Paytm launches AI travel booking app ‘Paytm Checkin’

According to the company, the in-app AI assistant understands queries intuitively, allowing travellers to ask, browse, and make bookings through simple conversations

by e4m Staff
Published: Nov 8, 2025 6:00 PM | 1 min read

Paytm (One 97 Communications Limited) has announced the launch of its new AI travel app, Paytm Checkin.

According to the company, the in-app AI assistant understands queries intuitively, allowing travellers to ask, browse, and make bookings through simple conversations. It can recommend destinations, curate personalised itineraries, and organise bookings across flights, trains, buses, and metro, creating a seamless travel journey from planning to checkout.

The AI refines results based on preferences, previous selections, and travel patterns, delivering contextually relevant recommendations that improve with every interaction. These AI features are currently in early beta and will continue to evolve through real-world interactions and feedback.

Vikash Jalan, CEO - Paytm Travel said, “We are taking a big step in AI-led travel with Paytm Checkin, creating a new and smarter way for people to plan and book their journeys. We believe AI will change the way travel bookings are done, and with Paytm Checkin, we are bringing a world-class, AI-first experience through a dedicated app designed to make travel planning simple, personal, and effortless.”