Hyderabad-based NetXcell has recently launched ‘MobiSmart’, a hosted voice exchange service incorporating an automated voice dialer that allow subscribers to communicate to any number of people regardless of location, language or mobile device.
The service is believed to be opening new dimensions of communication for enterprises and SMEs (schools, banks, hotels, retail, media industry, etc.) as this segment can leverage the most from the services by providing an efficient platform for communication. Enterprises can communicate with their customers, suppliers, shareholders or their own employees in an instant, personalised and cost effective manner. In addition, it can improve the way one controls stocks and logistics, deploys manpower and markets products or services to the world.
The utility of this service ranges from mobile advertising, corporate communication to emergency announcements about natural calamities. Since it is an interactive and automated tool, it is claimed to be transforming the way the business communicates with its target audience by making calls with customized content.
Speaking on the launch of MobiSmart in India, Dr Debasis Chatterji, Director, NetXcell, said, “We at NetXcell are extremely delighted to launch this intelligent communication tool and expect to see tremendous success with a service like MobiSmart for the first time in India. We are confident of reaching out to a wide number of industries through the excellent multiple communication benefits that this service can provide to them. Mobiles are ‘constant’ companions to us today and thus, your call/ message is almost guaranteed to be reached to your target audience - reliably and instantly.”