Prashanth Kumar moves on from TLC DigiTech to co-found Infinity Experiences

Kumar brings more than 25 years of global experience in the hospitality industry, with expertise in subscription-based loyalty programmes, brand creation, and digital transformation

e4m by e4m Desk
Published: Oct 19, 2026 10:49 AM  | 2 min read
Prashanth Kumar Launches Infinity Experiences After TLC DigiTech
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  • Prashanth Kumar has been appointed Co-Founder and Chief Operating Officer at Infinity Experiences, transitioning from his previous role as Chief Operating Officer at TLC DigiTech Pvt. Ltd.
  • He has over 25 years of experience in the hospitality industry, with expertise in loyalty programs, brand creation, digital transformation, and multi-unit operations across various international markets.
  • Kumar's prior experience includes significant roles at Accor Plus, where he oversaw operations in the Asia-Pacific region, and at Sobha Realty, where he established the hospitality vertical in Dubai.
  • At Infinity Experiences, he will leverage his extensive background in hospitality operations and customer engagement to enhance the company's offerings.

Prashanth Kumar has announced a new role as Co-Founder and Chief Operating Officer at Infinity Experiences, following his tenure as Chief Operating Officer at TLC DigiTech Pvt. Ltd.

Kumar brings more than 25 years of global experience in the hospitality industry, with expertise spanning subscription-based loyalty programmes, brand creation, concept and schematic design, multi-unit operations and digital transformation. His career has taken him across markets including the USA, India, New Zealand, Switzerland and Dubai.

He joined TLC DigiTech as Chief Operating Officer in October 2025. At the company, he worked in the travel, lifestyle and hospitality space, where its technology products and platforms support customer lifecycle management and subscription-based loyalty solutions. TLC DigiTech operates on a pay-for-performance model, using data and technology to help businesses improve customer lifetime value.

Before joining TLC DigiTech, Kumar spent more than a decade with Accor Plus, Accor’s subscription-based loyalty programme in the Asia-Pacific region. His roles included Vice President of Operations for India, Malaysia, New Markets and Business Support; Vice President for South Asia, Malaysia, the Middle East and Business Support Services Asia Pacific; and Vice President for India and South Asia.

During his tenure at Accor Plus, Kumar held responsibilities across loyalty sales, business support services, shared services operations and market expansion. His remit also included customer service, finance, data analysis, information technology support and business solutions across regional markets.

Earlier in his career, Kumar served as General Manager at Sobha Realty, where he helped establish the group’s hospitality vertical in Dubai, covering hotels, restaurant concepts and hospitality services. His responsibilities included operational planning, feasibility studies, investment strategy, financial analysis and contract negotiations. He also held a General Manager role at Marriott International’s Le Méridien Ahmedabad.

At Infinity Experiences, Kumar’s new role brings his experience in hospitality operations, loyalty programmes and customer engagement into a co-founder and operational leadership position. 

Published On: Oct 19, 2026 10:49 AM