Top Story

e4m_logo.png

Home >> Marketing >> Article

Cadbury hopes to savour sales recovery in a month

01-April-2004
Font Size   16
Cadbury hopes to savour sales recovery in a month

Cadbury India, which was in the eye of a storm in recent months due to the incidence of worms in its Dairy Milk chocolate, is hopeful of a complete recovery of its sales numbers in a month’s time. Cadbury India general manager - marketing Sanjay Purohit said that after the worms incidence in October 2003, sales during Diwali had tumbled 10-15 per cent but they have almost reached the pre-infestation levels now.

Mr Purohit added that consumers have appreciated the timely response from Cadbury in the wake of the infestation events. Under its Project Vishwas, the company spent substantial amounts in educating retailers on storage conditions and in providing infrastructure. Moreover, filmstar Amitabh Bachchan was roped in as the brand ambassador.

At the same time, several cases filed by the Food & Drug Administration (FDA)-Maharashtra against the company are undergoing legal procedures in the court, according to Mr Purohit.

“Creating awareness among retailers about storage conditions is an ongoing process and the company will have to follow it up continuously,” added Mr Purohit. Visi-coolers help in reducing the effects of temperature on chocolates, while proper storage in jars and sheet metal dispensers can also eliminate chances of contamination.

Mr Purohit also clarified that it is not possible to cover all the 6,50,000 retailers across India with visi-coolers, due to factors like the cost involved and reluctance of some retailers to run them.

Meanwhile, Cadbury chocolates are getting a mixed resopnse from consumers. Shulamith Isaac, a young lady who works in central Mumbai, said, “I just love eating chocolates and I continue to eat all brands of Cadbury.” The worms incidence has not affected Ms Isaac’s consumption pattern at all.However, Saroj Lad, a middle-aged lady working in the same locality is wary of Cadbury, although she is very fond of chocolates. She has stopped eating Cadbury products, even as she continues to consume foreign brands.

Tags

Vijay Mansukhani, speaks to exchange4media about the resurgence of Onida, the scope of growth of consumer electronics market in India and the reasons why Indian consumer electronics brands don’t compete on a global scale

Projjol Banerjea opens up about hiring Anne Macdonald and GroupM's Rob Norman, and the brand's new identity

Meera Iyer tells exchange4media that in FY 2016/17, bigbasket clocked a revenue of Rs 1,400 crore. The online supermarket currently stands at 70,000 orders a day, with operations in 25 cities.

CMO, Kashyap Vadapalli on the start-up’s marketing play, why it has decided to stay away from IPL and response to its furniture rental apps

Ushering the launch with a campaign titled ‘The New Way to Get Rich’ showcasing how technology gets millennials closer to their financial dreams

Ogilvy and Love Matters conceptualised a campaign that aimed to change the conversation and imagery that is associated with the LGBTQ community and lesbians in particular