cx-industry
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Guest Column: Piyali Chatterjee – SVP, CX Practice, said that using social media channels as a robust response mechanism to interact with customers will be the future trend of Social CX

Piyali Chatterjee Sep 25, 2021 8:44 AM

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The survey was conducted globally with a total of 4700 respondents, out of which 61.54% were from India

exchange4media Staff Mar 25, 2021 6:03 PM