Snapdeal announced the appointment of Amitava Ghosh as Vice President – Engineering. In his new role, Ghosh will lead the development of intuitive technology solutions for ease of accessibility and enhanced user experience on the marketplace from the company’s technology innovation centre in Bangalore.
Snapdeal recently launched initiatives like four hour deliveries and 90 minutes reverse pick up to further enhance customer experience on its platform. Ghosh will play a key role in strengthening this further, backed by robust technology solutions.
Speaking about his appointment, Amitava said, “Snapdeal’s growth in the technology space has been unprecedented. The clarity of vision and rigorous effort behind strengthening the vertical is commendable. All our efforts are towards ensuring that we deliver best in class experience to our customers. My focus will be on in-depth analysis of consumer insights to develop best mechanisms for delivering delightful customer experience. I am excited to be a part of this dynamic team and look forward to a challenging but exciting journey ahead.”
Ghosh has spent the past 17 years working for a diverse set of organisations, both in India and USA, across large Internet companies, medium strength organizations and Silicon Valley start-ups. Prior to his appointment at Snapdeal, he was the Chief Technology Officer at Taxiforsure before the company’s acquisition by Ola Cabs.
Previously, he headed the India Engineering team of Tribune Digital Ventures (TDV). During his stint at TDV, Ghosh played a pivotal role in building the company’s technology team from scratch. In his leadership, the company also launched Newsbeat, a mobile application which provides personalised audio streams of news stories. He also had a decade long stint at Yahoo where he was responsible for building platforms and user experiences for listings, media verticals, communities and social products.
Rohit Bansal, Co-founder, Snapdeal opined, “Our vision is to build the most impactful digital commerce ecosystem in the country. We are building the strongest technology team at Snapdeal to create a future ready and innovative technology infrastructure. We believe that our business exists to serve our users and strongly feel that creating a frictionless buying and selling experience is key to our success. Customer service interface is one of the key verticals of our technology infrastructure and we are looking at strengthening it further to offer a superior experience to our customers We are delighted to have Amitava onboard and wish him a great journey ahead with Snapdeal family.
The company has significantly ramped up its technology leadership team and has hired senior leaders from across the globe including Anand Chandrasekaran ex-CPO Bharti Airtel, Gaurav Gupta, formerly the India Head of Scalearc – a Bay area start-up and Bhuvan Gupta, ex-CTO, BSB Portal (JV between BSB and Yahoo Japan).