Rewind 2013: Tough conditions will prevail for the next 8-9 months - Kapil Arora
Business is getting tougher & clients are much more demanding as budgets are being looked at more critically, says the President - Branch Head, Ogilvy & Mather North

The year 2013 brought some big ticket wins for Ogilvy & Mather, right from bagging Pizza Hut to Honda Amaze. The agency’s digital team also did some great work and won a large part of Dabur’s digital mandate.
On the creative front, Ogilvy was ranked as the 19th most creative agency in the world, with the agency’s work recognised at the Cannes Festival as well as other international awards platforms.
However, the agency has not escaped the impact of the tough economic conditions prevailing in the market.
Kapil Arora, President- Branch Head, Ogilvy & Mather North, admitted that the business is getting tougher and clients are much more demanding as the business is not doing well. As a result, budgets are being looked at more critically. He believes that similar sentiments will prevail for the next 8-9 months.
exchange4media spoke to the team at Ogilvy & Mather, Delhi about the about how the year has been for the agency in terms of winning awards, business wins, good campaigns and the challenges faced.
Watch what they had to share…
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Rewind 2013: Dentsu reports 60 pc growth in 2013
Dentsu India Group's Rohit Ohri and Soumitra Karnik share about the agency's key achievements, acquisitions and account wins in the year 2013
By Twishy | Jan 1, 2014 9:38 AM | 1 min read
With the falling GDP, rising prices and depreciating Rupee, the year 2013 was tough for several sectors of the economy. Marketers lowered their growth targets and slashed budgets to overcome crisis. Many ad agencies faced the heat, but there were some agencies that witnessed a profitable year.
Dentsu India considers 2013 to be a good year as the agency reported 60 per cent growth over the previous year. The Dentsu India Group also acquired 80 per cent stake in Webchutney, one of India’s leading digital agencies, taking a big leap forward by strengthening its digital capabilities with this acquisition. With this deal, Dentsu bought Capital18’s stake in the agency. It will be interesting to see how the agency adopts an integrated approach and delivers the best possible solution for brands.
Meanwhile, the Southern network of Dentsu kicked in with important business wins such as MRF, TVS and a few others. In the North, Dentsu won the creative mandate for Akzo Nobel and Toshiba.
Rohit Ohri, Executive Chairman, Dentsu India Group and Soumitra Karnik, National Creative Director, Dentsu India Group talk about how the year has been for the agency in terms of major acquisitions, business wins, good campaigns and the challenges faced.
Watch the video to know more…
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Rewind 2013: Print media - Of end games, controversies & much more
From high profile exits, publications shutting shop to some high decibel controversies - the print media had its fair share of ups and downs in 2013
By Abid Hasan | Jan 1, 2014 9:30 AM | 4 min read
The year 2013 started with a row between two of the major publishing houses –Bennett, Coleman & Co’s Times Publishing House (TPH) and UK-based Pearson-owned daily Financial Times. Both the parties locked horns over the right to the title of ‘Financial Times’ in Supreme Court.
IRS shows readership slide continues
Seven out of 10 Hindi magazines continued to decline, while language dailies showed some growth in different regions. English magazines witnessed the worst quarter, whereas Hindi and English dailies showed mix performance.
Print players were expecting the new IRS version in December, but it has got delayed. Though Nielsen and MRUC promised error free, transparent and large sample data to the print players this year, the latest readership numbers are yet to be released even though the pilot study took off in March 2013, while the field was work initiated in May 2013.
End game for many titles
The Times of India’s decision to shut down its elite weekly supplement ‘Crest’ surprised readers and industry experts alike.
The Outlook Group also decided to close down its international titles – ‘People’, ‘Geo’ and ‘Marie Claire’. This decision was a wake-up call to magazine owners as the industry has been bleeding in terms of revenues.
Major players such as The Times of India, Dainik Jagran and The Hindu admitted that the Rupee depreciation had significantly impacted their revenues. The fall of the Rupee also led to some of the smaller magazines to shutdown their operations, while others hiked their cover price to survive.
Mergers & Acquisitions
The print industry saw no major announcements of merger or acquisition during 2013. The news of Delhi Press acquiring Business Standard Motoring and the sale of BusinessWorld magazine by the ABP Group, however, made it to the headlines.
During 2012, two major print players were actively negotiating to buy Amar Ujala in an attempt to get a foothold in the Hindi print market. Though the buy-out didn’t materialise in 2013, the industry saw an unexpected attempt by Rajul Maheshwari and his family, founders and promoters of Amar Ujala, to buy back 14 per cent of the company’s stake from the Agarwal family.
Surprises galore...
The year also experienced some controversial appointments and resignations. Some of the leading print editors resigned from their respective organisations to join social media companies.
In March 2013, Dainik Jagran confirmed the resignation of its MD & CEO, Manajit Ghoshal from the English tabloid, Mid Day.
Even as the magazine industry was already reeling under the shock of closures and price hikes, the management at Forbes India took a surprise decision by asking four of its top editorial hats – Editor Indrajit Gupta, Managing Editor Charles Assisi, Executive Editor Shishir Prasad and Director of Photography Dinesh Krishnan to leave.
Shekhar Gupta, Editor-in-Chief, Indian Express announced his decision to relinquish his charge as CEO of The Indian Express Group in an internal mail to the employees. The year also saw Chaitanya Kalbag stepping down as Editor of Business Today.
The year 2013 also witnessed some controversial resignations. In October, Siddharth Varadarajan tweeted his resignation over a row with the management of the English daily The Hindu. Following his footsteps, MK Venu, Executive Editor, The Hindu, also turned to Twitter to announce his resignation, citing the same reasons as Vardarajan’s. The Hindu also lost its CEO Arun Anant in the same week.
Hartosh Singh Bal, Political Editor, Open Magazine, too, chose Twitter to tender his resignationin the second week of November.
But perhaps the most shocking incident not just in print media, but the entire journalism profession was Tehelka Editor Tarun Tejpal being accused of sexual misconduct by one of his junior female colleagues. Tejpal subsequently announced his decision to “recuse” himself from his duties as Editor of the magazine for six months as “atonement” for the incident. He is currently in police custody. The mishandling of the entire incident also cost Shoma Chaudhary her position as Managing Editor of Tehelka.
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Rewind 2013: Digitisation marks a turning point for the TV industry - Rahul Johri
Innovation has become more significant than ever. How a channel markets itself will define its success. It's no longer about buzz; conversation & community are important, says Discovery Networks' Johri
By Rahul Johri | Jan 1, 2014 7:49 AM | 2 min read
Indian television industry has emerged as the latest illustration of how India leapfrogs many nations. This is what makes India both exciting and dynamic.
The television landscape in India has transformed exponentially over the past two decades. Every participant of the industry has witnessed a sea-change in technology, consumption and growth. This transformation has come with its fair share of challenges and opportunities. The transformation from analogue to digital has undoubtedly been the most significant change stories ever witnessed by any industry in India.
With digitisation spreading its territories and gaining foothold through Phases 3 and 4, I expect a lot more of the same; but overshadowing everything else, I envision a very bright future for the Indian TV industry.
At Discovery, we have been preparing for this environment. We realised that in the digital era the viewers will transcend towards well-defined and high-quality channels. Anticipating this trend, in the last three years we increased our channel portfolio from three to eight networks, launched multiple language feeds across brands and continued to bring innovative content to suit viewers’ preference – be it the launch of Discovery Science, Discovery Turbo, Discovery HD World or our second Discovery feed in India – Discovery Tamil as well as Discovery Kids in three languages – English, Hindi and Tamil.
In this new digital era, we continue to believe that TV will remain the dominant screen.
Innovation will become more significant than ever. How a channel markets itself will define its success. Marketing strategies will have to be rehashed to become sharper and more focused. Television will provide something for everyone, making it imperative to talk to each audience set individually. The viewer will have to feel, talk and experience the brand. Brand differentiation will become the core value. It is no longer about buzz; conversation and community are important. Marketers will have to think of ways to become part of viewers’ conversations and discussions to build affinity with the brand.
This new phase of Indian television has dramatically changed our outlook towards content creation, brand differentiation and above all, the economics of the television business. It has significantly enhanced the television viewing experience and alongside, has had a matching impact on our society.
Digitisation marks a turning point for the industry, and I am confident that the industry will continue to respond with commitment and innovation.
The author is Senior Vice President and General Manager, South Asia and Head of Revenue, Pan-Regional Ad Sales and South East Asia, Discovery Networks.
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Rewind 2013: Digitisation & online are the most disruptive innovations - Vikram Chandra
We are in the process of at least two or three massive tectonic shifts that are taking place, and each of them is disrupting the entire business model, says the CEO of NDTV Group
By Vikram Chandra | Dec 31, 2013 9:39 AM | 2 min read
Just about everything in the media Industry is disruptive. We are in the process of at least two or three massive tectonic shifts that are taking place, and each ofthem is disrupting the entire the business model. It is a good thing, particularly as things haven’t been working very well for broadcasters.
The first disruption is with digitisation, as benefits are still to be seen on the ground, which is something unfortunate. Benefits from the point of view of subscription money are not flowing to the broadcasters, but we are hoping that it will happen four or five months from now.
A second major disruption is going to be change in ratings.
But if you asking for one specific innovation that is going to shake up everything, I think a lot of things are going to be on digital format – for example, where are people watching videos, are they watching on standard television or watching on apps or are they watching them online?
From NDTV’s point of view, we have already launched two products that are disruptive and a little ahead of the times as you’ll see the full potential of things rolling out in two to three years. The first product is the second screen, which enables you to use your gadgets in your hand and dictate the content on the television screen. Viewers can tell anchors which question you want to ask. We are using this in all our programming. The second major disruptive product is the NDTV Play List, which is also ahead of its times and enables you to do on your news. You can create your own window and watch the stories, post it own Twitter and so on. In short, it gives you the power to customise your news in your way.
The author is CEO, NDTV Group.
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Private radio players remain upbeat despite the elusive case of Phase III auctions
Private radio operators did not have an easy time in 2013 owing to a number of unresolved issues such as FM Phase III auctions; however, the TV ad cap issue did push advertisers towards radio
By Abhinna Shreshtha | Dec 31, 2013 9:05 AM | 4 min read
The radio sector is still waiting for a final resolution on migration to Phase III, even as the existing licenses will start expiring by 2015. Despite this, private radio operators that exchange4media spoke to arestill upbeat about the year. Let’s take a look at some of the key happenings that defined the radio industry in 2013.
The elusive case of Phase III auctions
Private radio operators were hoping for a resolution to the migration quandary, but the issue has got delayed once again. Operators now hope that the Ministry of Information and Broadcasting (MIB) will bring clarity (and the auctions) sometime early in 2014. Primary among the concerns are clarity on the migration fee and the actual process of migration.
Ravi Nair, Director – Programmes for Kerala-based Radio Mango remarked, “There was a lot of anticipation that the Phase III auctions would finally happen this year. I think most private operators spent the year consolidating their business and preparing for the auctions in terms of arranging funding. However, the bidding has still not happened.”
The frequent delays are worrying operators since their current licenses will begin expiring from 2015. Earlier in December, the Telecom Regulatory Authority of India (TRAI) invited radio operators to share their views regarding the proposed migration to Phase III of FM broadcasting. An open house to discuss the suggestions is expected to be held early in January 2014 and operators hope that it will speed up the auction process.
Private operators still banned from airing news programmes
This has been a bone of contention between the Government and private FM operators for quite some time. A PIL has already been filed by social activist Prashant Bhushan this year regarding this and the Supreme Court has also questioned the Government regarding the existing ban. As a sop to operators, the Government has provisioned that they can carry “unaltered” AIR news content under Phase III, however, operators are far from satisfied. “In the current form (as offered under Phase III), it does not make any sense. News is available across all media, so why is the Government targeting only radio?” asked Ashwin Padmanabhan, National Head, Big FM.
Nair also agreed that the Government’s argument that radio channels are not mature enough to carry news content is weak. “We need more licenses to operate than even TV channels, so no one can be irresponsible, no one wants to damage their image,” he said. Sooner or later, the Government will have to end its monopoly on news on the airwaves, but for now the wait continues.
Radio operators invested in innovative content
An important change in operator and brand outlook towards radio was the recognition of the importance of content. Nair agreed that clients have realised that radio is not just about reach, one needs to also have great content as well. According to Padmanabhan, a new trend in 2013 was investments being made in creating daily shows as well as branded content, which he sees becoming a major trend in 2014.
Radio showed strong growth in non-metro cities
This year, too, radio witnessed strong growth in terms of ad spends and popularity in non-metro cities. Earlier this year, My FM, which operates in Jaipur, Chandigarh, Bhopal, Ahmedabad, Indore, Amritsar, Nagpur, etc., hiked its ad rates by 20 per cent due to high demand for its inventory in non-metro markets. Even operators such as Red FM had announced a 20 per cent hike rates across all cities, including non-metros, and this strong performance in non-metros continued throughout the year.
“2013 has been a good year. Metros did better as compared to last year. Tier II and Tier III cities have also been doing really well. I have always believed that the next level of growth in radio will come from the non-metro cities and 2013 was a reflection of this,” commented Nisha Narayanan, COO, Red FM. According to Nair, ad rates for cities such as Kochi were almost at par with the metros.
TV ad cap issues pushed advertisers to radio
Private radio operators saw a lot of first time advertisers in 2013, along with the usual suspects – telecom, FMCG, retail, etc. One reason for this was the ongoing ad cap issue in TV, which caused advertisers to look at other options. “We have seen some categories such as TV shows increasing their spending on radio and I expect some others to do so too. What we saw in 2013 was that some brands which earlier did not believe in radio have started doing so after a few campaigns. They have realised the advantages of radio, like it is customisable, you can regionalise it, and so on,” said Narayanan.
Padmanabhan added here that the radio sector saw significant spends from the SME sector, especially in the last four months of 2013. According to him, the ad cap challenge has led SMEs to look at radio as a serious medium when it comes to providing reach.
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Rewind 2013: You'll see a lot of consolidation now in media owner's side - Ashish Bhasin
The Chairman, India and CEO, South East Asia, Aegis Group, believes that 2013 has been a tipping point for digital in India, BTL racing ahead of ATL & more consolidation in the media owner's space
By Priyanka Mehra | Dec 31, 2013 8:35 AM | 1 min read
Ashish Bhasin, Chairman, India and CEO, South East Asia, Aegis Group, talks about the significant trends of 2013 in an exclusive video report to exchange4media.
Bhasin believes that 2013 will always be remembered as the year that was the tipping point for digital. “Because the market environment was tough, this was the first time that above the line advertising came under pressure and the value of below the line, through the line, digital and out of home increased. The ratio of above the line and below the line is going to change in favour of below the line,” he observed.
According to Bhasin, 2013 has also been the year of consolidation, wherein Publicis and Omnicom announced their intentions of coming together and the Dentsu Aegis merger took place. “There have been a lot of consolidatory moves, going forward this trend will only continue. Particularly in the television industry, you will see a lot of consolidation now in the media owner’s side,” he concluded.
To know more watch the video…
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Rewind 2013: Top five digital campaigns that created a buzz
Be it Lifebuoy's social message, Dove's 'Real Beauty Sketches', Van Damme's famous 'split' or Google's emotional peg - digital campaigns were at the forefront of creativity in 2013
By Twishy | Dec 30, 2013 10:07 AM | 5 min read
It is often said that “Choice of a right direction leads to a romantic ending”. The right choice for every brand today is to be on the digital medium and successfully monetise its benefits. This medium is becoming a preferred choice for marketers as they give the brand instant feedback and the opportunity to tweak things prior to heavier investments on other advertising channels. The year 2013 witnessed some clutter-breaking ideas on this platform.
To name a few, Coca-Cola attempted to ease the animosity between India and Pakistan through vending machines in which people from both the countries could interact with each other. The video went viral and caught everybody’s attention. Cadbury 5 Star’s online campaign, #NoHardFillings, took the humour route to announce 5 Star’s ‘soft’ variant. The campaign gained a lot of traction online. The Old Spice Mantastic Man with Milind Soman became an instant hit online as it talked about masculinity with a pinch of humour. The Kit Kat Dancing Babies with an infectious track attracted huge viewership on YouTube. Living up to the promise of ‘Take Care’, Garnier Men initiated the ‘PowerLight A Village’ campaign in collaboration with Project Chirag with an aim to light up hundreds of rural households in India that are without electricity. The brand released a digital film that received immense response online.
There were many other path-breaking digital campaigns that garnered eyeballs. exchange4media lists the Top 5 digital videos that created buzz during the year and attracted huge viewership.
Help a child reach 5 through Lifebuoy
Every year, 2 million children fail to reach their fifth birthday because of diseases such as diarrhoea and pneumonia, when the simple act of handwashing can help erase this tragedy. The lifesaving mission of Lifebuoy to spread the importance of good handwashing habits around the world and, most importantly, a mission that will help more children reach their fifth birthday is one of the most popular brand videos online. The campaign’s launch was marked with a groundbreaking three-minute film done by Lowe Lintas about the importance of handwashing. The idea has been executed brilliantly through the film with an appropriate location and characters.
Watch the video here…
The real beauty of Dove
Believing in the philosophy of Confucius that “Everything has its beauty, but not everyone sees it”, Dove created a campaign titled ‘Real Beauty Sketches’, which showed women that they are more beautiful than they think. The campaign was based on the insight that women are their own worst beauty critics. The campaign was a web hit with the video being viewed by millions. Dove struck the right chords by touching the emotions of women and it was a brilliant marketing move. Women supported this campaign because it goes beyond the selling motive, with the product not even talked about once throughout the video. It was a realistic campaign with non-model looking women and a great idea that can run across different formats, age groups and profiles.
Watch the film here…
The epic split of Volvo with Van Damme
The famous ‘split’ done by Hollywood action star Jean-Claude Van Damme for Volvo Trucks went viral in no time and garnered huge response online. In the video, Van Damme is seen carrying out the split while standing on the rear-view mirrors of two parallel trucks reversing on a highway. The film has been designed to show the stability of Volvo’s steering. The film has been executed very well and the stunt in the video became a talking point among the social-media community.
Watch the famous ‘split’ video here…
Reuniting emotions through Google
Many families and friends parted ways overnight during the Partition, and the Google film is a reflection of the many stories of reunion – where human passion and hope overcame time and borders. Conceptualised by Ogilvy & Mather, the film has moved hearts because of the wonderful execution. It is meant for people who still don’t know what Google is, and what people can do with its search capability. The product is perfectly embedded in the ad and the whole idea of showcasing the supreme features of the search engine has been brought alive. The brand has managed to strike up a conversation to showcase the different uses of Google through the lead film and the other short films. It is a striking film by the brand with an extremely emotional plot, brilliant characters and perfect product placement.
Watch the Google ‘Reunion’ film here…
Visit mum through British Airways
Giving an unforgettable surprise to every mother, British Airways launched a heart-warming commercial, titled ‘A ticket visit to mum’, which highlighted the true story of eternal love between a mother and her son. The five-minute video created by Ogilvy & Mather, New York sought to promote the routes offered by British Airways from North America to India, with special focus on making travelling easier. Motherhood is near to divinity, and showcasing the utmost care, love and affection between a mother and her son in an airline ad is a powerful idea. The ad evoked emotions and highlighted the pain through a real-life story, which was very engaging. The brand took a bold step by adopting a localised tune. The insight adopted by the brand, that home-cooked food and family memories are powerful motivators in making the final decision to book a trip, came out very well through the ad. The glimpse of the local flavours of the city and the use of real-life characters established immediate connect with the target audience.
Watch the film here…
These online ads have only increased the thirst for more brilliant campaigns in the coming year. It will be interesting to see what our ad fraternity turns up with to better the digital offerings of 2013…
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