Top Story


Home >> Digital >> Article

Indian BPO sector to grow 60% in 2004: Giga

Font Size   16
Indian BPO sector to grow 60% in 2004: Giga

Business process outsourcing sector in India will grow by at least 60 per cent during 2004, IT tracking firm Giga said in a report.

"Today this market is still small. During 2001, India exported $7.68 billion worth of software and related services while it only exported $1.5 billion in ITeS",Giga said in a report "IT Trends 2004: Offshore Outsourcing.

This is, however, up from $264 million worth of ITeS exports in 2000, it said.

Given the cost benefits and the early successes that Fortune-class companies have had with Indian IT-enabled service outsourcing, this market will grow dramatically during the next several years, Giga analyst Stephanie Moore said.

In its growth projections, Giga said offshore outsourcing to India would grow by at least 30 per cent during 2004 on the back of increased offshoring by bigwigs like IBM, EDS and Accenture.

"Offshore outsourcing to India will grow by minimum 30 per cent during 2004 as global outsourcing and consulting firms like IBM, EDS and Accenture will continue to increase their presence in India", it said.

These companies will increase their presence in India to compete against the major Indian vendors, to accommodate companies that are struggling to do more with less, it said while adding using India as an offshore destination has quickly developed into an optimisation strategy rather than a pure cost containment initiative due to the quality and productivity benefits being realised.


Vijay Mansukhani, speaks to exchange4media about the resurgence of Onida, the scope of growth of consumer electronics market in India and the reasons why Indian consumer electronics brands don’t compete on a global scale

Projjol Banerjea opens up about hiring Anne Macdonald and GroupM's Rob Norman, and the brand's new identity

Meera Iyer tells exchange4media that in FY 2016/17, bigbasket clocked a revenue of Rs 1,400 crore. The online supermarket currently stands at 70,000 orders a day, with operations in 25 cities.

CMO, Kashyap Vadapalli on the start-up’s marketing play, why it has decided to stay away from IPL and response to its furniture rental apps

Ushering the launch with a campaign titled ‘The New Way to Get Rich’ showcasing how technology gets millennials closer to their financial dreams

Ogilvy and Love Matters conceptualised a campaign that aimed to change the conversation and imagery that is associated with the LGBTQ community and lesbians in particular