Top Story

e4m_logo.png

Home >> Marketing >> Article

Toshiba ties up with HCL to launch global ‘Talk-2-Toshiba’ service in India

03-January-2006
Font Size   16
Share
Toshiba ties up with HCL to launch global ‘Talk-2-Toshiba’ service in India

To commemorate the 20th anniversary of the first mass-marketed laptop, the computer systems division of Toshiba Singapore has partnered with HCL to announce a new service initiative – ‘Talk-2-Toshiba’. It is a simple two-step process for users to instantaneously reach Toshiba directly for service support solutions.

The new service initiative is a single integrated services platform with multi-language support and is accessible anytime, anywhere in the world for users to pose queries such as, “my notebook is not working” or “where do I go to get the drivers?” through a live interaction with a Toshiba Global Support Centre Agent. All a user requires is an Internet access and a phone.

Kick-starting the service in India, Rajendra Kumar, Executive Vice-President, HCL Infosystems, said, “HCL has a long track record of optimum service delivery to its customers, and Toshiba, for a premium service like ‘Talk-2-Toshiba’, found an ideal partner in us. HCL’s extensive service and support network spread in 16 locations across the country will ensure prompt service to all customers of Toshiba notebook computers.”

In order to activate this service, the user is required to access the Toshiba Web address and a simple two-step process to enjoy this call-back service.

Tags

Rajat Sharma who was recently elected as President of the NBA talks about his plans for the industry body

The Country Sales Manager Media at Akamai says that technology seems to be taking over all possible spaces and people considering it in both positive and negative ways

The India Marketing Lead of Skyscanner believes that with the acquisition by Ctrip they have reached the market leader status

Our typical marketing budget is usually 10 per cent of the topline spend

The BBC carried out a survey along with Globescan to see how the world looks at the issue of ‘fake news’

The objective of content marketing is not just to encourage product purchase or generate ROI. The key to its success lies in building relationships based on trust, opines Dasgupta

The interesting animated rap music video encapsulates Droom’s ecosystem tools and their role in facilitating second-hand automobile transactions