baby-care
Why Families Keep Returning: Understanding Evolving Needs?blur=25

How brands are shaping customer experience for parents and children through evolving needs, customer feedback, thoughtful product design and personalised engagement.

Nicole Fernandes Oct 13, 2026 6:02 PM

The Importance of Empathy in Automated Customer Care?blur=25

Akanksha Sharma of CITTA explains how consumer trust, thoughtful product design, customer experience and personalised communication shape loyalty in baby care and skincare.

Nicole Fernandes Oct 12, 2026 12:39 PM

kids marketing?blur=25

Premiumisation in kids’ care has moved beyond products to become a lifestyle choice, reshaping how Indian families spend across education, wellness, clothing and everyday life

Anuja Jain and Pooja Yadav Jan 19, 2026 9:16 AM