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Indian workers more satisfied with their jobs than Asia-Pacific counterparts: WorkAsia study

11-December-2004
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Indian workers more satisfied with their jobs than Asia-Pacific counterparts: WorkAsia study

Workers in India rate their work environment, teamwork and other aspects job satisfaction more favourably than workers in other Asian-Pacific countries, according to a new WorkAsia study by Watson Wyatt Worldwide, a leading global human capital consulting firm.

Seventy-one per cent of surveyed employees are satisfied with their jobs. The same percentage also rate their employers favourably on work environment. These numbers are 8 and 11 percentage points higher, respectively, than the Asia-Pacific norms. Sixty-seven per cent of workers think their employers facilitate effective teamwork between co-workers, which is 13 percentage points higher than the average for the region.

The study surveyed employee attitudes across 11 Asian markets about their commitment, alignment and enablement, as well as 10 related workplace factors. WorkIndia – a part of the WorkAsia study – surveyed more than 9,000 participants from 53 companies representing nine major industries.

Said Sanjay Bharwani, Country Manager, Watson Wyatt India, “The high ratings for effective teamwork are very encouraging in light of the high concentration of IT and BPO firms in the Indian economy. Teamwork in India is not something that is simply done to create a positive corporate culture; it is an essential business process.”

The WorkIndia survey also found that, like their Asian counterparts, Indian workers are the least satisfied with their compensation and benefits. More Indian workers (39 per cent) rate this category favourably than do workers in any other country in the region. Nonetheless, only 35 percent feel they are paid fairly in comparison with people with comparable jobs at other companies, and only 42 per cent are pleased with their opportunities for incentive pay.

“The relatively low overall satisfaction with compensation highlights the need for Indian employers to ensure they keep up with this rapidly developing economy,” said Bharwani. “Effective communication about how individual pay is determined and about companies’ overall performance will become more and more important as the job market becomes more competitive.”

The survey also found that 83 per cent of Indian workers have confidence in the long-term success of their companies. Eighty-one per cent intend to stay with their current employer for at least one more year.

The first WorkAsia study examines the responses of approximately 115,000 participants from 515 leading companies spanning a wide range of industries and 11 markets in the Asia-Pacific region. These include Australia, China, India, Indonesia, Japan, South Korea, Malaysia, Philippines, Singapore, Taiwan and Thailand.

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