Google Maps to have a message feature to chat with businesses

As per a BGR Report, this is being reportedly done to increase engagement between users and the businesses listed

Google Maps

Google is rolling out a new feature for its Maps called as Messages. But you cannot use it to message your friends or your relatives. This message option will be used to communicate with businesses.

As per a BGR Report, only businesses that have been registered on Google Maps can be communicated with. This is being reportedly done to increase engagement between users and the businesses listed, with the aim to increase the reach of these businesses using the Maps platform.

Messages could be useful in getting information about a place that you can't find on the net. It is not known yet at this time if the feature will ever expand to include chatting features with your Google contacts.

Google earlier last month introduced a new feature in Maps where commuters in Delhi will be able to see auto rickshaws under the ‘public transport’ mode in Maps. By selecting the mode, commuters will be able to view suggested routes for the ride as well as the estimated auto-rickshaw fares, making it easier for them to plan their trips, Google said in a statement.

Stay updated with the latest news in the Marketing & Advertising sector with our daily newsletter

By clicking Sign Up, I agree to the Terms of Use and Privacy Policy.