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AliveNow& MEC launch India’s first automobile Messenger chatbot for Mercedes’ 50 years of AMG

15-May-2017
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AliveNow& MEC launch India’s first automobile Messenger chatbot for Mercedes’ 50 years of AMG

Mercedes has become the first-ever automobile brand in India to launch a Facebook Messenger chatbot to commemorate 50 years of AMG. AMG has had a history of many firsts and they took this one step further with the 50 years of AMG Chabot. Built by award-winning digital agency, alivenow in collaboration with media agency MEC, the chatbot was launched earlier this month with hundreds of users already interacting with it.

The chatbot unlocks the AMG journey of 50 years through a dynamic narrative, which gives fans a chance to test their AMG knowledge with a quiz and gets them to travel through time by throwing facts from different years. Known for its ‘One man, One engine’ philosophy the AMG chatbot creates a custom video for each fan with their name in it, drawing parallels between their pursuit of excellence and that of AMG’s. Mercedes and AMG enthusiasts can interact with the bot here: https://m.me/50YearsOfAMGChatbot

Speaking about the 50 years of AMG chatbot, AmitThete, General Manager for Marketing and CRM at Mercedes-Benz India, said, “For AMG, we are always looking to bring out new innovations. With this AMG chatbot, we can say that we were able to translate the brand philosophy digitally while creating an interesting experience for our AMG fans across India. We invite all our fans out there to join us in celebrating ‘50 years of driving performance’.”

Head of Business at alivenow, Mohammad Faiyaz Ali shared, “It was exciting to team up with Mercedes and MEC for this innovative messenger bot. It is not every day that you work on packing 50 years of achievements and heritage into one single activation, and we had no doubt that Messenger would be the ideal platform for this execution. With help and insights from Mercedes and MEC, we were able to create an experience that AMG buffs would cherish.”

MuktiKumaran, GM West, MEC India, added, “This is an important event for us, and we were very focused on bringing out the AMG heritage to our fans with one tool which would engage with them, educate them and reward them for their loyalty. The idea was to show AMG fans that they’re special and to draw a parallel between their drive for perfection with ours. And also to give them a virtual walk through of 50 years, and I think we’ve been able to do that.”

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Kranti Gada joined the family business at Shemaroo in 2006 after a successful stint of over two years in marketing at Pepsi Co. She has been associated with the company for 12 years.