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From search to shortlist: AI enters India’s festive buying journey
From search to shortlist: AI enters India’s festive buying journey

As shoppers use AI to compare products and build shortlists, brands must win consideration earlier. This festive season, AI may not replace the funnel...

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  • AI Integration in Consumer Behavior. BCG highlights the growing role of AI in shaping consumer buying journeys, particularly during festive seasons in India.
  • Early Engagement for Brands. Brands are encouraged to win consumer consideration earlier in the buying process as AI influences product comparisons and shortlisting.
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BCG is focusing on the integration of AI into the consumer buying journey, especially during festive seasons.
AI is increasingly being used by shoppers to compare products and build shortlists, influencing their purchasing decisions.
Brands should engage consumers earlier in the decision-making process to win consideration as AI shapes their buying journeys.
While AI is not replacing the funnel, it is shaping who enters it, indicating a shift in consumer engagement strategies.
BCG notes that during the festive season, AI plays a significant role in how consumers approach their buying decisions.
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BCG is focusing on the integration of AI into the consumer buying journey, particularly during India's festive season, where shoppers are leveraging AI to compare products and create shortlists. This shift emphasizes the need for brands to engage consumers earlier in the decision-making process.

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