Here’s how PR helps businesses: it improves revenue, profitability, customer base, shareholder perception, competitive edge, media exposure and awareness. It is a powerful business tool. The need of the hour is to stop functioning as media relations experts and turn into strategic communications consultants, using all the various tools we have – including social media and creative services – in an integrated manner to deliver business outcomes rather than mere media coverage. Only then will clients realise the value of PR and pay the right price for it. At this point, the average PR retainer is Rs 20 lakh per annum. In comparison, the average advertising retainer is Rs 2 crore.