K Raghuraman has taken over as Vice President-Technology of TeleTech Services (India), a 60:40 joint venture between TeleTech Holdings Inc., a leading global player in customer relationship management solutions, and Bharti TeleTech Limited, a subsidiary of Bharti Enterprises.
With over more than 17 years of professional experience, Raghuraman had headed various senior level positions in both Indian and multinational companies in IT and telecom. He started his career with Deepak Enterprises in 1986. Later, he joined Bank of America where he spent seven years, rising to become Assistant VP and Advisory Systems Engineer.
During his stint at Bharti, he worked as Chief Technology Officer with Bharti British Telecom Internet Limited and subsequently with Bharti Infrotrac. In both organisations his primary role was to strategise the IT requirements for business.
Sanjay Kapoor, President & CEO, TeleTech India, said, "The appointment of Raghuraman reflects the importance that TeleTech India attaches to the critical areas of networking."