‘Green line’ issue beleaguers Samsung users as glitch appears post update

Samsung users have long complained about the “green line of death” that suddenly appears on their phone screens after a software update.

Recently many users took to social media to pull up the company after the problem resurfaced following a software update.

Disappointed with my Samsung S22! Suddenly got a green line on the screen without any damage or mishandling. Seems like a recurring issue with Samsung displays. @SamsungIndia @SamsungMobile, is this the 'flagship experience' we pay for? Expecting a solution ASAP! #Samsung pic.twitter.com/zK1I5f0IVL

— Manishkumar Yadav (@ykmanish_) December 1, 2024

It's not TV, even my samsung galaxy S21 phone started getting green line just after an software update and this also requires now display change. Why so?
Why your customer have to suffer like this.

— AV ☀️? (@Alpha_Victore) December 1, 2024

From today's tweets alone, I see green line issues in Samsung, Honor, Oneplus . Really dont know which brand to buy / recommend in Android. So much tech in these companies and they cant prevent something as simple as a green line fault in Displays? https://t.co/B7TaYQyZ2J

— Karthik Murali (@Karthik_Murali) December 1, 2024

Dear @SamsungIndia @SamMobiles,

Post software update my @SamsungMobile A73 phone got green line pink line issue on display. The said global bug is known issue but #samsung isn't accepting.

Further got this discount email from #samsungsupport but service centre denying to fix. pic.twitter.com/6v3wkLdMrG

— Adv. Deepak Dubey (@AdvDeepakDubey) December 1, 2024

Watching ordinary moments with green line in samsung galaxy S22+, is this part of any AI features?

— sharath pradeep (@sharathpradeep) December 4, 2024

@SamsungIndia @SamsungMobile I’ve visited the Chennai DRB Enterprises service center multiple times in the past6Months regarding S21 green line issue. They claim there are dents on my phone, but when you see it, it's absolutely false. I’ve attached photos-can you spot the dents? pic.twitter.com/1g8SMbYEiV

— Prasanth P (@p_pra_santh) December 5, 2024

The issue seems to crop up in phones that haven’t been damaged and has been flagged as a recurring issue with the smartphone brand. It has also been the subject of many memes and jokes on the internet.

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Seeing a green line appearing on the phone screen is considered a death knell for the device. It is usually seen after a software update or prolonged use of the phone.

Despite the recent chatter, the green line issue has been a persistent problem for four years. However, it is not limited only to Samsung phones; other brands such as One Plus, Vivo, Realme, Xiaomi and Apple are also in the dock for the same.

Reports say that the problem could be environmental as brands are working with their respective supply chains to source better-quality displays that can withstand extreme weather conditions and humidity in India.

Given the number of complaints, Samsung also offered one-time screen replacement to its users.