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 Brand Speak
In today's complex scenario of 360 degree communications , Brands and Brand Building is taking on a new meaning. To be able to get insights into Brands and their Brand building strategies, exchange4media brings the freshest and in depth perspectives from marketing and brand honchos of leading brands in this new section BRANDSPEAK.
Brand's Media Approach
If you look at sheer numbers. TV will always outscore press. That is why we and lot more companies tend to pool a lot of money on television and back it up with certain amount of press advertising which allows us to give the names of the dealers. If the consumer picks up the newspaper and is going to buy a refrigerator then it becomes far easier to see the ad and go to the particular dealer. In white goods unlike in FMCG, dealers are also very important receivers of communication as they play a very important role in customer's brand choice.

Anand Bharadwaj, EVP-Marketing, Electrolux Kelvinator
From the Marketing Honcho
Q. How are your brands positioned? What kind of differentiating strategy do you use?
A.
Right now we are in the middle of developing different brand strategy. In 1995 we launched Electrolux in the front door washing machine segment. In 1998 we acquired two different brands-Voltas and Allwyn. And if you look at early 1999, we were there in the market space with four different brands- Electrolux, Kelvinator, Voltas and Allwyn.


From the Agency

Sandeep Karwal, VP-Client services, O&M says, "It has been really exciting working with Electrolux because there has been strategically relevant and good work involved. The advertising strategy involved in the current campaign is simple and clear announcement of the coming together of the two brands and how the consumer is going to benefit with the merge. We have tried to provide the consumer with a product of greater utility and value which would make their life much simpler."


Sridhar Balasubramanian, Media Director, Maximize says, "The media strategy has been: Mass reach with high impact through usage of TV; Presence through the year with minimum hiatus with heightened presence during the festive season; Usage of mass based options including Star Plus and Sony with high TRP programmes, print media to provide dealer support and information about sales outlook".

Satbir Singh, Associate Creative Director, O&M says, "The creative strategy for the recent campaign is just to show the merge of the two brands - Electrolux and Kelvinator, which is depicted by a firang wife and an Indian husband."

Electrolux Kelvinator Limited retails its products under its brands - Electrolux, Electrolux Kelvinator and Allwyn.


---- SNAPSHOT ---
Product Categories: Refrigerator, Washing Machine
Total Market Share
Refrigerator For Jan-Mar'02
Kelvinator 18.2%*
Allwyn 6.7%*
Washing Machine 2.2%*
Creative Agency O&M
Media Agency Maximize
Client Servicing Sandeep Karwal, Dinesh Singh
Media Planning Sridhar B., Bhavana Mittal, Nirupam Lahiri
Creative Raghavan Prasad, Satbir Singh
*Source: ORG
Archives

"The Barista store is our brand. Our brand is also the customer sitting in Barista. And there is a very close correlation and fit between the two"
Basav Mukherjee, Head Marketing, Barista.

"If we look at the market then female segment is very important to us. An Indian woman will always prefer modern scooters and scooterettes for their use. Motorcycles, because of their shape, are a problem for them and they also do not like geared, old-fashioned scooters. I think we would have a 40% share of these buyer."-Sulajja Firodia Motwani, Jt Managing Director, Kinetic Engineering.

"It is the technology advantage and not the lower rates that is attracting more and more customers to Reliance India Mobile"
-Kaushik Roy- Head of Marketing,Reliance India Mobile.

"By continually introducing new products, expanding our target base and with Amitabh Bachchan endorsing our product, we are confident that Parker will be a Rs 100 crore brand by next year."
-D.K. Jain - Chairman and President, Luxor Writing Instruments Pvt. Ltd.

"Jewellery is one of the last great commodity frontiers in India; it has remained so because this market is very fragmented, very unorganized. Tanishq has successfully taken on the challenge of transforming this frontier into a reliable consumer space by bringing to it all the virtues and benefits that branding offers."-Harish Bhatt, VP - Retailing, Tanishq

"The basic philosophy of 'Vardaan' is that it can deliver the same level of satisfaction and pleasure that a person gets from a normal bidi but without the ill effects of tobacco."
- Kartik Raina, Chief Operating Officer, Dalmia Consumer Care.

"The people who have already experienced the lifelike sound of Bose are the biggest advertisers for us through the ‘word of mouth’. Besides some routine advertising we believe in letting people experience the products."
- Ratish Pandey, General Manager,Bose Corporation India Pvt. Ltd. - July 10,03

"I have been in this job for 30 years and I can confidently say that the kind of challenges that Eveready has faced, its difficult to find a company that has gone through so much and yet managed to remain on top."
- Roshan L.Joseph, Director Eveready Industries India Ltd. - June 27, 03

"About 50 per cent of the better-known liquor brands in India belong to Shaw Wallace. In that respect, there is no change in the positioning of the company; we are consistently focused on offering powerful brands that set new yardsticks for the industry to match." - A K M A Shamsuddin - President Shaw Wallace - May 17, 03

Our branding techniques have ensured that Zip is not seen as an ordinary phone instrument, we have been able to allot it certain personality traits. Consumers perceive the Zip Fone to be friendly, trustworthy, smart and young"- Shishir Lall, President, Zip Telecom - May 08, 03

"Saffola provides us with an ideal platform to capitalize on the trend of increasing health consciousness by offering a number of new food products that are able to cater to needs in this area"
- Arvind Mediratta, Head-Marketing, Marico Industries Ltd. - April 17, 03

There are a lot of juicewalaas in city markets, so juice is not something Indian consumers had not seen before. And, we felt if we give them juices in a packaged form, which is more hygienic, it should do well"
- Amit Burman, Chief Executive Officer, Dabur Foods Ltd.,- April 08, 03

"In service industry demystifying each product to the customer and demonstrating real benefits meaningful to him, therefore, assumes greater importance"
- Tulsi Mirchandaney, Sr. VP-Mkt & Projects,Blue Dart - April 01, 03
"Timex has captured market share amongst the young and young-at-heart,
upwardly mobile, sporty, fashion conscious and those who follow the latest trends in technology"

- Kapil Kapoor, MD, Timex Wathes Ltd - March 22, 03
"In this segment there is a skew in the Indian market. Here investment is done predominantly by males. Also, a person seriously starts looking into investment at an approximate age of thirty, when he has investable surplus"
- Ambareesh Murty, VP - Marketing, Prudential ICICI - March 07, 03
"The demand of tyres in a particular market is determined by the vehicular population in that market. However, the ownership patterns are now slowly changing, specially in the metros, affecting the marketing strategies of tyre majors"
- Neeraj Bhatia, GM (Marketing), J K Tyre - Feb 21, 02

"Loyalty clubs and home to home promotions are more interactive and give greater time to talk to the consumer. I believe it will build brand shares faster than usage of other media vehicles"

- Kartik Raina, MD, Dr.Morepen - Nov 28, 02

"We are trying to position Liberty as a more vibrant and contemporary brand without leaving the current comfort, durability and value planks."

- Adarsh Gupta, Executive Director, Liberty - Nov 08, 02

"Advertising does help in building brand recall, but advertising alone does not sustain a brand"

- Vikram Bakshi, MD, McDonald's - Sep 02, 02
"We are both clear and consistent in our positioning. The tagline is "Hungry Kya" and the business model is delivering hot n fresh pizza in 30 minutes, guaranteed. We have no plans to change this successful positioning in the Indian market."
- Arvind Nair, CEO, Domino's Pizza - August 19, 02
"Below-the-line activity like product demonstrations and cooking classes etc are certainly important for product categories like microwave ovens where there is still a fair degree of concept selling happening"
- M B Lee, VP-Marketing, Samsung India - August 07, 02
"Surrogate advertising ban would not hamper our plans to a large extent because there are a number of alternative media through which you can always address your consumer."
- Abhishek Khaitan,Executive Director, Radico Khaitan - July 08, 02
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