platform with unparalleled control, visibility and insight. By simplifying massive complexity, teams work seamlessly together in cloud technology to move creatively and flawlessly at the speed of media and in compliance with usage rights. Not only does this meet the intense challenges of today’s marketing landscape, but it also prepares the global advertising industry for a flourishing future.

Creative Logistics restores control for the marketing ecosystem, illuminates the end-to-end activation activity and returns insights that drive business for competitive advantage.

Control in the Face of Fragmentation

The forces of fragmentation are very real — from media consumption to marketing tech stacks to exploding demands on content creation. Spreadsheets, file folders and the human brain can no longer handle the enormous task of creative asset management and marrying all the stories with all the media placements. Creative Logistics is the antidote to fragmentation, aggregating all the teams across markets in a flawless relay race to launch, monitor and optimize campaigns.

Complete Visibility Enables Agility

Brands today need more content than ever before, but with the current state of tech stacks, dispersed teams and the wide variety of channels available, that content is often decentralized. And this disconnection puts marketers at the mercy of what they don’t know. With no holistic view of all their creative assets, and who is adapting what for which markets, marketers can’t truly see what’s working and what’s not. They lack a singular source of truth that reveals whether they’ve created too much content, or too little.  A decentralized asset management and deployment construct means that vital insight is lost in the shadows of gap-filled workflows.

Optimization and agility require all the information necessary to make the best decisions quickly. A single end-to-end logistics solution for brand creative provides complete visibility of all team activity and creative asset usage throughout the entire process from production to deployment across all media types in every market.

Insight Reveals Itself

With control restored and visibility firmly in place, the Creative Logistics approach then makes it possible for marketing, agency and production teams to access more data and insights than ever before. The truth reveals itself as a powerful byproduct of the workflow when all the creative is married with the media plan in one activation platform. Creative Logistics illuminates everything brands need to know about creative usage, waste, performance and ROI.

Win with Creative Logistics

Creative Logistics consolidates all aspects of omnichannel campaign activation into one, fully integrated global solution. It is the holistic approach that brings the infrastructure of the industry up-to-speed with the landscape and future-proof operations. Marketers want their creative partners to be focused on the consumer, the brand and great creativity. They want their media agencies focused on the crazy quilt of channels that will deliver brand stories to the best prospects at scale. Nobody wants complexity.

At Extreme Reach, our global creative-to-media supply chain answers the challenges of a complex marketing landscape and an equally complicated infrastructure under the global advertising ecosystem. We’re proud and excited to change the marketing world for the better with the first and only Creative Logistics platform for all.

Did you know that Adstream was acquired by Extreme Reach? Together we solve some of the biggest challenges facing marketers, their agencies and production partners around the world. Find out more here.

 

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Pet care brand Wiggles redefines positioning with new brand identity, Lovemark

The new logo is symbolic to Wiggles’ relationship with animals, the company said

By exchange4media Staff | Dec 5, 2022 4:55 PM   |   4 min read

wiggles

Pet care brand Wiggles has introduced a refreshed brand identity as it turns four. The brand will now be known as Lovemark.

 

“Synonymous with the brand purpose and journeying towards becoming India’s committed #PartnerInPethood, Wiggles’ new identity leading with the ‘W’ titled ‘Lovemark’ is inspired by, a heart signifying unconditional love, infinity signifying unending commitment and a tick mark that signifies making smart choices. Wiggle’s Lovemark is symbolic to the unconditional and infinite love and lasting imprints that animals have on humans,” the company said.

 

Conceived by Ideosphere for Wiggles, Wiggle’s new identity has a smart and modern appeal and is designed to reflect the brand’s friendly, and approachable vibe. With a mission of driving responsible pet and animal care by enabling audiences to understand them better, Wiggles is focused on creating a better world for pets and animals by providing expert driven, backed with science products and services to ensure that pets and their humans live their healthiest, happiest lives, they said.

 

Speaking on the brand’s new identity, Anushka Iyer, Founder and CEO, Wiggles said, “Pets are our kids for us and always will be an emotion that is now increasingly shared by my fellow Gen Z and millennials. And we want nothing more than our pets to be happy, healthy and safe. With this vision, we started Wiggles in 2018 and set out to revolutionize the pet healthcare industry. Our first logo- which will always be special to me, was about recognising and celebrating the relationship between pets and their human parents. We wanted to convey a brand that acknowledged the spirit of unconditional love in all our offerings and backed by the credibility of veterinary expertise. Our journey over the past four years has been greater than ever expected, we have listened to pet parents across the country and have grown to meet and raise standards of petcare to now offer not only pharma but also food and treats, health and wellness and even services.”

“Our mission of doing right by pets and animals has always been deeply rooted in all that we do, even if it means constantly going above and beyond because we believe in doing right by our pets and community animals- from the day they come home to seniority. And that is what our new identity is all about as it is a rebranding that is holistic and not just by means of design. Our new Wiggles Lovemark is a visual signifier of our passion and commitment to not just unconditional love but also making the smart choices forever for our pets and animals, because they deserve nothing less than our best, always.” Anushka concluded.

Speaking on crafting Wiggles’ Lovemark, Aniruddha Atul Bhagwat, Co-Founder and CEO, Ideosphere said, “It is always challenging to define a differentiated space in a cluttered, highly competitive industry, like the booming pet care space. We wanted to ensure the new brand identity complemented the core purpose of Wiggles, to be better towards pets and animals, and for the identity and messaging to be able to connect to the emotion, passion and story of the Wiggles brand. It was truly a collaborative journey of discovery with the Wiggles team, and we are excited to see how the audiences respond to the change.”

Prashant Kohli, Vice President, Brand Strategy, Wiggles said, “The brand refresh goes far deeper than the visual identity and messaging. The strategy that led to this identity, forms the guiding and organizing principle for our business and helps chart a growth path. We've started our journey by reframing and re-organising Wiggles from a product and service brand to a 360 ecosystem for petcare, built as a house of brands. Driven by animal lovers, pet parents and experts who've dedicated their professional lives to reimagining petcare in the country, we understand first hand the problems that plague this category. We’re super excited about consolidating, launching and growing sub-brands that solve the most critical and relevant problems for Indian pets and their humans - from good, clean, healthy nutrition to holistic, compassionate, smart health care and more.”

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