Top Story


Home >> International >> Article

International: Luxury brands flee department stores, seek higher margins in own stores

Font Size   16
International: Luxury brands flee department stores, seek higher margins in own stores

The blue suede Coach bag is stuffed on a clearance table with the markdown price of $88.90, a steal compared to the original price of $178. Nearby is a section of glass shelving stocked full of Coach purses, including a $328 pink suede satchel.

Leave Nordstrom’s, however, and just three stores over Coach bags priced over $400 are displayed like museum pieces. It’s a world where a friendly and immaculately dressed sales staff always greets you, the music is always just right and absolutely nothing ever goes on sale.

$1.6 billion in sales

The contrast explains, in part, why in a little less than five years, Coach has cut its dependence on the department store channel – down today to 11 per cent of its $1.6 billion in sales from 15 per cent in 2000 – to build its own veritable retail empire, outlining ambitious plans to reach more than 350 stores over the next few years.

The strategy is much the same at other fashion megabrands like Polo Ralph Lauren, Guess and Liz Claiborne. Frustrated by an inability to control pricing and brand display and tired of competing with retailers’ proliferating private-label line-up, such brands are aiming to reduce their co-dependency on department stores.

“Great brands see they have to protect themselves and can no longer depend on department stores,” said Howard Davidowitz, chairman of Davidowitz and Associates.

Battling private labels

The shift comes as luxury brands increasingly compete with their distributors. Just 10 years ago, only 25 per cent of apparel sales were private label, according to market research firm NPD Group. Today private-label penetration tops 37 per cent.

“Luxury brands are opening their own stores to get 360-degree control, which on the luxury end is so critically important because this consumer wants care and feeding throughout the entire sales process,” said Pam Danzinger, author of Let Them Eat Cake: Marketing to the Masses as Well as the Classes.

Indeed, Mike Tucci, president of Coach’s North American Retail Stores, said, it “allows us to interact directly with our customer and to capture market share on a broad level.”

Retail boom

Polo Ralph Lauren’s fastest-growing segment over the last two years is by far retail. Although wholesale garnered $1.2 billion in sales in fiscal 2004, sales have increased only 1 per cent since fiscal 2002. The brand’s retail segment, meanwhile, jumped almost 27 per cent, from $924 million to $1.1 billion.

In the company’s 2004 annual report, CEO Ralph Lauren outlined plans to open 70 to 85 stores annually over the next five years.

In 2004, comparative store sales at Guess rose almost 10 per cent and the $730 million brand plans to open 24 new stores in 2005, while continuing to decrease shipments to department stores, according to the Securities and Exchange Commission filings.



Innovation and connecting with customers in all ways possible is their mantra for successful marketing communication

Bixler revealed that the likes of The Ministry of Tourism, The Art of Living and The Indian Debating Union have partnered with the festival that will be showcasing the culture and diversity of India

In conversation with exchange4media, Vighnesh Shahane, CEO, IDBI Federal Life Insurance, spoke about his vision for this new marketing initiative, how the brand’s marketing efforts through sports have helped them and his business goals for 2018

This agency was born after national brands reportedly struggled to connect with the south Indian audiences

The agency has been awarded the reins of the account in the aftermath of a competitive multi-agency pitch.

In an effort to make Indian roads safer for women scooter riders, leading tyre manufacturer CEAT has introduced the CEAT Safety Grip - a perfect combination of innovation and functionality

Partners with Mumbai Juniorthon as ‘Safety Travel Partner’