e4m MarTech Conference 2024: Industry leaders to discuss customer experience in AI era

At the fifth edition of the conference on December 11, the panellists will share insights on the topic ‘Customer experience in the age of AI’

by e4m Desk
Published: Dec 10, 2024 2:21 PM | 2 min read

The fifth edition of e4m MarTech India Conference 2024 will be held tomorrow, December 11 in Gurugram in the presence of business leaders, industry heads, brand custodians and marketers. These experts from the MarTech ecosystem will share insights on trending topics, strategies and the future of the domain. The agenda of the e4m Martech India Conference 2024 is power-packed with a mix of keynote sessions, fire-side chats and panel discussions.

One of the key highlights of the conference is an interesting panel discussion on the topic ‘Customer Experience in the Age of AI’. Join a gathering of trailblazers as they delve into how artificial intelligence is transforming customer experience in the digital age today.

At the panel discussion, the panellists will share insights on how AI transforms every customer touchpoint from personalised recommendations to 24/7 support, ways to leverage AI to deliver hyper-personalized experiences at scale, based on individual preferences and behaviours, finding the optimal balance between AI automation and human empathy and more.

The panellists include some renowned industry leaders like Amitabha Tripathi, SVP & Head of Analytics Consulting and Solutions, Aditya Birla Group; Amit Verma, CEO and Founder, Digitup; Pooja Baid, Chief Marketing Officer, Versuni; Himanshu Sirohi, Head of Digital Marketing, Apollo 24|7; Vikram Varshney, Vice President, IndiaMART InterMESH while the session will be moderated by Rashmi Sehgal, Chief Digital and Transformation Officer, Zenith (Publicis Groupe).

This conference will bring together visionaries, innovators, and industry experts to discuss the latest trends, strategies, and tools reshaping customer engagement. From enhancing personalisation to streamlining interactions, AI is revolutionising how businesses connect with their customers, and this event is your chance to stay ahead of the curve!

Be a part of this dynamic conference where ideas meet innovation.

Click here to register: https://e4mevents.com/martech-conference-2024/choose-pass#viewform