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In our business of media and advertising timely information sharing is knowledge creation. Industry Omnibus is an endeavor to showcase industry best practices through industry wide research, case studies, industry newsletters and other relevant information with exchange4media subscribers. Industry Omnibus further meets the expectations of our industry, which has made exchange4media an industry resource.
Regulating for Growth
A CASBAA Study on Effective Regulation of the
Pay-TV Industries in the Asia-Pacific Region

Summary

October 2005
 
SUMMARY OF MAIN POINTS
 
In the 15 years since the launch of subscription television services in the Asia-Pacific the pay-TV market has grown rapidly into a US$ 15 billion industry1 and is now an established generator of national benefit, making a substantial contribution to economic growth and employment. With consumer and government recognition of the benefits of subscription television, demand for a wide variety of quality and niche programming continues to grow rapidly.

As industry and regulators look to accelerate investment to meet consumer needs in the context of the expansion of Asian digital infrastructure, it is a critical time to consider the extent to which an effective regulatory framework can spur competition, promote consumer choice and maximize the economic contribution of the pay-TV industry.

The results of this CASBAA study demonstrate that there is a direct relationship between an effective,market-oriented regulatory environment and pay-TV industry growth and investment. Regulatory practices and economic data in a sample of 11 Asian jurisdictions (Australia, China, India, Japan, Hong Kong, Malaysia, the Philippines, Singapore, South Korea, Taiwan and Thailand) were compared with each other and against two international “benchmark” jurisdictions, the United Kingdom and the United States.

The results of the study indicate that regulatory approaches are evolving – in some cases rapidly — in most Asia Pacific markets. In some jurisdictions, as in other parts of the world, the authorities have thrown off outmoded utility-oriented concepts of the pay-TV model and established regulatory mechanisms designed to promote competitive markets. These jurisdictions have been rewarded with rapid increases in investment and industry development, as well as the delivery of enhanced consumer choice. In other jurisdictions, regulation remains uneven and unfavorable to the further development of a healthy competitive industry.

Television content is a crucial component of the digital communications revolution. The build-out of advanced infrastructure to support pay-TV, voice and data communications is reliant on mutually supportive and reinforcing demand for content and service. Governments that facilitate pay-TV investment support the development of economically vital communications infrastructure.

However, it is notable that several jurisdictions that have deregulated the telecommunications sector retain underlying regulatory approaches that hold back the pay-TV industry. Improved regulation would help stimulate balanced investment across the digital universe and would accommodate rapid technological and economic change.

It is equally notable that this is a relatively new industry and market-oriented regulatory structures for the most liberalized jurisdictions (e.g. Hong Kong and the United States) were only put in place starting in the late 1990s. The rewards, in terms of greater investment and industry growth, took only a few years to make themselves apparent. The good news is that other Asian jurisdictions, with prompt action to update their regulatory frameworks, can “catch up” and enjoy substantial benefits within a relatively short period.

1. Net estimate for Y/E Dec. 2004, based on subscription and advertising revenue. Source: “Asia Pacific Cable & Satellite

INTRODUCTION
 

The evaluation of pay-TV regulation and the construction of a “Regulatory Regime Index” were undertaken by a CASBAA panel of industry experts and senior executives. Information was also sought from pay-TV operators in some markets, but to maintain objectivity they did not participate in the evaluation. The evaluation and its findings were reviewed by the CASBAA Board of Directors and the CASBAA Council of Governors. The construction of the “Investment & Sector Value Index” and the relationship between regulation and pay-TV industry investment and sector value were undertaken by research & consulting firm Media Partners Asia (MPA).

The measurement of effective regulation was based on the evaluation of 10 key aspects of the pay-TV regulatory framework:

Non-domestic investment
Level playing fields for convergence and competition
Program distribution
Rate regulation
Program packaging
Advertising
Content
Program supply
The national regulatory body
Copyright protection.

The result of this evaluation was the basis for an overall Regulatory Regime Index for each jurisdiction. This was used to consider the impact effective regulation has on sector value and growth in each jurisdiction, as shown below (Exhibit 1).

 
INTRODUCTION
It is important to note that all 13 jurisdictions in this study are at different stages of industry development and each has strengths and weaknesses in its regulatory framework. Hong Kong, for example, receives a strong evaluation given its move to implement a framework characterized by low barriers to market entry and freedom from restrictive regulation. Prior to 2000, when cable television remained a government authorized monopoly, the evaluation of Hong Kong’s regulatory framework would have been less positive.
 
Following is the result of the evaluation of regulatory practices, indicated in Exhibit 2.

USA, UK: Effective regulation boosting
healthy competition and a dynamic pay-TV sector

HK, Japan: Free market regulation boosting consumer competition and pay-TV investment and growth

Australia, Malaysia & Singapore: High
level of pay-TV investment with reasonable regulation but limited competition

Korea, Taiwan: Highest penetrated pay-TV markets but development remains curtailed by utility mindsets and protectionism

Philippines,Thailand: Under-developed
pay-TV markets held back by piracy andweak regulatory structures

India: Fast growing pay-TV market but uneven regulation could impact future investment and competition

China: Pay-TV industry yet to mature;
regulatory flexibility needed to support
future development



 INTRODUCTION
It is important to note that all 13 jurisdictions in this study are at different stages of industry development and each has strengths and weaknesses in its regulatory framework. Hong Kong, for example, receives a strong evaluation given its move to implement a framework characterized by low barriers to market entry and freedom from restrictive regulation. Prior to 2000, when cable television remained a government authorized monopoly, the evaluation of Hong Kong’s regulatory framework would have been less positive.
Following is the result of the evaluation of regulatory practices, indicated in Exhibit 2.
 
 
Growth and sector value of the industry is measured across 15 criteria within two main categories: investment in infrastructure and programming; and revenue from subscription and advertising. The data compilation covers the last three calendar years, as sourced from industry associations, annual reports of publicly listed companies, and various databases derived by MPA. The result of this compilation is an overall Investment & Sector Value Index score.

The exhibits below depict underlying investment and revenue indicators for each of the jurisdictions covered in the study.
 
 
The results of the study demonstrate a direct relationship between effective regulation and increased investment and sector value. Equally clear is that the regulatory frameworks and he stages of industry development in each of the jurisdictions vary considerably. This is indicated in the section starting overleaf, which summarizes the results of the study for each jurisdiction.
 
KEY POINTS BY JURISDICTION
The study demonstrates that the regulatory frameworks of the United States (U.S.) and the United Kingdom (U.K.) provide a benchmark for effectiveness.
 
 
Key points include:

Following the abandonment of a utility-oriented regulatory approach practiced in the 1980s and early 1990s, the U.S. pay-TV industry and its consumers have benefited substantially. With the introduction of the Telecommunications Act of 1996, the national policy towards pay-TV in the U.S. became conducive to industry development. The 1996 Act deregulated cable TV in many respects, including most of its retail prices. This allowed the cable industry to invest and compete with new content and technology.


Deregulation has also helped the cable TV industry contribute to the financial health of the U.S., accounting for US$ 173 billion in gross annual economic output and. million jobs. Consumers have benefited through greater choice and quality in programs and new interactive services. Pay-TV penetration reached 87% in 2004, driven by level playing field competition between cable and direct-to-home (DTH) satellite operators

The U.K. maintains a favorable regulatory environment for the development of pay-TV with regulation supporting both investment and competition. This is underlined by the growth of investment over the past decade alongside continued competition in the delivery of digital pay-TV services over cable, satellite and telecom networks. In 2004, pay-TV penetration reached 43% and over the past 3 years, cumulative investment has topped US$7 billion.

Largely for historical reasons, the U.K. playing field is not level, as the regulatory system provides for intervention in the favor of the public service broadcasters. The U.K. regulator is currently reviewing the regulatory environment for public service broadcasting.
KEY POINTS BY JURISDICTION
 
The majority of regulatory practices in Hong Kong and Japan are consistent with globally established benchmarks. This has helped boost competition, investment and revenue generation in the pay-TV industries of both markets.
 
Highlights include:

Hong Kong’s regulatory framework is determined by market mechanisms and professional, evenhanded regulators. This, together with liberalization and a level playing field for competition, has meant that Hong Kong’s consumers enjoy the highest level of choice and greatest variety of programming of any in the Asia Pacific.

Competition in Hong Kong has also grown rapidly with four providers of pay-TV services over cable, satellite, telephone and Ethernet networks battling for audiences in a market over just over million TV homes. Pay-TV penetration has increased, reaching 44% in 2004 versus 26% in 2000. The industry is digitized and investment in programming continues to grow as unregulated program exclusivity and differentiation remain a driver of industry development.

The one serious flaw in Hong Kong concerns pay-TV piracy. There is a thriving “sub rosa” trade in devices intended to make pay-TV signal theft possible, and the law provides no criminal penalties against individual end-users. Moreover, while it is a criminal offence to make unauthorized commercial use of pay-TV signals distributed by Hong Kong licensed companies, the same law does not apply to unauthorized commercial use of foreign pay-TV services. This ensures a significant level of revenue leakage for major industry stakeholders.

Japan’s regulatory environment is even-handed and growth-oriented with market forces driving the development of pay-TV. This is evident in the cable TV sector, where there are no restrictions on foreign direct investment, and also in the overall pay-TV industry, where the distribution and pricing of services is left to the market. Convergence is encouraged with competition between cable, satellite and telephone networks occurring over a level playing field.

Pay-TV penetration in Japan nevertheless remains low but this is partly due to a myriad of media choices for consumers. At the same time, investment and revenue generation is among the highest in Asia, partly due to economic factors and partly due to a favorable regulatory framework.
KEY POINTS BY JURISDICTION
 
Regulatory frameworks in Australia, Malaysia and Singapore are largely favorable, helping the pay-TV industry to attract high levels of investment and generate a significant level of revenue. Competition and consumer choice is limited, though the regulatory environment is stable enough to allow operators to successfully launch new digital and interactive pay-TV services and commit capital towards technology upgrade and the acquisition of programming content.

 
Key points include:

Australia’s regulatory environment generally supports pay-TV development with one notable exception — a restrictive anti-siphoning regime. The country’s anti-siphoning rules prohibit pay-TV operators from acquiring, on an exclusive basis, the broadcast rights to a wide range of sports events. Such legislation has strengthened the free-to-air terrestrial TV industry, reduced the viability of mass-market focused pay-TV providers, and undermined business models.

Malaysia’s regulators continue to strive for a technology-neutral regime, and do not seek to involve themselves in commercial decisions on rates or programming. There is some unfavorable regulation, such as a “Made in Malaysia” requirement for advertising and comprehensive content laws. Competition is limited but is gradually increasing. Overall, a stable regulatory environment has helped boost pay-TV development with penetration reaching 30% in 2004 and investment running over US$250 per pay-TV household

Singapore’s regulatory regime allows international broadcasters freedom of action and a framework that supports investment in setting up headquarters. The treatment of pay-TV aimed at local consumers is more interventionist. In addition to investment restrictions, there are controls on content. Consideration is also being given to involvement in contractual relations between pay-TV channels and operators. The regulator has attempted to increase competition but a challenger to the incumbent operator, which has 38% of a small TV market, has yet to emerge.

KEY POINTS BY JURISDICTION
Korea and Taiwan, both highly penetrated pay-TV markets, are characterized by uneven regulatory frameworks. This has undermined investment, competition and transparency in the pay-TV industries of both markets.
 
Key points include:

Regulation in Korea is evolving but remains largely uneven. In recent years, restrictions on foreign and domestic investment in pay-TV have been reduced. This has helped unlock investment from international private equity firms, especially in the area of cable and satellite distribution infrastructure, which, in turn has helped promote greater consolidation and scale in the market.

However, investment by strategic international investors remains negligible and investment in pay-TV programming is limited, due to continued restrictions on the retransmission of foreign channels; burdensome local programming quotas; and lack of both a level playing field for competition between terrestrial and pay-TV platforms and outside competition to domestic monopolies in terrestrial and pay-TV.

These trends have helped reinforce utility-type pricing for pay-TV services in Korea with average consumer spend on pay-TV estimated at US$6 per month in 2004, 70% lower than spend (US$20/month) on broadband services, which are typically a commodity in other parts of the world.

Pay-TV regulation in Taiwan remains characterized by overly complex and restrictive practices, involving multiple levels of government in extensive and overlapping rules covering retail rates and program packaging. Such regulation has undermined incentives to upgrade technology and invest meaningfully in programming content, as shown by the slow response to the government’s drive to digitize.

Historically, Taiwan has attracted considerable investment in pay-TV distribution and programming content from strategic global media investors. However, where the island was once an innovator in technology and content and also a major regional destination for pay-TV-focused media investors, it is now increasingly losing its attraction for investors and industry-relevant players.
KEY POINTS BY JURISDICTION
 
India is a fast growing pay-TV market with industry turnover growing at an average annual rate of 18% since 2000. Penetration levels reached 56% in 2004 and the pay-TV sector contributed approximately 0.42% to national GDP in 2004. Critical to the future development of the pay-TV industry is regulation. While the Ministry of Information & Broadcasting (I&B) and Telecom Regulatory Authority of India (TRAI) are generally effective institutions, there remains uncertainty about the direction of regulatory policy in India.
 
Key points include:

The Government of India and its institutions have expanded regulation of the pay-TV industry and are considering further tightening, a direct contrast to its continued deregulation of the telecoms sector.

Foreign direct investment (FDI) levels are not consistent in the media and communications industry and restrictions continue to adversely impact the levels of investment that flow into pay-TV distribution infrastructure. At present, 49% FDI is permitted in cable TV systems; 20% in DTH satellite networks; and 26% in news-focused pay-TV program networks. This contrasts unfavorably with 74% in telecom networks and 100% in Internet service providers.

Cable TV industry rates are tightly regulated at both retail and wholesale levels. TRAI imposed a freeze in the rates that cable operators may charge end user subscribers as well as the rates local cable operators pay to cable multi-system operators (MSOs) and MSOs pay to channel providers. In December 2004, TRAI modified its rate regulation to allow for a 7% rate increase for 2005. The increase was smaller than the typical 10% – 15% annual industry increase before the prize freeze and undermines the ability of both broadcasters and operators to invest in both content and distribution.

Competition in the pay-TV industry is limited at present. The government has awarded licenses to 3 pay- TV DTH service providers and 1 free-to-air DTH service provider. This is a welcome move but the caveat is that “must provide” regulation provides a substantial hurdle to DTH subscriber growth and could deny any new services the possibility of offering consumers superior content in order to penetrate markets. (“Must provide” regulation dictates that broadcasters must make available all channels on a nondiscriminatory basis to all cable and satellite TV providers.)

All DTH licensees need to pay an annual fee equivalent to 10% of gross revenues. In addition, the DTH operator must pay a spectrum royalty fee, currently fixed at 2% of gross revenues. These rules are fairly cumbersome relative to industry norms.


KEY POINTS BY JURISDICTION
The pay-TV industries of the Philippines and Thailand remain underdeveloped due to high levels of piracy and less-than-compelling economic and regulatory factors.
 
Key points include:

The overriding problem in the Philippines remains the inability of legitimate broadcasters to prevent illegal misappropriation and resale of their signals. Widespread resale of pirate signals has sapped the vitality of the legitimate cable TV industry and handicapped potential competition from DTH or Internet Protocol Television (IPTV) services.

Pay TV development in the Philippines also remains hampered by an outdated regulatory regime. While some features of the regulatory framework are pro-market, such as the absence of restrictions on tiering, advertising and rates, others are interventionist, including restrictions on exclusivity and a ban on foreign investment.

Thailand urgently needs a modern, independent regulator, but the establishment of a new National Broadcasting Commission (NBC) has been subject to prolonged delay. Improvement of the pay TV environment does not seem to be high on the NBC’s agenda.

Lacking a competent regulator, the industry finds itself in an ambiguous and uncertain situation with selective enforcement of rules. Thailand’s intellectual property environment is also poor: the pay-TV industry has been unable to achieve enforcement of its broadcast rights and pay-TV content is widely pirated.

In most other respects, Thai regulatory practices are benign: there is no interference in relationships between channels and platform operators, content regulation is not onerous and operators can package their programming freely.

There is one major negative regulatory constraint on Thai pay-TV industry growth: advertisements are entirely prohibited on pay-TV, and the industry can only rely on subscription revenue. This limits the market for pay-TV program providers and undermines investment in pay-TV programming content.
KEY POINTS BY JURISDICTION
 
China’s state-owned cable TV industry is a free-to-air based utility with significant commercial pay-TV potential. At present, the majority of China’s 105 million cable homes pay nominal fees to access the retransmission of free-to-air TV channels. Since 2003, the cable TV industry, backed by the regulatory framework, has begun to develop pay-TV services, supported by the rollout of digital technology and the introduction of pay-TV programming content by domestic media groups. At end-June 2005, there were approximately 600,000 feepaying subscribers to digital services in China. Competition to cable TV is expected to increase in the future through the commercial launch of IP-based pay-TV services over nationwide telecom networks and digital DTH satellite networks.
 
The key China-centric points of the study include:

China’s political and industrial leaders appear to be gradually unifying in their support for digital pay- TV deployment with new incentives and regulations emerging. More momentum is needed if the cable TV industry is to transform its social service — a mature basic video business driven by free-to-air channels — into a commercial service based on high-growth digital tiers, driven by pay-TV channels.

Foreign investment in cable and pay-TV distribution infrastructure remains banned. In contrast, foreign investment in telecom networks is allowed up to 25%, going up to 49% in 2007. Investment in cable infrastructure has largely been driven by the government while technology upgrade has been funded through loans from various state-owned banks.

At present, Chinese policy also does not facilitate foreign broadcasts, and is not designed to sustain a market-based system. There are notable exceptions, driven by government liberalization in recent years with regard to allowing six foreign broadcasters to legitimately broadcast 4-hour TV channels on cable systems in Southern China, while another 51 broadcasters are allowed to distribute programs in threestar and above hotels and residential foreign compounds.

Foreign investors are not allowed to own any stake in TV channels (terrestrial or cable TV). In November 2004 the rules governing foreign ownership of joint ventures involved in program production were relaxed, allowing overseas broadcasters to hold up to a 49% stake. However, in July and August 2005, new and existing restrictions were upheld with regard to prohibiting Chinese broadcasters from co-operating with international media and any cooperation with foreign companies in the broadcast of regular and live programs.
KEY POINTS BY JURISDICTION
 
The government has also stated that it will not grant any additional licenses to foreign-owned TV channels for either limited broadcasting rights to hotels and foreign compounds or cable landing rights for Southern China. The government is also tightening restrictions over the licensed foreign satellite broadcasters currently operating in China, in order to “safeguard national cultural safety.” Sino-foreign coproductions of video content will also face stricter censorship.

As the pay-TV industry develops, regulatory models are likely to evolve with the focus on maximizing the economic contribution of the industry to the benefit of domestic industry stakeholders, overseas partners and Chinese consumers. For the present, however, the environment is marked by considerable regulatory uncertainty, as the pace and direction of future change is unclear.
Compiled by the Cable & Satellite Broadcasting Association of Asia with Economic Analysis by Media Partners Asia
 
802, Wilson House
19-27 Wyndham Street
Central, Hong Kong
Tel: +852 2854 9913

www.casbaa.com
 
The Cable & Satellite Broadcasting Association of Asia holds all copyrights to this report unless otherwise stated, and no part thereof may be reproduced or replicated without prior explicit and written permission.
 
 
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