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Only long term association with a cricket property works: A LODESTAR Media Study
July 12, 02

Big cricket events like ICC Knock Out and World Cup present big opportunity. But opportunities come with riders attached. With a number of brands spending mega bucks on cricket, do viewers recall the commercials. Are associations with various cricket properties like 'replay bug' and 'master blaster' meeting objectives.

This LODESTAR Media study - 'How Cricket Works' finds out.

How Cricket Works
A LODESTAR Media Study

Let us look at how the advertising on a cricket match works. The construct of cricket buys includes two components: On air as well as off air buying. Even in the on air advertising section, there are spot buys as well as sponsorships. While it is easier to gauge the planning and buying effectiveness of on air spot buys, the response as regards the off air advertising and sponsorships is hard to evaluate for the media planners and buyers.
An advertiser may spend a lot of money for sponsoring a property but it might just happen that the target audience does not notice it or is not able to relate it with the game.

To overcome this limitation, we at Lodestar Media planned a market research to gauge the recall levels of the cricket lovers as regards the various properties and their association with the brands that were advertising during the series. In simple words, how much does a person watching a cricket match remember the advertisements that were seen during the matches and the brands that sponsored the various properties? What does it take to make an association with the game and to capture a place in the mind of the customers?

The Methodology involved getting questionnaires filled by cricket lovers. Two rounds were conducted in Delhi.
Round I (April-May, 2002): Among those who had watched the Zimbabwe tour of India in February-March 2002. Since the market research was conducted in May there was a sufficient time lag between the two events.
Round II (June 2002): This time around the target who had watched the matches played during the India tour of West Indies in May-June 2002, were interviewed to judge the recall levels immediately after the series concluded in stark contrast with round I.
The sample size in each round was 100.
Responses were collected into three broad categories: the TOM response, spontaneous responses and the aided recalls. These were checked for properties that advertisers associate with and the brand recall.

I) Properties ranked on the basis of recall levels.
Here the basis of ranking was taken as unaided recall levels (TOM + Spontaneous recalls). The results as compiled for the two rounds can be summarized as:
Round I
Rank
Property
Recall levels*
  TOM Spont. Aided None
I Side Panels 29 19 28 4
II Ground Sponsorship 12 22 44 2
III Title Sponsorship 7 25 47 1
IV Side screen 4 26 40 10
V Master Blaster 5 14 34 27
VI Super Sixes 4 11 32 33
VII Action Replay 0 12 54 14
VIII Cricket Rating 1 9 60 10
IX Third Umpire 0 6 49 25
X Crawlers 0 3 38 39
XI Appeal sponsorship 0 1 31 48
XII Turnaround 0 1 29 50

Round II
Rank Property Recall Levels*
    TOM Spont. Aided None
I Ground sponsorship 12 22 33 1
II Side panels 20 11 24 13
III Title sponsorship 6 10 48 4
IV Side screen 1 10 23 34
V Action replay 2 7 44 15
VI Cricket rating 1 7 46 14
VII Super 4s 0 8 33 27
VIII Statistics package 0 7 11 50
IX Crawlers 0 5 36 27
X Master Blaster (not present) 1 4 19 44
XI Spectacular catches 0 4 37 27
XII Weather report 0 2 20 46
XIII Appeal sponsorship 1 0 13 54
XIV Turnaround 0 1 41 26
XV III umpire 0 0 21 47
XVI Wicket package 0 0 11 57

  • Recall levels indicate frequencies. Frequency of Round II was lower as the no. of respondents was fewer because of wash outs of matches in the tournament.
  • As can be inferred from the two tables, a) The viewers' involvement seems to be higher and thus high recall for properties that are built into the game like: side panels, ground sponsorship/panels and title sponsorship.
    b) Time period also influences recall scores, e.g.; Crawlers and Turnaround in Round I, the recall is very poor but the same properties in the next round have done better.

    II) Properties and the associated brand recall.
    More importantly, we also sought to evaluate brand names that people associate with a given property. The Brand Sponsor as mentioned is the actual sponsor and the brands recalled are the ones that were recalled. (* Indicates figures in %)

    The results for the two rounds can be summarized as:
    Round I
    Property Brand sponsor Brand Recalled* Brand recalled* Brand recalled*
    Side panels LG, Hero Honda HH 25 LG 26 Pepsi 25
    Ground sponsorship Pepsi Pepsi 76    
    Title sponsorship Pepsi Pepsi  99    
    Side screen Pepsi Pepsi 60    
    Master blaster ICI ICI 10 HH  10 Pepsi 06
    Action replay Samsung SG  24 BPL  16  
    Cricket rating None SG  38 Ceat 28  
    Third umpire None Britannia  20    
    Crawlers Pepsi, Hyundai, Bajaj Pepsi 37 Hyun  3  
    Appeal sponsorship Himani Navratan None 97    
    Turnaround Bajaj Bajaj        14    

    Round II
    Property Brand sponsor Brand Recalled* Brand Recalled* Brand Recalled*
    Side panels Cable & Wireless C&W               30 Pepsi     28  
    Ground sponsorship Cable & Wireless C&W               65 Pepsi     18  
    Title Spon. (On air) Pepsi Pepsi              54 C&W     25  
    Side screen C&W Pepsi              16 C&W       4  
    Super Fours IBP Pepsi              12 None     81  
    Action replay ING Vyas SG                  21 Pepsi       7 BPL      6
    Cricket rating Samsung SG                  54 Ceat      15  
    Third umpire Timex Britannia         12 None     88  
    Crawlers Maruti Pepsi              24 Maruti    13  
    Turnaround Bajaj Bajaj               43    
    Weather report BlueStar None               91    
    Statistics package Onida Onida               7 SG          6  
    Spectacular catches HP Hero Honda     9 LG          5 None   75
    Wicket package Yamaha None               94    

    What do the Figures say?

    • Since it is already known that the top most recalled properties were the same in both the rounds, the fact that the brand association for these properties is quite in favor of the actual names is enough to lay stress on the point that greater the visibility, higher the impact.
    • In the case of Cricket rating, the responses are interesting.
      In the First round, the association was high both with Samsung (38%) and Ceat (28%). Ceat was probably recalled due to its association with this particular property in the past. But in the second round, the recall percentage was tilted highly in favor of Samsung (54%) with Ceat (15%) still in the picture. Thereby, fortifying the theory of time lag as an important influencing factor for recall.
    • Similar is the case with Action Replay Sponsorship and Third Umpire.
      BPL was associated with Action Replay due to its prior sponsorship of the property. Samsung gained popularity in round II whereas it had sponsored the property in the first series. Third Umpire is instantly related with Britannia 50-50. It was remembered even in Round I where there was no Third Umpire property. The actual sponsors for third Umpire i.e. Timex and for Action replay i.e. ING Vyas in round II were not recalled by even one respondent.
      So investment behind a property cannot be a fling but a long term relationship to bear positive results for future.
    • Crawlers mean Pepsi. This is probably due to the attention-grabbing crawlers that Pepsi had run during the round l and the effect has rubbed off on to the round II as well.
    III) The Brand Race
    A look at the major brands that were recalled in the two rounds and the implications.
    Round I
      TOM Spontaneous Aided None
    Brand I Pepsi Coke Britannia Paragon
    Brand II Coke Thumsup Samsung GTB, H. Puch
    Brand III Hero Honda Bajaj LG Surf

    Round II
      TOM Spontaneous Aided None
    Brand I Pepsi Coke LG ING Vyas
    Brand II C & W Bajaj Samsung IBP
    Brand III Hero Honda Samsung Onida HP

    The broad categories that can be chalked out are listed as follows.

    The Soft Drinks Category:

    • The brand that occupies the top most rung on the brand ladder is Pepsi. It has the highest Top of the Mind recall, the reason being its long time association with the game, its advertisements featuring famous cricketers and its high visibility feature.
    • The brand that follows Pepsi is Coke. It has also like Pepsi, created a niche for itself in the mind of the cricket fans. The reason again being the BIG way in which it has made itself visible.
    The Two Wheeler category:
    • Another brand that enjoys a high association with Cricket is Hero Honda. Even though it was not a sponsor during the round II matches, it still ranks III in the TOM category. This is a good enough proof of the popularity that the brand enjoys.
    • Bajaj is the second major Two Wheeler Category player that has a high-unaided recall.
    Home Appliances Category:
    • Samsung is also recalled highly though it is mostly aided recall. Its 'Freshitarian' wave is very popular.
    • Similar is the case with LG where the recall is again high but aided
    IV) Properties and the recalls at a glance!
    Following is a comparative analysis of Property Recalls and Associated correct Brand recalls for both the rounds against the top 4 properties.
    Round I
    (I)
    Property
    (II)
    Recall
    (III)
    Unaided Recall
    (IV)
    Correct Brand Recall
    (V)
    Unaided Correct Brand Recall
    Title Spon’ship 99% 40% 99% 39%
    Ground Sponsorship 98% 43% 76% 35%
    Side Panels 95% 60% 51% 37%
    Side Screen 88 37 60% 30%

    Round II
    (I)
    Property
    (II)
    Recall
    (III)
    Unaided Recall
    (IV)
    Correct Brand Recalled
    (V)
    Unaided Correct Brand Recall
    Title Sponsorship
    (On air)
    94% 24% 55% 0%
    Ground Sponsorship 98% 50% 65% 11%
    Side Panels 81% 46% 30% 5%
    Action Replay 78% 13% 0 0

    The Implications:
    • In the first table, Pepsi sponsored Title Sponsorship, Ground Sponsorship as well as the Side Screen. As can be seen the unaided correct brand recall is very high re-emphasizing on the fact that Pepsi has a very strong association with the game and people do remember when it sponsors a match.
    • Also, another interesting thing to note is that the Round II series was held in West Indies and so the Side Panels featured more of that country's brand. Hence, despite the recall being high for Side Panels (81%), the unaided correct brand association is low (5%).
      Whereas in Series I, the response was much more favorable with brands like Hero Honda and LG making their impact.
    V) Rank them as you please!
    The questionnaire also involved asking the respondents to rank the properties in order of their being Intrusive and Noticeable. The results for the two rounds can be summarized as:

    Round I
      Rank I Rank II Rank III
    Property I Side panel Side panels Side screen
    Property II Ground Sponsorship Ground Sponsorship Title Sponsorship
    Property III Title Sponsorship Side Screen Ground Sponsorship

    Round II
      Rank I Rank II Rank III
    Property I Title sponsorship Ground Sponsorship Action Replay
    Property II Side panels Side panels Side panels
    Property III Ground sponsorship Title sponsorship Ground sponsorship
    Property IV Action replay    

    Inferences:
    • Side Panels, Ground Sponsorship and Title Sponsorship are extremely popular and have been listed in the Rank I category in both the series. Side Screen and Action Replay follow close behind.
    • The fact that visibility is a very important feature while evaluation is done by the respondents is again highlighted.
    • It was pointed out by the respondents that properties like Crawlers and Action Replay probably come at a time when the concentration levels are high and hence, the noticeability is low.
    This has so far been the consumer speaking. What according to them works and what does not. But we thought that we would also map the spend levels against the consumer's choice to crown the 'cricket savvy advertiser'.

    For our analysis we have tracked most India matches right from Year 2000 to the India Zimbabwe ODIs in 2002. Sponsors were identified and their investment in the sport evaluated.
    The Total Duration (in seconds) for the major players across the various tournaments can be listed as:
     
     Duration (in sec) across years
    SPONSORS
    2000
    2001
    2002(till mar)
    Coca Cola
    29220
    43810
    4470
    Pepsi
    17570
    25370
    11420
    LG
    14080
    9015
    4705
    BPL
    13730
    14775
    -
    Bajaj
    10575
    12345
    5545
    Samsung
    8655
    16250
    1345
    Hero Honda
    2615
    5757
    3300

    And what a discovery! A few interesting findings can be listed down after comparing the above table with the research recalls for brands.

    • Although Coca Cola is a bigger spender than Pepsi and acquires a major chunk of the commercials telecast time, Pepsi has a better recall. The reason being the association that Pepsi has had with Cricket in terms of its advertisements featuring Cricket celebrities.
    • Samsung, LG and BPL are the major home appliances category spenders and even though BPL is not spending currently, its association with the action replay property is still strong.
    In the home appliances category, the product portfolio also varies with each spender.
    The following graph would illustrate the fact more clearly.
    *FCTs for India matches from Year 2000-2002 mar.

    While BPL has pushed its TVs during cricket matches, both Samsung and LG have a much-diversified portfolio. The entire range of products is laid emphasis on though in unequal measures.
    But cricket is a different ball game. It attracts all kinds of spenders from big to small. A look at the small players who also buy spots and feature during matches.

    Advertisers
    Duration of commercials across years
    2000
    2001
    Fevicol
    3758
    845
    Funskool games
    400
    -
    Krack SR Cream
    300
    -
    Nescafe
    530
    -
    Ponds’
    730
    -
    Jo rose and sandal soaps
    -
    440
    UTI Bank
    -
    1610
    Himani fast relief
    1450
    120

    These are products, which even though are not related to cricket but are also a part of the brand race and the objective in their case is to cash upon cricket!
    Here the wise thing is actually to buy spots because even if these advertisers try to sponsor a property, the recall is low, as people are not able to connect them with cricket.
    This has been very aptly proved in the research where brands like Himani Navratan, Global Trust Bank, ING Vyas etc. And since the property sponsorship is far more costly than a spot buy, it does not actually make sense to spend money on it and get benefits limited to a spot buy.
    It is hence necessary either to be highly visible like Coca Cola or to have a strong association with the game just like Pepsi does! If you decide to go for an association take care that while sponsoring either you associate through some relevance to cricket (Britannia 50-50 at the time of third umpire) or do something really different (BPL action replay sponsorship).

    If you have a limited amount of money in hand and want to have a portfolio that spans across genres, you can buy spots during a match and just like any other program on any other channel, enjoy an unparalleled reach!

    Now after analyzing the answers to where and how to invest your money. Lets look at when to invest it! Here are few tips…

    1. As expected cricket fans prefer India versus Pakistan followed by Australia and Srilanka.
    2. Since there are figures for tests as well as ODIs it would be more convenient to have a bifurcation between the two and have a much clearer picture! ODIs are clear winners, however, test matches could be efficient buys.
    3. Also another thing that is worth noticing is the time of telecast of the match. One would expect that a prime time match does better than non-prime time. However, a straight average of ratings across various teams that India played over the past two years reveals that cricket lovers just like to see India play - prime time or non-prime time!
    Thus with this article we hope to derive answers to all the questions like where to invest your money if you are a big or a small spender interested in associating your brand with the game and the status that it enjoys in this country, when to invest it if your are faced with options regarding matches and what does a viewer perceive all these commercials and advertisements as?

    Cricket as an advertiser's medium, has great potential and when the client's money is at stake there is nothing more important for a planner than to have answers to such questions and hence make the right decision and put the money at the right place, the right time and in the right way.


    HAPPY CRICKETING!!
    Archana Vyas
    avyas@lodestarmedia.com

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