'Regionalisation & micro-segmentation of audience is key’
At the e4m Pride of India Brands – North conference, a panel of industry heads deliberated on ‘Data & Digital: Tools for new Bharat’

The e4m Pride of India Brands conference held in Delhi on Thursday celebrated and felicitated brands from the northern belt of India that have been game-changers. The theme of the conference was “Building brands for Bharat: Investing in Bharat’s future & reshaping the growth story”. The conference witnessed an insightful panel discussion on ‘Data & Digital: Tools for new Bharat’.
The session, chaired by Shradha Agarwal, Co-founder and CEO, Grapes explored various themes on the use of data and technology to reach the aspirations of New Bharat and the importance of identifying many Bharats within Bharat. On the panel were Varun Khurana, CEO & Founder, Otipy; Aloke Bajpai, Group CEO & Co-Founder, Ixigo; Ameya Dangi, CEO, Niine Hygiene; Sidharth Kedia, CEO, Nodwin Gaming; Mugdh Rajit, Marketing Head, Lava International, and Amit Gupta, MD, SAG Infotech.
There is little doubt that digital has essentially become a must-have for brands today and is growing exponentially. The panel moderated by Shradha Agrawal explored ways to use technology to make marketing campaigns more relevant, effective, and personalized.
The panel deliberated on why and how the significance of Bharat has come up so much in marketing in recent times. The country’s demographic diversities beyond culture, food and language to other variable parameters such as education, literacy, and differing levels of internet penetration and digital exposure. All of this plays a very important part in how we market ourselves in the new Bharat, noted Lava’s Mugdh Rajit.
The vast upsurge in consumer interactions and touchpoints has created massive volumes of data, which have brought about huge opportunities to enhance the brand-building process, while also creating new challenges for brands. Even as the right branding of a ‘Made-in-India’ product is important, regionalisation and micro-segmentation of audience helps market it better, the panellists agreed.
Varun Khurana of Otipy talked about how the data is much more micro than one can think. Given the diversity of our demographic, this information is very valuable for marketers who want to optimise every dollar spent, he said. “One thing that we do, even from a pricing standpoint is we differentiate because different things appeal to different classes of people. Even our product portfolio also varies accordingly.”
Aloke Bajpai of online travel agency (OTA) Ixigo shares how when they started most OTAs were going after the western templates of building for flights and hotels. “But when we looked at the data we saw that only 400 thousand people take a flight every day, but 24 million people take a train every day and most of them are from smaller towns. And there was no app that was looking at that back in the day in 2012-13.”
“Our core business strategy has been about targeting the next 100 million users, and 90 per cent of our users are from Bharat or small towns. We are now the largest OTA app for trains in the country, and the most downloaded travel app in India - all because of Bharat,” he declares.
The most important insight is that you need to think fundamentally differently about the products -how you market to them. “It cannot be the same product offering that works in Tier 1 towns. That’s the fundamental mistake most entrepreneurs make.”
Ameya Dangi of Niine Hygiene agreed, “As a consumer goods marketer, we realised that one product will not solve the problem. You need to be cognizant of what are the needs at even a micro-level.” He talked about how the brand has evolved over the last four years because the vernacular section and the many Bharats in India are looking for quality products without compromising on the price. “They want the best-in-class products because they are aware of what’s out there, thanks to the mobile and the internet.”
The panel also touched upon catering to the changes, preferences and aspirations of Indians residing in Tier III and Tier IV towns by leveraging the power of data and digital technology to understand the regional market and its consumers, and to ensure better click-through rates or better conversion on ROAS (return on ad spends).
The first thing that data does is dispel perceptions, said Sidharth Kedia, CEO, Nodwin Gaming. “If you look at the entertainment industry, YouTube is what it is today because of the regional consumption of content – not because of English consumption of content.”
English consumption of content on YT is less than 8 per cent - its predominantly the vernacular languages of which Hindi is a big part, he shared. “Even in the gaming segment, the penetration of smartphones has changed the demographic tilt from Urban India. That’s when Bharat came into the picture. So today English is the sixth language in e-sports viewership, coming after Hindi, Tamil, Bengali, Nepali and Urdu.”
Developing innovations in technology and data is more important for the “new Bharat”, more than developing services, according to Amit Gupta, MD - SAG Infotech. The population of India, being huge, offers a lot of scope for data mining using AI and various technologies. The more data that is gathered, the more perfection in insights AI can gather. Hence the importance of AI, robotics and IoT cannot be stressed enough. These can be used to further manufacturing at low costs.”
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PlayerzPot launches new campaign #TalentKiValue with Rashmika Mandanna
The campaign will reintroduce and recognize India’s unsung indoor gaming talents to the excitement of skill-based popular games on the PlayerzPot platform
By exchange4media Staff | May 29, 2023 4:04 PM | 3 min read
As the IPL season draws to a close, PlayerzPot, an online gaming platform today unveiled a campaign titled #TalentKiValue along with their brand ambassador Rashmika Mandanna, to keep up with the fervor and enthusiasm of fans of fantasy gaming. Leveraging the strong connection between the diva and her fans through an interesting line-up of digital films, this campaign aims to empower the highly talented indoor gamers in almost every Indian household.
“A youth icon, Rashmika Mandanna topped the Forbes 2021 list of the most influential stars in South cinema. She is an avid gamer and is making her presence felt in global sports platforms while delivering back-to-back blockbusters. Her charming persona will strike a direct connection through this amazing campaign, which inspires indoor gaming champs in every Indian household by reintroducing them to their favourite games and recognizing them in the PlayerzPot platform. The campaign will be aired on various digital platforms, and OTT,” the company said in a release.
The campaign films involve Rashmika Mandanna as a celeb gamer encouraging and recognising the prowess of every indoor game’s expert, now on PlayerzPot. In a country where gaming is still largely considered a hobby, #TalentKiValue applauds the players for their talents through a series of contests and games with a chance to win exciting prizes. The core idea is to amplify the only demand of gamers in the country, which is #TalentKiValue.
Speaking on the launch of the campaign, Sunil Yadav, Chief Executive Officer, PlayerzPot, said, “Skill-based gaming is one of the biggest gaming categories that have caught the fancy of the country, across age-groups. However, the larger Indian gaming community is still years behind making a viable career out of skill-based casual games, that too in mobile format. With PlayerzPot, mobile gaming is serious for creators and players, and Rashmika’s charismatic on-screen appeal and national influence will be a game-changer for players enjoying an array of options on our app. After the humongous success in the fantasy gaming segment, we are now confident of leading in the skill-based segment, especially in tier II and tier III cities.”
RashmikaMandanna, renowned actor and Brand Ambassador, PlayerzPot, said, “We have all grown up playing Ludo, Carrom, chess, and Snakes & Ladders in our homes and societies. And playing these on PlayerzPot now takes me down memory lane every time I play them, including the fierce competitive spirit that takes me over with every game. There are several who play this with a lot of sportsperson spirit and a will to win. #TalentKiValue campaign will be a way for the members of the households to sit up and take note of the latent talent in their household,” she added.
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Amitabh Bachchan partners with GSK for shingles awareness
GSK’s latest campaign film highlights the painful disease and its risk in adults above the age of 50 and the possibility of prevention
By exchange4media Staff | May 29, 2023 3:39 PM | 2 min read
GSK has announced a partnership with veteran actor Amitabh Bachchan to raise awareness about shingles, a painful condition that affects 1 out of 3 adults above the age of 50 years.
The campaign film evocatively captures the agonising pain caused by shingles and its debilitating impact on the people living with it. It gives an important message that it is possible to protect ageing adults against this pain through vaccination.
Commenting on the partnership, Amitabh Bachchan said, “Shingles is known to be painful and thus certainly a setback to senior citizens. For prevention against Shingles, I recommend the Senior Citizens to talk to their Doctors.”
Shingles is caused by the same virus that causes chickenpox. The virus remains inactive in the body after a person recovers from it. When the immunity of the body weakens, it re-activates to cause shingles. More than 90% of Indians by the age of 50 years have this virus in their body and are vulnerable to shingles.
Rashmi Hegde, Medical Director, GSK, said, “Amitabh Bachchan has been the face of several disease and vaccination awareness campaigns before, and his support has motivated people to take the required action to prevent these diseases. Today, India's ageing population is rising, and we need to make them aware of diseases such as shingles which can impact their quality of life. We believe this will persuade more people to talk to their doctors about protecting themselves or their loved ones from shingles.”
The film has been conceptualised and executed by Lowe Lintas. The creative focus is on capturing the intensity of the shingles pain through powerful metaphors and images. The representation of pain is based on scientifically documented patient testimonies.
Commenting on the creative insight for the film, Sagar Kapoor, Chief Creative Officer (Global Brands), Lowe Lintas said, “Our challenge was to find a way to 'show' the unbearable pain of shingles, a sensation that can only be 'felt'. That is why we have made use of imagery such as sharp nails piercing the body or a person getting electric shocks. We do not want to scare people, but we want to make them aware that Shingles can be extremely painful, and it can be prevented.”
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Sachin Tendulkar stars in Ageas Federal Life Insurance's 'Sachinverse'
The campaign launched with a film featuring the cricketing legend that highlights how technology will deeply disrupt every aspect of life
By exchange4media Staff | May 29, 2023 2:03 PM | 2 min read
Ageas Federal Life Insurance launched its new brand campaign – ‘Sachinverse’, an optimistic vision of the future.
The campaign launched with a film featuring cricketing legend and brand ambassador, Sachin Tendulkar that highlights how technology will deeply disrupt each and every aspect of life from education to social interaction, to mobility, to household chores and even cricket.
In a virtual ‘Sachinverse’, the different avatars of Sachin Tendulkar take viewers through various scenarios including a virtual cricket stadium, onion-chopping robots, holographic cafes and a driverless car all rendered in a heady mix of animation styles.
Driving home the message that while the future might be exciting, evolving and uncertain, by focusing on financial planning and investing in life insurance, one can face the future with optimism, hope and confidence.
Karthik Raman, Chief Marketing Officer and Head – Products, Ageas Federal Life Insurance said, “At Ageas Federal Life Insurance, we believe in staying ahead of the curve and doing things differently. A recent study* by McKinsey suggests that in the next five years, Gen Z, millennials and Gen X consumers may spend between four and five hours a day in the metaverse, using Augmented Reality (AR) and Virtual Reality (VR) devices.
As we gear up for a very different future, our latest campaign, Sachinverse talks about being prepared for a landscape that is rapidly being reshaped by technology. Building on our long-term brand philosophy of #FutureFearless, we continue to remind people that with timely investment in life insurance, they can be adequately prepared for any uncertainties or disruptions that life throws at us.”
To execute the Sachinverse, multiple renditions of sketches were created to ensure that the physique and facial features closely resembled Sachin. Extra care was also taken to bring alive and recreate not only Sachin’s character but also the different realms of the metaverse.
The Sachinverse campaign was conceptualized and created in partnership with VMLY&R India. It is a completely digital-led campaign using social media platforms, influencer pages, and different digital media like OTT platforms and news sites.
Rajshekar Patil, National Creative Director at VMLY&R said, “Ageas Federal Life Insurance’s communication has been refreshing when compared to how the insurance segment communicates, with films like Young Sachin and The Boy Who Dreamed. Sachinverse is yet another refreshing take on the category. The idea of using the theme of technology and animation came naturally because audiences today want to see stories that reflect their world and also borrow from popular culture.”
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Sidharth Malhotra named brand ambassador of audio electronics brand GOVO
The actor will represent the brand and endorse its audio products, enhance its brand presence and establish a deeper connection with its diverse customer base
By exchange4media Staff | May 29, 2023 12:01 PM | 1 min read
GOVO, an emerging Bangalore-based audio electronics brand, has announced its collaboration with renowned Bollywood actor Sidharth Malhotra as its brand ambassador. With this partnership, the actor will represent the brand and endorse its range of audio products, enhance its brand presence and establish a deeper connection with its diverse customer base.
Through this collaboration, GOVO aims to leverage Sidharth's wide reach and influence to promote its products and expand its market presence. Sidharth's association with GOVO will strengthen the brand's credibility, instill confidence among consumers, and further elevate its position as a leader in the audio industry.
Speaking about the association, Varun Poddar, Founder, GOVO said, "We are extremely excited to have Sidharth Malhotra on board. Sidharth's exceptional popularity and undeniable appeal, combined with his unwavering commitment to quality and innovation, align perfectly with GOVO's core values. This association marks a significant milestone for us as we strive to elevate our position as the preferred choice for audio enthusiasts worldwide. With this association, we are confident that we will reach unprecedented heights in the industry."
Expressing his enthusiasm about the association, Sidharth Malhotra said, "I am super stoked to join forces with GOVO and embark on this exciting journey as their brand ambassador. Together, we will redefine the way people experience audio and bring exceptional sound quality to every listener."
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Rajkummar Rao explains the ABCD of Syska's BLDC range of fans
By Design has conceptualised and produced the ad films
By exchange4media Staff | May 29, 2023 11:35 AM | 2 min read
By Design has conceptualised and produced a series of snappy and memorable digital films produced for Syska's range of BLDC Fans. Featuring Rajkummar Rao, the films highlight the ecological and financial benefits of the fans using the tagline “Save Kiya Kya?”. These films are the digital extension of the offline campaign (TVCs and full-page print ads) to launch their range of fans.
The first film features Rajkummar Rao in a nerdy avatar giving us a lesson on saving the planet and our money, as Syska BLDC fans are powerful yet save 60% energy!
https://www.youtube.com/shorts/dR19DO4-9PA
The second film is relatable and engaging as it highlights the ease and convenience of using BLDC fans, which can be controlled via a remote.
https://www.youtube.com/shorts/RKHdJFpPueY
The third film shares a quick tip on how to escape the scorching heat with Syska BLDC fans. They yield high performance and low power bills.
https://www.youtube.com/shorts/k-_4KmurgZU
The films aim to connect with Indian audiences by showcasing the latest range of BLDC fans, which will enable consumers to decrease their carbon footprint while saving money on affordable, durable fans and lower electricity bills.
By Design is known for its expertise in producing exceptional visual experiences across various media. With a team of creative professionals who are passionate about storytelling, By Design creates engaging and impactful content for brands. The films showcase the superior design and performance of Syska's range of BLDC Fans, while also highlighting the brand's commitment to energy efficiency and sustainability.
"It's always a pleasure working on films for Syska and this was a particularly interesting launch for us to work on with Rajkummar Rao," said Rahul Gupta, Founder & Chief Creative Officer, By Design. “We aimed to create relatable, bite-sized digital films to supplement the TVCs, all of which effectively conveyed the features of the BLDC fans.”
"We're really happy with the outcome of the campaign. We've worked hard to create a great product and these films have communicated its benefits in an amusing and manner", said Gurumukh Uttamchandani, Director, Syska.
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The game changer: How digitalization is opening doors for consumer appliance brands
Guest Column: Priyanka Sethi, Director - Head of Marketing, Haier India, writes why digitalization is not only the need of the hour but also the road ahead for brands to strengthen marketing
By Priyanka Sethi | May 29, 2023 9:10 AM | 6 min read
In today's rapidly evolving digital landscape, the marketing strategies employed by are undergoing a paradigm shift. The advent of digitalization has opened a world of opportunities, allowing brands to reach a vast audience, engage with consumers on a personal level, and build lasting relationships. It has dismantled geographical barriers and provided brands with an unprecedented reach. Through online and social platforms, brands can connect with consumers across India, from bustling metropolitan areas to remote rural regions.
The marketing landscape has been revolutionized by the growing interconnectedness and the rise of mobile-based solutions. In India, the digital advertising industry witnessed substantial growth from fiscal years 2015 to 2020. Its market size surged from around 47 billion Indian rupees to approximately 199 billion rupees. This upward trajectory is expected to persist, with projections indicating that by the fiscal year 2024, the industry will expand even further, reaching a market size of approximately 539 billion rupees. This demonstrates the remarkable growth potential and significance of digital advertising in the coming years.
Digital marketing now holds a larger footprint
Brands are significantly increasing their utilization of digital marketing tools and their various forms, surpassing the scale and reach of traditional marketing methods. This shift is driven by the fact that users now spend an average of approximately seven hours per day on their smartphones, resulting in heightened engagement rates. Brands recognize this as a valuable opportunity and capitalize on it accordingly. Moreover, as digital advertising expands its presence on emerging social media platforms such as Twitter, LinkedIn, WhatsApp Business, and Snapchat, brands will effectively tap into the interests and preferences of a vast number of potential and existing young customers. These platforms have become a perpetual presence in the lives of many individuals, offering brands an extensive reach.
Additionally, the increasing popularity of Over-The-Top (OTT) platforms, Connected TV, and gaming serve further motivation for brands to prioritize digital marketing strategies. The growing prevalence of these mediums provides brands with additional avenues to engage with their target audience and drive their marketing efforts.
Video marketing is expected to continue its dominance
Videos have the power to captivate and engage audiences more effectively than other content formats. The visual and auditory elements of videos create a compelling storytelling experience that resonates with viewers, leading to increased engagement and better message retention. India has witnessed significant growth in mobile and internet penetration, with a large portion of the population accessing the internet through smartphones. This accessibility makes video content easily consumable, leading to its widespread popularity among users. With the availability of affordable data plans, users in India are consuming more online content than ever before. This includes videos across various genres, such as entertainment, education, news, and brand promotions. Brands can leverage this trend by creating compelling video content that aligns with the interests and preferences of their target audience.
The need for regional-digital customization in India, regional digital too has become dominant in the online market space. With the government's push for Digital India and the pandemic-induced surge in remote, device-based working, the number of digital connections has already increased to more than 830 million. With rapid urbanization across regions and the decentralized growth of tier 2, tier 3 and tier 4 cities, regionalization of our marketing efforts is inevitable. In 2022, India's rate of urbanization was 35.9%, and by 2047 this is expected to increase to approximately 50.9%. Our customers are becoming more diverse and your typical ‘one size fits all’ selling efforts will no longer make the cut. Digitalization will be the go-to in the foreseeable future.
The digital payment revolution in India
Digitalization of payments too has disrupted the traditional marketing channels. Due to a lack of confidence and security concerns with internet payments, cash payments have traditionally been the preferred payment method in India. However, digital payments are predicted to account for 80% of all transactions in India by 2025 due to a large young population with access to smartphones. The Indian consumer has been adopting digital eWallets faster than the US, the UK, and China, according to ASSOCHAM (The Associated Chambers of Commerce and Industry). This provides an opportunity for brands to utilize e-payments and e-wallets to promote OEM after-sales services online and monitor post-product purchase behavior for greater customer retention.
The pervasiveness of e-commerce platforms
E-commerce websites like Amazon and Flipkart have revolutionized the way people shop, making it possible for customers to buy anything from anywhere with just a few clicks. These websites have played a significant role in digitalizing the market by providing a platform for businesses of all sizes to sell their products online. They have made it easier for customers to compare prices, read reviews, and make informed purchase decisions. The importance of e-commerce websites lies in their ability to reach a larger audience, provide convenience to customers, and offer a seamless shopping experience. With the rise of e-commerce, traditional brick-and-mortar stores are now facing increased competition and are also forced to adapt to the changing market.
The rise of data analytics
An important opportunity presented by the digital economy is the ability to collect and analyze data about consumer behavior. Tracking website traffic, social media engagement, and purchase patterns, we gain valuable insights into what drives consumer decision-making and give us the ability to tailor our marketing efforts accordingly. This assists us to optimize our product offerings, pricing strategies, and promotional campaigns for maximum impact. It provides a wealth of data analytics that can be used to optimize campaigns and improve ROI on our investments in marketing.
Ecommerce platforms can be effectively used to leverage data analytics to better understand the customers’ needs and how they interact with the brand as it is critical to determine what appeals to them. To improve customers’ end-to-end purchasing experience through personalization of various platforms, use data to understand customer demographics and tailor their marketing messages through data and analytics based on factors such as location, demographics, and online buying behaviour such as monitoring the purchasing behavior of customers, their browsing on the website etc. With constantly changing needs of the buyers and unlimited options available in the D2C brand segment brands will need to focus on improving their capabilities. Hence, data-driven decision-making is necessary for success.
Hence, digitalization is not just the need of the hour but also the road ahead for brands to strengthen their marketing strategies, reach out to a wider audience and deliver the right messages across domains to create impactful and meaningful campaigns, resulting in an overall increase in brand awareness, perception, and consideration.
(The views expressed here are solely those of the author and do not in any way represent the views of exchange4media.com)
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RK Swamy, the creative power behind the Sengol story
The agency has created all the communication material for the project
By exchange4media Staff | May 26, 2023 6:41 PM | 1 min read
The Sengol story, a project that captures the journey of Sengol that signifies the transfer of power to Indians in August 1947, has been creating quite a buzz. Marketing agency RK Swamy has created the communication material for the project.
Working quietly behind the scenes for the project that brings to life a piece of the nation’s history, RK Swamy has created all communication materials for it.
RK Swamy conceptualized the communication architecture, the website, eight videos and ebrochures, FAQs and every other piece of work that was required for this. All of the work has been done in 13 languages.
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